Credit Assistance Specialist

1 week ago


Tampa, United States Pionear LLC Full time
Job Description:
This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including pre-charge off, and recovery. Job expectations include leveraging problem solving competencies, sound judgement and decision making, and providing exceptional client service and empathy while meeting both the bank's and client needs.

Responsibilities:

  • Reaches out to delinquent clients to secure payment and determines reason for delinquency on active or inactive loan, deposit, and credit card accounts
  • Negotiates repayment of outstanding debt that benefits both the client and lender in a positive and professional manner, leveraging tools and resources where applicable
  • Determines the right solution for the client while staying within collections compliance guidelines
  • Demonstrates empathy for the client's situation using ethical behavior that is consistent with the bank's code of conduct
  • Achieves quality standards and meets key performance indicators
  • Works an established list of accounts on an automated collections system, auto-dialer, or manual calling and helps mitigate losses
Skills:
  • Active Listening
  • Attention to Detail
  • Client Solutions Advisory
  • Oral Communications
  • Account Management
  • Adaptability
  • Collaboration
  • Data Collection and Entry
  • Interpret Relevant Laws, Rules, and Regulations
  • Liquidity Management


Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Start Date: 2/3/2025

  • Tampa, United States Scout Exchange Full time

    Credit Assistance Specialist Tampa, FL. 2nd Shift Onsite Tampa, FL, US Permanent Customer Service Job Description: This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including pre-charge off, and...


  • Tampa, Florida, United States Suncoast Credit Union Full time

    Job DescriptionAs a Senior Credit Risk Analyst at Suncoast Credit Union, you will play a critical role in ensuring the credit unions stability and growth by analyzing complex data sets to identify trends and opportunities for improvement.The estimated salary for this role is $98,000 - $112,000 per year, depending on experience and location. With a strong...


  • Tampa, United States NASC Global, LLC Full time

    NASC GLOBAL, a leading HR Consulting and Management firm, is excited to support the search for an experienced professional for our valued client. This is an excellent opportunity for a seasoned professional to make a significant impact within a dynamic organization. Position Overview: This job is responsible for providing credit assistance and solutions to...


  • Tampa, Florida, United States Lake Michigan Credit Union Full time

    **Company Overview:**Lake Michigan Credit Union is a not-for-profit institution, owned by its members. We are accountable directly to our members, and they directly share in our success.">**Job Description:**The SBA Senior Underwriter role is responsible for conducting strong credit analysis, gathering, analyzing, and interpreting all types of credit...


  • Tampa, Florida, United States Signode Full time

    About the RoleThis is an exciting opportunity for a Credit and Collections Specialist to work with our sales team and customers to resolve payment discrepancies and ensure timely payments. The ideal candidate will have excellent communication skills, attention to detail, and experience working with ERP software.


  • Tampa, Florida, United States Chadwell Supply Full time

    Job DescriptionWe are seeking a skilled Property Management Credit Specialist to join our team at Chadwell Supply. The ideal candidate will have previous experience in collections, accounts receivable, or property management and possess excellent interpersonal skills.Responsibilities:Communicate with customers regarding credit applications, billing,...


  • Tampa, United States Macpower Digital Assets Edge Full time

    Job Summary: This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including pre-charge off, and recovery. Job expectations include leveraging problem-solving competencies, sound judgement and decision...


  • Tampa, Florida, United States Credit Control LLC Full time

    Job SummaryCredit Control LLC is seeking a highly motivated Financial Recovery Specialist to join our team. As a key member of our collections department, you will play a crucial role in driving revenue growth and delivering exceptional customer experiences.


  • Tampa, Florida, United States AMERICAN METALS SUPPLY LLC Full time

    Tampa-Based OpportunityWe are seeking a skilled Accounts Receivable Specialist to join our team in Tampa, FL.Key ResponsibilitiesThis role will involve:Processing customer credit applicationsScheduling and managing collectionsReviewing and resolving customer complaintsRequirementsHigh school diploma or equivalent, plus 2 years work experience in accounts...


  • Tampa, United States Disability Solutions Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our...


  • Tampa, Florida, United States Suncoast Credit Union Full time

    Job Summary: We are seeking a highly skilled Business Finance Specialist to join our team at Suncoast Credit Union. In this role, you will be responsible for analyzing financial data and providing insights to support business decisions.Key Responsibilities:Analyze financial statements and identify trends and patternsDevelop financial models to forecast...


  • Tampa, United States Disability Solutions Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...


  • Tampa, Florida, United States Suncoast Credit Union Full time

    Career OpportunitySuncoast Credit Union is seeking a skilled Title Operations Specialist to join our team!Job Summary:Prepare title insurance commitmentsAssist closing agents in transaction processingEnsure accuracy and timeliness in task completionResponsibilities:Processor and Insurance operationsCollaboration with closing agentsIssue resolution and...


  • Tampa, Florida, United States Scout Exchange Full time

    About the RoleWe are seeking a highly skilled Credit Assistance Specialist to join our team at Scout Exchange. As a Credit Assistance Specialist, you will play a critical role in providing excellent customer service by offering credit assistance and solutions to our clients.Key ResponsibilitiesBilingual in English and Spanish, with a primary focus on Spanish...


  • Tampa, Florida, United States Credit Control LLC Full time

    Credit Control LLC offers an exciting opportunity for a motivated individual to join our team as a Collections Specialist. In this role, you will be responsible for handling a combination of inbound and outbound calls to collect charged-off accounts. This is a fantastic opportunity to build your career at a growing company that has been recognized for its...


  • Tampa, Florida, United States Inframark Full time

    About the RoleInframark is seeking a skilled Accounting Specialist II to join our team. As an Accounting Specialist II, you will play a critical role in preparing financial reports and analyzing financial data.You will be responsible for managing Letters of Credit and Bonds, preparing journal entries, and coordinating the monthly close process. You will also...


  • Tampa, United States First Florida Credit Union Full time

    Member Service Officer (Lending)- CR210 Branch, St Johns, FL Do you want to be part of a dynamic institution that is one of the fastest growing credit unions in the country? Become a part of the First Florida Credit Union team where our employees create a culture that enables our organization to be among one of the 100 Best Companies to Work For in Florida...


  • Tampa, United States Lake Michigan Credit Union Full time

    Job Title: SBA Senior Underwriter Primary Location: 12471 W. Linebaugh Ave, Tampa FL 33626 Employee Status: exempt Estimated Hours/Week: 38 Hybrid- Tampa, FL % of Travel for the Position: 0% What You'll Get: (note varied offerings based on role and hours) Weekly Pay Comprehensive Health & Wellness package including Medical (with prescription coverage),...


  • Tampa, Florida, United States TAMPA BAY FEDERAL CREDIT UNION. Full time

    Job Description:Tampa Bay Federal Credit Union is a leading financial institution serving the community. We are seeking a highly skilled Personal Banker to join our team and help us deliver exceptional member service.About the Role:You will be responsible for building and maintaining relationships with members, understanding their financial objectives, and...


  • Tampa, Florida, United States Suncoast Credit Union Full time

    **Job Summary:**Suncoast Credit Union is seeking an Insurance Commitments Processor to join our team. As a key member of our closing function, you will be responsible for preparing title insurance commitments and assisting closing agents in the processing function.**Responsibilities:**The successful candidate will have a strong background in title insurance,...