CRM Manager
3 weeks ago
Job Description POSITION OVERVIEW The CRM Manager will support the business to enhance and optimize relationship between Guerlain and its customers in the US. CRM Manager will be tasked with analyzing, managing, and growing Guerlain’s customer experience both for our owned ecommerce, as well as support retail team with wholesale customers. CRM RESPONSIBILITIES Develop GUERLAIN CRM strategy and annual action plan to support business needs with clear goal and measurements Define consumer journeys based on segmentations and client behaviors to enhance creative and relevance of CRM Shape both online and offline campaigns in line with key markets Ensure regular upload of marketing campaigns into the CRM system Identify, explore and manage partnerships/opportunities to expand customer database to acquire new high-profile clientele. In charge of project management for CRM systems setup and new loyalty programs setup. CUSTOMER COMMUNICATION CHANNELS Manage email Marketing strategy (tactical and trigger) Develop SMS marketing for Guerlain and other new forms of database communication Grow Guerlain’s database in partnership with media agency and ecommerce team DATA ANALYSIS & REPORTING Work on ad hoc reports of customer profiles and shopping patterns Analyze customer journey to increase experience, and sales DATABASE & LOYALTY Drive GUERLAIN data cleansing, usage, capture and enrichment Ensure always-on proper data accuracy and integrity Act as a gatekeeper of data privacy and ensure all staff follows the data privacy guideline and customer information is well protected Kick-off GUERLAIN new loyalty program dedicated to Boutiques and define program initiatives Coordinate and align on logistics, purchasing and distribution of gifting procedure. OMNI-CHANNEL RESPONSIBILITIES Point of contact for broader team for omni-channel clienteling Lead adoption and growth of BeeGuerlain Clienteling app in owned boutiques Consolidate wholesale partner data to better unify customer experience CUSTOMER SERVICE Collaborate with Ecommerce Team on optimizing CSC experience and relationship Work with central team to optimize journey and customer experience through our hotline
-
CRM Intern
2 weeks ago
Brooklyn, United States Christian Dior Perfumes Full timeJob Description The CRM team seeking a motivated CRM Intern to join our dynamic team, supporting the CRM Masterclass program with logistics, documentation, and ad-hoc reporting. This role will primarily support the day-to-day responsibilities of the CRM DTC Manager. This internship offers a unique opportunity to gain practical experience in managing...
-
CRM Manager, North America
2 weeks ago
Brooklyn, United States LVMH Fragrance Brands Full timeJob Description The CRM will support the North American business by enhancing and optimizing the relationship between Givenchy Beauty and its customers. This role will focus on analyzing, managing, and growing Givenchy Beauty’s customer experience for our owned ecommerce, but also supporting the overall client journey for North America. CRM Strategy &...
-
CRM Manager
1 week ago
Brooklyn, United States Christian Dior Perfumes Full timeJob Description Position Overview: Based on the Business Data activation Marketing Plan for North America, this role will manage the delivery of the OmniChannel campaigns (Emails, Mobile, Push, Clienteling) to animate the consumer database including all points of contact: Ecommerce, Boutiques, Booking services, Loyalty, Events. Key Responsibilities...
-
Client Growth Manager
2 days ago
Brooklyn, United States Highbrid Media Full time**Location**:Brooklyn, NY / Virtual **Type**:Full-Time **Salary**: Starting at $40,000 **Benefits**: Amazon Prime, Netflix **Responsibilities**: - _Work_ with our awesome customers to streamline and document processes, designed to scale growth. - Perform competitive research and help position our clients to win more - Manage technical aspects of key...
-
Account Manager
3 days ago
Brooklyn, United States Dealmed Medical Supplies Full timeDealmed is the fastest-growing medical supply manufacturer and distributor in the US. As we expand our reach into new markets, we are looking for additional talent to complement our growing team of professionals.We are hiring a motivated and enthusiastic Account Manager to grow market share throughout our Metro NYC and National markets....
-
Wholesale Sales Manager
1 week ago
Brooklyn, United States Huntress Talent Full timeWholesale Sales Manager - Fashion Optical The ideal candidate will provide coaching and leadership to those on the sales team. This role will motivate and guide the team towards reaching all sales goals. He/she will assign territories, report to senior Sales leadership on achievements, and mentor the junior sales team members. This person will also display...
-
Iso Relations Manager Brooklyn
3 days ago
Brooklyn, United States Mint Funding Full timeLocation: Brooklyn Office - Company: Mint Funding - About Mint Funding: - Mint Funding is a leading provider of financial solutions, specializing in merchant cash advances. We offer tailored funding options to businesses of all sizes, empowering them to achieve their goals and fuel growth. With a commitment to innovation and customer satisfaction, we are...
