Credit Assistance Specialist Tampa FL 2nd Shift Bilingual Spanish

6 days ago

Tampa, United States Disability Solutions Full time
Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Job Description:
This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including pre-charge off, and recovery. Job expectations include leveraging problem solving competencies, sound judgement and decision making, and providing exceptional client service and empathy while meeting both the bank's and client needs.

Responsibilities:
  • Reaches out to delinquent clients to secure payment and determines reason for delinquency on active or inactive loan, deposit, and credit card accounts
  • Negotiates repayment of outstanding debt that benefits both the client and lender in a positive and professional manner, leveraging tools and resources where applicable
  • Determines the right solution for the client while staying within collections compliance guidelines
  • Demonstrates empathy for the client's situation using ethical behavior that is consistent with the bank's code of conduct
  • Achieves quality standards and meets key performance indicators
  • Works an established list of accounts on an automated collections system, auto-dialer, or manual calling and helps mitigate losses


Required Qualifications:
  • At least 1 year of customer service experience
  • Excellent verbal and written communication skills
  • Ability to work within the operating hours and days for this position as outlined in the posted job requisition
  • Must have a commitment to exceptional customer service, including the ability to be empathetic and meet client needs
  • Must be proficient in dealing with customers issues in both a routine and complex environment
  • Must demonstrate negotiation and persuasion skills, and the ability to communicate and negotiate with a variety of customers and clients
  • Must have the ability to navigate multiple computer systems while interacting with the customer, as well as the ability to think critically and use sound judgment in decision making
  • Bilingual Spanish- Successful completion of the language assessment


Desired Qualifications:
  • College degree or commensurate work experience preferred
  • Credit Assistance and collections experience
  • Inbound/Outbound call center experience
  • Banking/financial services experience
  • Knowledge of banking operations


Skills:
  • Active Listening
  • Attention to Detail
  • Client Solutions Advisory
  • Oral Communications
  • Account Management
  • Adaptability
  • Collaboration
  • Data Collection and Entry
  • Interpret Relevant Laws, Rules, and Regulations
  • Liquidity Management


Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:
2nd shift (United States of America)

Hours Per Week:
40

  • Credit Assistance Specialist | 2nd Shift

    1 week ago

    Tampa, United States Scout Exchange Full time

    Title - Credit Assistance Specialist Tampa, FL. Bilingual Spanish 2nd Shift Onsite Location - Tampa, FL, US Permanent Customer Service Job Description: This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk,...

  • Credit Assistance Specialist

    2 weeks ago

    Tampa, United States Scout Exchange Full time

    Credit Assistance Specialist Tampa, FL. 2nd Shift Onsite Tampa, FL, US Permanent Customer Service Job Description: This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including pre-charge off, and...

  • Credit Assistance Specialist Tampa, FL. 2nd Shift

    3 weeks ago

    Tampa, United States A-Line Staffing Solutions Full time

    Job DescriptionJob DescriptionA-Line Staffing is now hiring a Credit Assistance Specialist in Tampa FL. The Credit Assistance Specialist would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.If you are interested in this Credit Assistance Specialist position, please apply to this...

  • Credit Assistance Specialist

    6 days ago

    Tampa, United States Staffing Ninja Full time

    Job Title: Credit Assistance Specialist. 2nd Shift Pay range/Salary: $24/hr flat rate +shift differential 8% Location: Tampa, FL Job Description:- This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk,...

  • Credit Assistance Specialist

    1 week ago

    Tampa, United States Staffing Ninja Full time

    Job Title: Credit Assistance Specialist. 2nd ShiftPay range/Salary: $24/hr flat rate +shift differential 8%Location: Tampa, FLJob Description:-This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including...

  • Credit Assistance Specialist

    3 weeks ago

    Tampa, United States A-Line Staffing Solutions Full time

    Job DescriptionJob DescriptionNow hiring Credit Assistance Specialists in Tampa, FL. The Credit Assistance Specialist would be working PERMANENTLY/DIRECTLY for a large banking corporation and has career growth potential. The required availability for this positions is full-time / 40 hours per week. If you are interested in this Credit Assistance Specialist...

  • Credit assistance Specialist

    3 weeks ago

    Tampa, United States A-Line Staffing Solutions Full time

    Job DescriptionJob DescriptionA-Line Staffing is now hiring a Credit Assistance Specialist Bilingual in Tampa, FloridaIf you are interested in this Credit Assistance Specialist position, please contact Marcia Hamilton at (586) 710-7979 or mhamilton@alinestaffing.comCredit Assistance Specialist Bilingual CompensationThe pay for this position is $...

