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Front Desk/Sales Associate Location: Post Date: 02-26-23
3 months ago
STRIDE is a boutique treadmill studio experience that is here to reinvent the definition of a runner. Coached running classes are led by expert trainers in a supportive and empowering environment with state-of-the-art equipment and electrifying music. STRIDE aims to create a space where running is understood at all levels to be an essential mode of fitness and recognized by everyone as one of the easiest, most engaging, and most effective ways to achieve your mental & physical goals. The STRIDE Advisor assists the General Manager with new membership sales as well the retention of current members. The STRIDE Advisor provides superior customer service while assisting new and current runners in class selections, answering membership questions, and transacting merchandise purchases. We expect you to be excited about meeting and greeting our customers and be part of building a strong STRIDE community. The STRIDE Advisor also assists with studio cleanliness. RESPONSIBILITIES: Execute full sales process of lead generation, follow up, and closing the sale Meet and exceed sales goals as established by the General Manager Conduct studio tours with new prospects to build rapport to facilitate sales Be knowledgeable about products, programs and pricing Emphasize and enforce objectives of the studio as a fitness and wellness provider Book quality appointments to achieve monthly sales quota Participate in grassroots/community events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio Assists with maintaining a clean, safe and inviting environment Assumes responsibility for developing selling skills JOB REQUIREMENTS: Excellent sales, communication, and customer service skills Goal-oriented with an ability to achieve sales targets Ability to learn and use the ClubReady software system Must be fluent in English and have excellent communication skills via in person, phone and email Must be able to work under pressure and meet tight deadlines Must have proficient computer skills Daily and/or occasional travel may be required Attend special events and trainings as needed PHYSICAL REQUIREMENTS: May be required to sit or stand for up to four hours at a time May be required to reach with hands and arms Must be able to bend, lift, kneel, and drive a car Must be able to climb up and down flights of stairs as elevators are not present at all locations May be asked to occasionally lift up to 30 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus Must be able to effectively hear in person and via telephone COMPENSATION & PERKS: Competitive hourly wage Opportunity for bonus based on performance Opportunity for growth within the studios including additional sales and management positions Compensation: $14.00 per hour OUR VALUES INCLUSION: We welcome all ages & all levels. At STRIDE, classes are designed for walkers, joggers, or runners and clients of all levels workout side by side to create a unique, inclusive experience. EMPOWERMENT: We start together and we finish together. In-class leaderboards, motivational Coaches and studio staff, and community member events define a pack that everyone wants to join. PROGRESS: We recognize that each client is on his or her own journey, and our integrated technology allows everyone to hit new milestones, track their accomplishments, and push themselves forward. TRANSFORMATION: At STRIDE, we create a positive, safe space that allows clients to see themselves in a new light and we believe in celebrating the personal, transformative journey that gets you from the starting line to the finish line. SUCCESS: We understand that the first step is likely the hardest, so we celebrate our clients’ wins, big and small, creating a dynamic experience in which clients feel a tangible sense of success through being a member of STRIDE. #J-18808-Ljbffr
