CRM Intern

2 weeks ago


Brooklyn, United States Christian Dior Perfumes Full time

Job Description The CRM team seeking a motivated CRM Intern to join our dynamic team, supporting the CRM Masterclass program with logistics, documentation, and ad-hoc reporting. This role will primarily support the day-to-day responsibilities of the CRM DTC Manager. This internship offers a unique opportunity to gain practical experience in managing customer relationships and contribute to the success of our business. Key Responsibilities include: Work closely with the CRM Manager in day-to-day activities and assist in maintaining accurate and up-to-date records. Support filming activations for the CRM Masterclass program. Assist in the creation and execution of Masterclass content and filming logistics. Collaborate with cross-functional teams to maintain Masterclass filming and go-live schedule; gather and analyze customer information for strategic decision-making. Help identify opportunities to enhance the overall customer experience through CRM initiatives. Provide administrative support for CRM tools and platforms. Contribute to the documentation for CRM Masterclass processes/reports.


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