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Patient Services Specialist for Orthopedic Specialist
2 months ago
Love what you do At The Oregon Clinic, we value being a positive and supportive workplace so our employees can enjoy what they do best - serving our patients and our community. We are seeking a full-time Patient Services Specialist to work at our Orthopedics Specialist Clinic located at the Providence Professional Plaza in NE Portland. You will work with exceptional physicians who value their team and working together to help our patients get the best possible care.Our busy practice receives a high volume of patient appointments and calls, and we are searching for an experienced candidate with a friendly demeanor, great positive attitude, and customer-focused work ethic. The ideal candidate has 1-3 years of prior medical front office experience, has excellent communication skills, and has the ability to multitask in a fast-paced environment. Primary duties include welcoming and greeting patients, collecting co-pays, obtaining and completing insurance information, answering phones, scheduling new and existing patient appointments, registration and patient check-in/check-out, scanning, updating records, and other duties as assigned.Workdays will be Monday-Friday, 8:30am-5:00pm.Hiring pay based on open position, experience, and credentials:Level I - $18.33- $24.81 per hour.Level II - $20.17 - $27.29 per hour.Level III - $22.18 - $30.01 per hour.Placement within levels based on specialty group, experience, additional duties.Medical, Vision, and Rx Insurance is 100% paid for by The Oregon Clinic for full-time employees.Qualifications:Medical front office experience preferredPrior scheduling experience preferred Prior EMR experience strongly preferred; EPIC experience a plusExcellent phone skills and customer service skillsExceptional attendance and work ethicPositive attitude and desire to be a team playerAbility to communicate professionally and effectively with patients, staff and providersAdditional Benefits:Generous Paid Time Off (PTO) + 8 paid holidaysGenerous 401(k) retirement planFlexible Spending Account Robust Wellness ProgramsPet Insurance70% of Tri-Met pass coveredLots of discounts to local stores and activitiesThis description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.Our Commitments:Diversity, Equity, & Inclusion: We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. We show respect for all people through our words and actions.Oregon Benefit Company: As an Oregon Benefit Company we consider our impact on society and the environment in our business decision-making process.A safe workplace: We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings.