Current jobs related to Senior Laboratory Client Support Specialist - Topeka - Sanford Health
-
Client Support Specialist
2 days ago
Topeka, Kansas, United States YoungWilliams PC Full timeYoungWilliams Client Support SpecialistPosition Overview:The Client Support Specialist at YoungWilliams is dedicated to delivering outstanding service to both internal and external stakeholders. This role involves handling inquiries with professionalism, providing precise information, and ensuring prompt assistance.Key Responsibilities:Demonstrate the...
-
Client Support Specialist
7 days ago
Topeka, Kansas, United States Medequip Assistive Technology Ltd Full timeWorking Hours: 37.5 hours per weekCompensation: £22,425 per annumThis is a remarkable opportunity to engage with a progressive community equipment services provider, dedicated to empowering you in your professional journey.As a Client Support Specialist at Medequip Assistive Technology Ltd, you will have the chance to make a significant impact in the lives...
-
Travel Medical Laboratory Specialist
1 week ago
Topeka, Kansas, United States Titan Medical Full timePosition Overview:Titan Medical Group is actively seeking a travel Medical Laboratory Specialist for an exciting opportunity.Job Details:Specialty: Medical Laboratory SpecialistField: Allied Health ProfessionalContract Duration: 13 weeksWeekly Hours: 40 hoursShift Schedule: 8-hour shifts, daytimeEmployment Type: TravelQualifications: Candidates must possess...
-
Clinical Laboratory Specialist
2 days ago
Topeka, Kansas, United States Stormont Vail Health Full timePosition OverviewReq16928Full-time - 12 Hour Night Shift (Includes Night Differential Pay)Rotating weekends and holidays requiredEducational RequirementsBachelor's Degree in Medical (Clinical) Laboratory Science, Biology, Chemistry, or a related discipline. MandatoryLicenses and CertificationsMedical Laboratory Scientist - ASCP Certification by AMT or NCA is...
-
Topeka, Kansas, United States Benefits of Home Senior Care Full timeJoin Our Team at Benefits of Home Senior Care!We are seeking a dependable and compassionate in-home CNA/caregiver to provide exceptional care for our clients. With over 17 years of experience in the industry, we pride ourselves on serving more than 100 clients each week.Position Overview:We have a wonderful opportunity for a caregiver to assist a delightful...
-
Insurance Client Support Specialist
1 week ago
Topeka, Kansas, United States Mike Rumford Agency Full timeAbout The OrganizationThe Mike Rumford Agency embodies innovation in the insurance sector, upholding Allstate's fundamental principles and commitment to excellence. Our team prioritizes exceptional service while nurturing a collaborative and vibrant workplace. Become a part of a culture that values both individual and collective achievements.Position: Client...
-
Supportive CNAs and Caregivers for Seniors
1 week ago
Topeka, Kansas, United States Benefits of Home Senior Care Full timeAre you an exceptional in-home CNA or caregiver? At Benefits of Home Senior Care, we value your dedication and skills. With over 17 years in the industry, we proudly serve more than 100 clients each week.Our Commitment to Caregivers: We are a caregiver-centric agency, believing that experienced and satisfied caregivers lead to happy clients. Many of our...
-
Senior Mortgage Specialist
3 weeks ago
Topeka, United States Opti Staffing Full timeSenior Mortgage Specialist Location: 320 S.E. 192Nd Avenue, Vancouver, WA 98683, US Job Description As a Senior Mortgage Specialist, you will be responsible for managing and facilitating the mortgage process for clients, ensuring a smooth and efficient experience. You will work closely with clients to understand their needs and provide tailored mortgage...
-
Practical Nursing Specialist
1 week ago
Topeka, Kansas, United States Legend Senior Living Full timeJoin Our Caring Team as a Practical Nursing SpecialistAt Legend Senior Living, we take pride in being recognized as a Certified Great Place to Work for five consecutive years. As part of the Legend Senior Living family, we are excited to announce an opportunity for a dedicated individual to become a vital member of our nursing team.In the role of Practical...