  • Credit Assistance Specialist Tampa, FL. 2nd Shift

    4 weeks ago

    Tampa, United States The Bank of America Corporation Full time

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every da 2nd Shift, Specialist, Credit, Solutions Advisor, Banking, Healthcare

  • Credit Specialist

    3 weeks ago

    Tampa, United States A-Line Staffing Solutions Full time

    Job DescriptionJob DescriptionFull time Credit Assistance Specialist openings in Tampa, FL with a major healthcare company! Starting ASAP!! Apply now to Chris Meyer with A-Line!*100% onsite in Tampa, FLCredit Assistance Specialist Pay Rate: $25.92 per hourCredit Assistance Specialist HOURS: Monday-Friday 2nd shiftPosition Summary:This job is responsible for...

  • Bilingual (Spanish) Registered Nurse - Tampa

    2 months ago

    Tampa, United States Maxim Healthcare Services Full time

    Maxim Healthcare in Tampa, FL is hiring for a Bilingual (Spanish) Registered Nurse to work with Pediatric patients, 12 hours shifts in Tampa, FL. SIGN ON BONUS, Apply for Details ! Why Join Maxim? Competitive pay & weekly paychecks Paid training and licensing Flexible scheduling - PT and FT College Partnership programs & opportunities for...

  • Bilingual (Spanish) Registered Nurse – Tampa

    2 months ago

    Tampa, United States Maxim Healthcare Services Full time

    Maxim Healthcare in Tampa, FL is hiring for a Bilingual (Spanish) Registered Nurse to work with Pediatric patients, 12 hours shifts in Tampa, FL.SIGN ON BONUS, Apply for Details !Why Join Maxim?Competitive pay & weekly paychecksPaid training and licensingFlexible scheduling – PT and FTCollege Partnership programs & opportunities for continuing...

  • Tampa FL Clinical Support Specialist

    3 weeks ago

    Tampa, Florida, United States RADIUS TBI Full time

    Job TitleClinical Support Specialist in Tampa FLAbout the RoleWe are seeking a highly skilled and dedicated Clinical Support Specialist to join our team at RADIUS TBI in Tampa, FL. As a key member of our staff, you will play a vital role in ensuring the smooth operation of our medical office.Job ResponsibilitiesSchedule appointments for patients and maintain...

  • Bilingual (Spanish) Registered Nurse - Tampa - Med Surg

    7 months ago

    Tampa, FL, United States Maxim Healthcare Full time

    Bilingual (Spanish) Registered Nurse - TampaMaxim Healthcare in Tampa, FL is hiring for a Bilingual (Spanish) Registered Nurse to work with Pediatric patients, 12 hours shifts in Tampa, FL. SIGN ON BONUS, Apply for Details ! Why Join Maxim? * Competitive pay & weekly paychecks * Paid training and licensing * Flexible scheduling - PT and FT * College...

  • Outside Sales Representative

    3 months ago

    Tampa, United States Tampa Steak Company Full time

    Job DescriptionJob DescriptionPosition: Outside Sales Representative - TampaWe are looking for an experienced English/Spanish bilingual outside sales representative to join our team. The ideal candidate will have a proven track record of success in sales, as well as excellent communication and interpersonal skills. The position is responsible for developing...

  • Credit Assistance Specialist Tampa, FL. 2nd Shift

    2 weeks ago

    Tampa, United States Disability Solutions Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our...

  • Physician Assistant

    2 weeks ago

    Tampa, United States CompHealth Full time

    There is an exciting opportunity on the west cost of Florida for an outpatient Orthopedic Physician Assistant. The role is part-time/permanent and comes with a retirement package and CME . Candidates must have experience in Orthopedics or PMR, and they must be able to speak Spanish. Providers who have inpatient backgrounds are also welcome to apply. Duties...

  • Senior Credit Specialist

    3 weeks ago

    Tampa, Florida, United States Bank of Tampa Full time

    About the RoleAs a Senior Credit Specialist at the Bank of Tampa, you will be an integral part of our Credit Department, providing critical support to internal and external clients. Your primary responsibility will be to handle all administrative duties, coordinate agendas for loan committees, provide information when requested, and assist with special...

  • Physician Assistant

    3 months ago

    Tampa, United States CompHealth Full time

    There is an exciting opportunity on the west cost of Florida for an outpatient Orthopedic Physician Assistant. The role is part-time/permanent and comes with a retirement package and CME . Candidates must have experience in Orthopedics or PMR, and they must be able to speak Spanish. Providers who have inpatient backgrounds are also welcome to apply. Duties...

  • Physician Assistant

    3 months ago

    Tampa, United States CompHealth Full time

    There is an exciting opportunity on the west cost of Florida for an outpatient Orthopedic Physician Assistant. The role is full-time/permanent and comes with a competitive compensation comprehensive benefits package. Candidates must have experience in Orthopedics or PMR, and they must be able to speak Spanish. Providers who have inpatient backgrounds are...

  • Physician Assistant

    1 month ago

    Tampa, United States CompHealth Full time

    There is an exciting opportunity on the west cost of Florida for an outpatient Orthopedic Physician Assistant. The role is full-time/permanent and comes with a competitive compensation comprehensive benefits package. Candidates must have experience in Orthopedics or PMR, and they must be able to speak Spanish. Providers who have inpatient backgrounds are...