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Front Desk Manager

2 months ago

Panama City Beach, United States Radisson Panama City Beach Full time
By the Sea Resorts is seeking an experienced Front Desk Manager for our Radisson Panama City Beach Oceanfront location.
Description of the Role:

The Front Desk Manager at Radisson Panama City Beach will be responsible for overseeing the front desk operations and ensuring excellent customer service. They will oversee a team of front desk agents and ensure that all guest needs are met in a timely and efficient manner. Hotel Experience Required.
Responsibilities:
  • Oversee front desk operations and ensure smooth check-in and check-out processes
  • Supervise and train front desk agents
  • Handle guest complaints and resolve issues in a professional manner
  • Manage reservations and room assignments
  • Ensure proper billing and payment procedures
  • Maintain a welcoming and organized lobby area
Requirements:
  • Previous experience in a front desk or hospitality role
  • Excellent customer service and communication skills
  • Organizational and multitasking abilities
  • Proficiency in hotel management software
  • Ability to work flexible hours, including nights and weekends
Benefits:

At Radisson Panama City Beach, we offer competitive compensation and benefits package, including health insurance, retirement plans, and vacation time.
About the Company:

Radisson Panama City Beach is a renowned hotel located in the beautiful Panama City Beach, Florida. We strive to provide exceptional guest experiences and pride ourselves on delivering top-notch service. Join our team and be a part of a vibrant and customer-focused hospitality environment.