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Licensed Insurance Customer Service Representative
2 months ago
About Us:
Archer Insurance Agency is a dynamic and rapidly growing insurance agency dedicated to providing top-notch insurance solutions to our clients. We pride ourselves on our commitment to exceptional customer service and our comprehensive range of insurance products. We are looking for a motivated and customer-focused individual to join our team as a Customer Service Representative (CSR).
Job Description:
As a CSR, you will be a key point of contact for our clients, providing them with excellent service and support. Your primary responsibilities will include managing client inquiries, processing insurance applications, and promoting our range of insurance products to meet client needs. This role requires a proactive attitude, strong communication skills, and a commitment to client satisfaction.
Key Responsibilities:
Provide outstanding customer service.
Respond to client inquiries and provide solutions tailored to their insurance needs.
Identify opportunities for cross-selling and upselling additional insurance products.
Qualifications:
Valid California P & C insurance license.
Minimum of 2 years of experience.
Strong customer service skills.
Excellent verbal and written communication skills.
Farmers Insurance experience is a plus.
Detail-oriented with strong organizational and multitasking abilities.
What We Offer:
Competitive salary with commission and performance-based incentives.
Matching 401k.
Flexible Schedule.
Paid time off and holidays.
Ongoing professional development and training opportunities.
Supportive and collaborative work environment.
