Credit Assistance Specialist

3 weeks ago


Tampa, United States Staffing Ninja Full time

Job Title: Credit Assistance Specialist. 2nd Shift

Pay range/Salary: $24/hr flat rate +shift differential 8%

Location: Tampa, FL

Job Description:-

This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including pre-charge off, and recovery. Job expectations include leveraging problem solving competencies, sound judgement and decision making, and providing exceptional client service and empathy while meeting both the bank's and client needs.

Responsibilities:-

  • Reaches out to delinquent clients to secure payment and determines reason for delinquency on active or inactive loan, deposit, and credit card accounts
  • Negotiates repayment of outstanding debt that benefits both the client and lender in a positive and professional manner, leveraging tools and resources where applicable
  • Determines the right solution for the client while staying within collections compliance guidelines
  • Demonstrates empathy for the clients situation using ethical behavior that is consistent with the banks code of conduct
  • Achieves quality standards and meets key performance indicators
  • Works an established list of accounts on an automated collections system, auto-dialer, or manual calling and helps mitigate losses

Skills:-

  • Active Listening
  • Attention to Detail
  • Client Solutions Advisory
  • Oral Communications
  • Account Management
  • Adaptability
  • Collaboration
  • Data Collection and Entry
  • Interpret Relevant Laws, Rules, and Regulations
  • Liquidity Management

Minimum Education Requirement:-

  • High School Diploma / GED / Secondary School or equivalent
  • Must have 1 year experience provide credit assistance of outbound calls
  • Bilingual candidates are highly Desired


  • Tampa, United States Scout Exchange Full time

    Credit Assistance Specialist Tampa, FL. 2nd Shift Onsite Tampa, FL, US Permanent Customer Service Job Description: This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including pre-charge off, and...


  • Tampa, United States Fox Point Recruitment LLC Full time

    Job Summary:Are you looking for a role where you can build a successful career with opportunities to learn, grow, and make an impact? We have an exciting opportunity for you as a Credit Assistance Specialist. You will be responsible for providing credit assistance and solutions to clients. Key responsibilities include handling primarily outbound calls for a...


  • Tampa, Florida, United States Suncoast Credit Union Full time

    Job DescriptionAs a Senior Credit Risk Analyst at Suncoast Credit Union, you will play a critical role in ensuring the credit unions stability and growth by analyzing complex data sets to identify trends and opportunities for improvement.The estimated salary for this role is $98,000 - $112,000 per year, depending on experience and location. With a strong...


  • Tampa, United States Staffing Ninja Full time

    Job Title: Credit Assistance Specialist. 2nd ShiftPay range/Salary: $24/hr flat rate +shift differential 8%Location: Tampa, FLJob Description:-This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including...


  • Tampa, United States Scout Exchange Full time

    Title - Credit Assistance Specialist Tampa, FL. Bilingual Spanish 2nd Shift Onsite Location - Tampa, FL, US Permanent Customer Service Job Description: This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk,...


  • Tampa, United States NASC Global, LLC Full time

    NASC GLOBAL, a leading HR Consulting and Management firm, is excited to support the search for an experienced professional for our valued client. This is an excellent opportunity for a seasoned professional to make a significant impact within a dynamic organization. Position Overview: This job is responsible for providing credit assistance and solutions to...


  • Tampa, United States Pionear LLC Full time

    Job Description: This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including pre-charge off, and recovery. Job expectations include leveraging problem solving competencies, sound judgement and decision...


  • Tampa, United States Dfcufinancial Full time

    10824 N Dale Mabry Hwy, Tampa, FL 33618, USAJob DescriptionPosted Wednesday, July 31, 2024 at 4:00 AMJoin the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.The Opportunity: We are seeking a Credit Admin Specialist to join our team in the Tampa,...


  • Tampa, Florida, United States Scout Exchange Full time

    Job Title: Credit Assistance ExpertWe are seeking a skilled Credit Assistance Expert to join our team at Scout Exchange. In this role, you will be responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including...


  • Tampa, Florida, United States Suncoast Credit Union Full time

    **Company Overview:**Suncoast Credit Union is a trusted financial institution dedicated to providing exceptional services to its members. Our commitment to excellence extends to every aspect of our operations, including title insurance and closing processes.**Salary:** The estimated salary for this position is between $18.00 and $22.00 per hour, based on...


  • Tampa, Florida, United States Scout Exchange Full time

    Job DescriptionThis role is responsible for delivering exceptional customer service by providing credit assistance and solutions to our clients. The ideal candidate will possess strong problem-solving skills, sound judgment, and the ability to empathize with clients while meeting both bank and client needs.Duties and ResponsibilitiesBilingual in English and...


  • Tampa, United States Macpower Digital Assets Edge Full time

    Job Summary: This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including pre-charge off, and recovery. Job expectations include leveraging problem-solving competencies, sound judgement and decision...

  • AR Credit Specialist

    2 weeks ago


    Tampa, Florida, United States Signode Full time

    Job Summary:We are seeking an experienced AR Credit Specialist to join our team at Signode. As a key member of our finance department, you will be responsible for managing customer payments, maintaining accurate records, and providing excellent customer service.This is a challenging role that requires strong analytical and communication skills, as well as...


  • Tampa, Florida, United States Credit Control LLC Full time

    Job SummaryCredit Control LLC is seeking a highly motivated Financial Recovery Specialist to join our team. As a key member of our collections department, you will play a crucial role in driving revenue growth and delivering exceptional customer experiences.

  • Credit Analyst

    4 days ago


    Tampa, United States DFCU Financial Full time

    10824 N Dale Mabry Hwy, Tampa, FL 33618, USA Req #1123Tuesday, December 10, 2024Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.The Opportunity: We are seeking a Credit Analyst to join our team in the Tampa, FL area. This role will...


  • Tampa, United States Grow Financial Federal Credit Union Full time

    Relationship Specialist - Gandy BlvdJob Post Information:External Company Name: Grow Financial Federal Credit UnionJob Locations: US-FL-TampaJob ID: 2024-2389# of Openings: 1Posted Date: 3 hours ago (12/16/2024 3:23 PM)Category: Customer Service/SupportOverviewAt Grow Financial Federal Credit Union, we believe in service - to our 300,000 members, 600 team...


  • Tampa, United States JPMorganChase Full time

    At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist’s work is creative, exciting, and different every day.As a Specialist II in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts. By building a...


  • Tampa, United States JPMorganChase Full time

    At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist’s work is creative, exciting, and different every day.As a Specialist II in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts. By building a...


  • Tampa, United States Disability Solutions Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our...


  • Tampa, United States Disability Solutions Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...