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Analyst, Merchant Solutions

2 months ago


San Francisco, United States Signifyd Full time

Signifyd helps businesses of all sizes minimize their fraud exposure and grow their sales. Signifyd improves the e-commerce shopping experience for everyone by reducing the number of false positive declines of good buyers and by making fraud less profitable for criminals.

The Data Science organization at Signifyd is responsible for building, maintaining, and monitoring production ML models and risk management tools that are the core of Signifyd's product. The Merchant Solutions team within Data Science maintains a balance between custom and scalable solutions for Signifyd’s customers. As an Analyst, you will be part of the Merchant Solutions team within the Data Science organization, helping to ensure solutions are achieving their desired results.

In terms of culture, we value collaboration and team ownership -- no one should feel they're solving a hard problem alone. Working across job functions, team boundaries, and hierarchies is not only encouraged, but is required to be successful at Signifyd. We’re all in the same boat, and value team members that both seek to influence the direction of travel, and actively contribute to helping Signifyd improve the e-commerce shopping experience.

A typical day:

Use a combination of data engineering, science, and analytics based skills to build business insights regarding merchant performance at Signifyd.

Utilize a combination of in house developed tooling and adhoc analyses to identify opportunities and evaluate merchant performance.

Developing dashboards, conducting analysis in notebooks, querying relational databases, and investigating fraud patterns to help manage merchant performance.

Collaborate with data scientists to understand the reasoning behind model decisions, root causing incorrect decisions, and developing ideas to improve model decisions.

Past experience you'll need:

A degree in a STEM related field, or equivalent work experience

2+ years of post-undergrad work experience

Strong verbal and written communication skills

Expert SQL knowledge and practical Python experience for data analysis

Experience building dashboards with software such as Looker, Tableau, etc.

Translating ambiguous problem statements into actionable analyses

Influencing peers through storytelling with data

Bonus points if you have:

Previous work in fraud, payments, or e-commerce

Data analysis in a distributed environment

Familiarity with the Linux command line and version control

Check out how

Data Science is powering the new era of Ecommerce

Check out our Director of Data Science featured in

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#LI-Remote

Benefits in our US offices:

Discretionary Time Off Policy (Unlimited)

401K Match

Stock Options

Annual Performance Bonus or Commissions

Paid Parental Leave (12 weeks)

On-Demand Therapy for all employees & their dependents

Dedicated learning budget through Learnerbly

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Short Term and Long Term Disability Insurance

Life Insurance

Company Social Events

Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

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