-
Client Support Specialist
7 days ago
Topeka, Kansas, United States Capitol Federal Savings Bank Full timePosition Overview: Employment Type: Full-Time Compensation: $16.50 per hour Work Schedule: Up to 40 hours per week available As a Customer Service Associate, you will be the primary point of contact for both customers and prospective clients reaching out to Capitol Federal via phone, chat, or email through our digital platforms. This dynamic and...
-
Client Support Specialist
7 days ago
Topeka, Kansas, United States Capitol Federal Savings Bank Full timePosition OverviewThe Customer Service Associate plays a vital role in enhancing customer satisfaction by assisting clients with various account-related transactions. This position requires a keen understanding of our financial products and services to effectively guide customers in achieving their financial objectives.Key ResponsibilitiesProvide assistance...
-
Client Relationship Specialist
1 week ago
Topeka, Kansas, United States Guardian Mortgage Full timeGuardian Mortgage is seeking a dynamic and driven individual to join our team as a full-time Client Relationship Specialist.Experience in Customer Service is essential.Proficiency in Cash Handling is required.Prior experience in the banking sector is advantageous but not mandatory - training will be provided.We offer excellent benefits, paid time off,...
-
Topeka, United States Stormont Vail Health Full timeSchedule: Full time - 36 hours/week or greater Shift: 12 Hour Night Shift (United States of America) Weekly Work Schedule: M-F 1700-0530; rotating weekends & holidays Job Information Exemption Status: Non-Exempt A Brief Overview Responsible for receiving specimens, confirming physician orders, obtaining the necessary information for testing specimens,...
-
Client Relations Specialist
1 week ago
Topeka, Kansas, United States Laird Noller Topeka Ford Full timeLaird Noller Ford of Topeka is seeking a motivated Client Relations Specialist. This role is essential for enhancing client satisfaction, liaising with team members, and ensuring that clients receive exceptional service both in-person and via phone communications. Experience is not required Benefits Offered: Retirement savings planPaid leaveHealth...
-
Client Relationship Specialist
7 days ago
Topeka, Kansas, United States Kansas Action for Children Full timePosition OverviewThe Client Relationship Specialist plays a vital role in delivering exceptional service to our clients. This position demands a high degree of precision to adhere to regulatory standards and mitigate risks.Key Responsibilities1. Execute personal banking transactions for clients, including deposits, withdrawals, and transfers.2. Maintain a...
-
V&A Client Engagement Specialist
2 weeks ago
Topeka, United States Cushman & Wakefield Full timeThe Valuation & Advisory (V&A) Client Engagement Specialist is primarily responsible for facilitation of client engagement which includes but is not limited to responding to opportunities for new engagements on behalf of the professionals and managem Engagement, Specialist, Client, Project Management, Property Management, Business Services
-
Topeka, United States Stormont-Vail Healthcare, Inc. Full timeReq16928 Full time - 12 Hour Night Shift (Night Differential Pay) with rotating weekend & holidays Education Qualifications Bachelor's Degree Medical (Clinical) Laboratory Science, Biology, Chemistry, or a related field. Required Licenses and Certifications Medical Laboratory Scientist - ASCP Certification by AMT or NCA is also accepted. Required or...
-
Topeka, United States Stormont-Vail HealthCare, Inc. Full time*Req16928**Full time - 12 Hour Night Shift (Night Differential Pay)**1830-0700 with rotating weekend & holidays **Education Qualifications** Bachelor's Degree Medical (Clinical) Laboratory Science, Biology, Chemistry, or a related field. *Required**Licenses and Certifications** Medical Laboratory Scientist - ASCP Certification by AMT or NCA is also accepted....
-
Topeka, Kansas, United States Stormont-Vail Healthcare, Inc. Full timeReq16928 Full time - 12 Hour Night Shift (Night Differential Pay) with rotating weekend & holidays Education Qualifications Bachelor's Degree Medical (Clinical) Laboratory Science, Biology, Chemistry, or a related field. Required Licenses and Certifications Medical Laboratory Scientist - ASCP Certification by AMT or NCA is also accepted. Required or...
