Customer Service Representative

1 month ago


Romeoville, United States Magid Glove & Safety Full time
Description

What Matters at Magid? YOU do

"The number one key to growth is having good people and that's what has driven us at every stage of the game." - Greg Cohen, CEO

At Magid, we are passionate about keeping workers safe and proud of the innovative and collaborative environment we've created where diversity is celebrated, and growth never stops.

This is a Entry Level Customer Service Representative role providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email. The Customer Service Representative will interact with our sales staff and customers regarding orders, processing of orders, products and services, issues, complaints, and provide accurate information efficiently in order to create a cohesive relationship with your sales representatives and customer accounts.

Responsibilities Include:
  • Answer all incoming phone and email communications in a timely, professional, and engaging manner
  • Ability to effectively prioritize work time to ensure efficiency
  • Accurately enter order and/or customer data into computer tracking system
  • Able to set appropriate expectations with customers and sales team and resolve conflicts if/when necessary
  • Solution oriented and self-motivated
  • Other tasks as assigned
The CSR role is a Monday through Friday (no evenings or weekends) position working a "hybrid" work week schedule of 3 days a week in office, 2 days remote. Magid is headquartered in Romeoville (IL). The hours for this role are 8:30 am to 5:00 pm.

Requirements
  • Associate degree or equivalent work experience
  • Customer service experience preferred
  • Ability to clearly and professionally communicate (verbally and in written form) with customers and coworkers via Phone and email
  • Demonstrated ability to develop relationships with customers and coworkers
  • High level of ownership, accountability, and initiative
  • Action-oriented, flexible problem solver, self-motivated
  • Ability to prioritize multiple tasks in a fast-paced environment
  • Excellent attention to detail
  • Excellent and precise data entry and typing skills
  • On the job training provided


  • Romeoville, Illinois, United States Circle K Full time

    Customer Service Representative Opportunity at Circle KAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Your duties will include operating a cash register, performing multi-function operations of fuel consoles and lottery...


  • Romeoville, Illinois, United States Circle K Full time

    Customer Service Representative Job DescriptionCircle K is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt, courteous customer service and resolving customer issues on shift.You will also be responsible for ringing up all sales on the cash register properly and...


  • Romeoville, Illinois, United States Penske Full time

    Job SummaryPenske is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative at Penske, you will be responsible for handling incoming sales and customer service calls in a busy Corporate Sales Center.Key ResponsibilitiesHandle incoming sales and customer service calls in a professional and courteous...


  • Romeoville, Illinois, United States Fields Mercedes Full time

    Job Title: Customer Service RepresentativeAt Fields Mercedes, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to both internal and external customers.Key Responsibilities:* Greet and...


  • Romeoville, Illinois, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you a people person looking for a new challenge? U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul, providing exceptional service to our customers. Your responsibilities will include assisting customers with U-Haul...


  • Romeoville, Illinois, United States SPELL IT WITH COLOR INC Full time

    Customer Service Representative Job DescriptionAt SPELL IT WITH COLOR INC, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and ensuring that our...


  • Romeoville, Illinois, United States Magid Glove & Safety Full time

    About MagidAt Magid, we're passionate about delivering exceptional customer experiences. As a leading provider of innovative solutions, we're committed to keeping workers safe and fostering a collaborative environment where diversity is celebrated and growth is encouraged.Job SummaryWe're seeking a highly motivated and detail-oriented Customer Service...


  • Romeoville, Illinois, United States Magid Glove & Safety Full time

    About MagidAt Magid, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a critical role in helping us achieve this goal.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you'll be responsible for...


  • Romeoville, Illinois, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeAt Domino's Franchise, we're seeking a highly skilled and enthusiastic Customer Service Representative to join our team.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and in-person interactions.Develop and maintain a thorough knowledge of our...


  • Romeoville, Illinois, United States ODW Logistics Full time

    Job Title: Customer Service RepresentativeODW Logistics, a leading third-party logistics provider, is seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, ensuring timely and accurate processing of shipments, and maintaining a...


  • Romeoville, United States Circle K Full time

    Circle K - 1285 Lakeview Dr [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • Romeoville, Illinois, United States Penske Full time

    Penske **Job Overview** As a Customer Service Representative at Penske, you will be responsible for handling incoming sales and customer service calls in a fast-paced Corporate Sales Center environment. **Key Responsibilities** * Handle customer inquiries and respond to sales procedures * Input customer information into the database * Coordinate work...


  • Romeoville, Illinois, United States Penske Full time

    Penske **Job Overview** As a Customer Service Representative at Penske, you will be responsible for handling incoming sales and customer service calls in a fast-paced Corporate Sales Center environment. **Key Responsibilities** * Handle customer inquiries and provide sales procedures explanations * Input customer information into the database *...


  • Romeoville, United States Cardinal Services Full time

    CSR - Direct Hire - Romeoville, IL - First Shift -up to $26/hr. The successful candidate will be responsible for providing hands-on customer service experience with a customer-centric approach! Providing exceptional customer service at all times and Customer Service Representative, Customer Service, Representative, Microsoft, Retail, Staffing


  • Romeoville, Illinois, United States Fields Mercedes Full time

    Customer Service RepresentativeAt Fields Mercedes, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service to both internal and external customers.Key Responsibilities:Greet customers, determine the nature of their visit, and direct...


  • Romeoville, Illinois, United States SURESTAFF LLC Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at SURESTAFF LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries and concernsResolve customer...


  • Romeoville, Illinois, United States ODW Logistics Full time

    Job Summary:ODW Logistics, a leading third-party logistics provider, is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring timely and accurate processing of shipments, and communicating effectively with...


  • Romeoville, Illinois, United States Fusion Transport Full time

    h3Job Description/h3pFusion Transport is a leading provider of customized supply chain solutions, with over 40 years of industry experience. As a Customer Service Representative, you will play a vital role in ensuring efficient operations and outstanding service for our customers./ppKey Responsibilities:/pulliProcess freight work orders, schedule loads, and...


  • Romeoville, Illinois, United States SPELL IT WITH COLOR INC Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at SPELL IT WITH COLOR INC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Answer incoming telephone calls in a professional and...


  • Romeoville, United States Circle K Full time

    Circle K - 10 S Weber Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...