-
Account Manager
1 week ago
Brooklyn, United States Dealmed Medical Supplies Full timeDealmed is the fastest-growing medical supply manufacturer and distributor in the US. As we expand our reach into new markets, we are looking for additional talent to complement our growing team of professionals. We are hiring a motivated and enthusiastic Account Manager to grow market share throughout our Metro NYC and National markets....
-
Human Resources Field Manager
6 days ago
Brooklyn, United States Anchor Health Home Care Full time_At Anchor Health Home Care, we deeply appreciate the privilege of being welcomed into the family circle to provide care for our neighbors' beloved family members._ Our dedicated corporate office team at Anchor Health Home Care serves as the central hub for communication among clinicians, patients, and families within our community. We firmly believe that in...
-
Account Manager
21 hours ago
Brooklyn, United States Clean Harbors Full timeClean Harbors is looking to hire a self-motivated Account Manager that will hunt new business while maintaining current accounts. The individual is responsible for initiating sales in the region with a focus on new accounts, driving leads, and growing underpenetrated accounts. While working in conjunction various departments, the manager will product insight...
-
Digital Fundraising Manager
1 week ago
Brooklyn, United States Rainforest Foundation US Full timeTITLE: Digital Fundraising Manager LOCATION: Brooklyn office/ Hybrid / US-based Remote WORK SCHEDULE: Full time EMPLOYMENT/JOB TYPE: Regular, Exempt employee START DATE: May 15, 2024 DEPARTMENT: Fundraising SUPERVISOR: Director of Development DIRECT REPORTS: N/A About Rainforest Foundation US For over 30 years, Rainforest Foundation US (RFUS) has worked to...
-
In House Sales Representative
7 days ago
Brooklyn, United States DRNS CORP Full time**Benefits**: - Base Salary in addition to commissions. - Paid Time Off - Career Growth Opportunities **Responsibilities**: - Promotional Product Expertise: - Understand and recommend effective promotional items, including apparel, to meet clients' marketing objectives. - Client Relationship Management: - Cultivate strong client relationships by...
-
Account Executive
1 week ago
Brooklyn, United States Looking Glass Factory Full timeAbout Us Hi! We’re Looking Glass. Our team is building the first great hologram company of the 21st century, charting a course out of flatland for all. Our spatial displays lets users view immersive, lifelike 3D media without the need for clunky headsets. Our holographic displays are designed to be collaborative and group viewable, transforming the way we...
-
Program Manager, Climate Initiatives
5 days ago
Brooklyn, United States Pratt Institute Full time**Program Manager, Climate Initiatives (71101)** **Location**: Brooklyn, NY **Description**: Pratt Center for Community Development is hiring for a full-time program manager to lead the day-to-day implementation of EnergyFit, a home repair and equitable decarbonization demonstration project. Pratt Center partners with local affordable housing organizations...
-
Manager, Membership and Direct Marketing
1 week ago
Brooklyn, United States Brooklyn Museum Full timePosition: Manager, Membership and Direct Marketing Location: Brooklyn, NY Job Id: 143 # of Openings: 1 Manager, Membership and Direct Marketing Museum overview The Brooklyn Museum is a world-renowned cultural institution dedicated to...
-
Account Manager
3 weeks ago
Brooklyn, New York, United States Dealmed Medical Supplies Full timeDealmed is the fastest-growing medical supply manufacturer and distributor in the US. As we expand our reach into new markets, we are looking for additional talent to complement our growing team of professionals. We are hiring a motivated and enthusiastic Account Manager to grow market share throughout our Metro NYC and National markets. ...
-
Recruiter for Students
6 days ago
Brooklyn, United States Touro University New York Full timeOverview: The Recruiter for Students is responsible for prospective student recruitment for Touro University’s Undergraduate Nursing and Graduate Speech Pathology programs within the School of Health Sciences, aiming to grow the qualified applicant pool and actively seeking out and attending high school and undergraduate open house career events (primarily...
-
Brooklyn Center, United States Allied National Inc Full timeAllied National Services has an immediate need for a Customer Service Account Manager with facility maintenance focus/knowledge at our corporate office. We are looking for reliable, up-beat, assertive candidates who likes to take on significant responsibility for customer satisfaction. This position coordinates vendor services via the phone and responds to...
-
Brooklyn Center, United States Allied National Inc Full timeAllied National Services has an immediate need for a Customer Service Account Manager with facility maintenance focus/knowledge at our corporate office. We are looking for reliable, up-beat, assertive candidates who likes to take on significant responsibility for customer satisfaction. This position coordinates vendor services via the phone and responds to...
-
Marketing Specialist
3 weeks ago
Brooklyn, United States PBS Facility Services Full timeLocation: Brooklyn, NY About PBS Facility Service: PBS Facility Service is a leading provider in facility management, offering a range of services that encompass building maintenance, porter services, superintendent and handyman services. We are committed to delivering excellence and efficiency, ensuring our clients can focus on their core business...