-
Topeka, United States Stormont-Vail HealthCare, Inc. Full time*Req16928**Full time - 12 Hour Night Shift (Night Differential Pay)**1830-0700 with rotating weekend & holidays **Education Qualifications** Bachelor's Degree Medical (Clinical) Laboratory Science, Biology, Chemistry, or a related field. *Required**Licenses and Certifications** Medical Laboratory Scientist - ASCP Certification by AMT or NCA is also accepted....
Senior Laboratory Client Support Specialist
2 months ago
Job Summary
The Senior Client Support Specialist for Sanford Laboratories is expected to communicate complex and/or often confidential laboratory test information professionally, accurately, and courteously to clients, providers, co-workers, and other laboratorians. Must demonstrate the ability to coordinate, investigate, and respond to issues regarding service to Sanford Laboratories clients, both internal and external. This position must have outstanding communication skills with technical laboratory experience necessary to lead and assist in the management of increasing call volumes as well as the maintenance of laboratory resource information. The Senior Client Support Specialist will provide front line services for Sanford Laboratories and act as the primary point of contact for physicians, clients, laboratorians, and other health care providers with questions and issues pertaining to the technical aspect of laboratory testing services.
Responsible for the communication, coordination, and maintenance of pre-analytical, analytical, and post-analytical phases of testing. Duties include the maintenance of a central reference database, uploading technical information to reflect current laboratory practices, monitoring turn-around time and result entry of referral lab testing, review of referral test changes, and submission of changes to IT services for system updates.
The Senior Client Support Specialist may also be responsible for test change updates to the Sanford Laboratories online and internal test menu catalog.
Assists Client Support Reps, Senior Support Reps, and sales staff with questions pertaining to technical laboratory issues and developing and strengthening current client relationships to build and maintain the client base. Demonstrates general knowledge of all Sanford Laboratories departments to convey Sanford Laboratories policy to ensure client satisfaction. Professional communication, telephone, and problem resolution skills are essential. Must be able to work with growth and development needs of unique client populations for the following age groups: adult & geriatric.
Demonstrates patience, kindness, and cooperation with clients and co-workers. May be asked to work at or travel to any Sanford Laboratories site depending on the facility's needs and at the discretion of the supervisor/manager.
Must communicate confidential information including patient test results professionally, accurately, and courteously to Sanford Laboratories clients, patients, laboratory personnel, and providers. They will collaborate with other departments across the enterprise, acting as a liaison between internal Sanford Laboratory personnel and providers, nursing, patients, and other healthcare professionals. Additionally, the Senior Client Support Specialist will document all communication via system Customer Relations Management (CRM) software; utilize system functions including test catalog, follow-up worklist, in-basket messaging, and phone calls to troubleshoot and resolve inquiries and issues for internal and external providers, clients, and other healthcare personnel; review and complete system reports to monitor outstanding specimens, ensure successful fax transmission and billing/claim corrections. Demonstrates technical knowledge of the appropriate course of action upon receipt of information from clients & patients. Handles inquiries regarding the clinical application of tests in conjunction with pathologists. Must understand tests performed at Sanford Laboratories, panel components, add-on process, and specimen rejection criteria; accurately perform pre-analytical order entry, specimen accessioning, registration & billing workflows, troubleshoot issues with samples received & discrepant orders; utilize Epic Beaker Laboratory Information System (LIS) to retrieve test results, confirm recent lab completion or outstanding orders upon request. Utilizes system workflows to fulfill client supply requests. Reviews policy and quality assurance changes and updates. Senior Client Support Specialist assists in the development of training materials as well as provides training & mentorship to team members. Maintains necessary training and competency to answer most frequently asked questions, utilizes resources to provide timely & accurate specimen requirements, turn-around times & test results. Demonstrates critical and independent judgment in decision-making and problem-solving. Performs other duties as assigned by supervisor/manager.
Qualifications
Bachelor's degree in laboratory or biological/life sciences required.
At least two years of clinical lab experience required.
American Society of Clinical Pathologists Technologist/Scientist certification including, but not limited to, Medical Laboratory Scientist (MLS) preferred.
#J-18808-Ljbffr
