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Outside Sales Account Representative

3 months ago

Greensboro, United States Toyota Tsusho America Full time

We firmly believe that our employees drive the success of the company With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team

Are you experienced, flexible and self-motivated? Are you skilled and energized by collaboration and continuous improvement? Do you enjoy a challenging and vibrant work environment?

If this sounds like you, you may be The Right One Please continue on to learn more about this opportunity. Don't forget to take a look at our comprehensive benefits

SUMMARY
Processes customers inquiries and orders and expedites with delivery of products and/or services. Contacts other company units regarding design delivery or service matters. Develops sales contacts and performs limited sales functions. Under supervision performs work that is varied and may be somewhat difficult in nature but involves limited responsibility for final decision, some evaluation, originality or ingenuity required, knows and applies fundamental concepts and procedures, may check work of support or earlier levels of sales or trading workers. Customers are typically domestic.

ESSENTIAL DUTIES/RESPONSIBILITIES

DUTIES & RESPONSIBILITIES

  • Plans, controls, and manages sales activities to attain maximum sales volume and develop maximum potential volume from specified customers for the organization's products and /or services
  • Act as liaison between customer and TAI; On time and accurate preparation of quotes for new items (or major changes); Lead negotiations and communicate cost and timing to customer for projects; Issues price change notices in a timely manner; Prepare and give customer presentations
  • Weekly customer visit activity should be 50% of OSR's time; Time should be spent at plant meeting with end users and prospecting for new business with pre-call planning and post call follow up to ensure effective use of OSR's time and maximize TAI opportunities; Vendor introductions at TAI offices, training, or other Management assigned tasks should be the only exception to weekly visit activity; Balance of time should be spent in office working on customer requests and other duties as assigned
  • OSR's will deliver all TOK orders
  • OSR's will solicit and maintain favorable contacts with customers
  • OSR's will keep company-provided cell phones turned on to receive and respond to customer downtime calls after hours (24/7 access); If OSR must report to office after hours they will be compensated according to policy set forth in Employee Handbook; In the event of an emergency or natural disaster, our Business Continuity Plan (BCP) requires 24/7 access to understand and effectively communicate the recovery of our daily operations
  • OSR's to update weekly report by EOB every Thursday
  • Collaborates with a wide variety of functional areas such as engineering, program management, quality, manufacturing, and purchasing to develop and provide product definitions responsive to customer needs and market opportunities; May be required to perform program management duties on an as needed basis within the Sales Department depending on the significance of the issue/request
  • Summarize and propose recommendations to Management concerning new business opportunities and strategies on how to exit/outsource business yielding a negative impact; Coordinate launch activities/timing (minor/major changes) with customer and internal teams at TAI; Develops a method for follow up to ensure project timing is maintained
  • Researches and resolves customer problems, recommending modifications to the product line(s) in an effort to expand sales; Handle customer problems related to pricing, engineering changes, shipping, etc.; Resolves any discrepancies to original contracts and/or agreements
  • Prepares periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion (weekly reports and other reports as assigned)
  • Monitors sales results and implements appropriate countermeasures to achieve the sales plan
  • Will gather and provide data for the department's sales forecast and business plan
  • Manages mature products through phase-out; Works with customers to achieve zero obsolete inventory at the end of serviceable life
  • Other duties and special projects as assigned.
QUALIFICATIONS
  • Bachelor's Degree, preferred majors in Business Management or Supply Chain Management
  • Preferred 3 - 6 years of experience in a similar position.
  • MRO and/or industrial sales experience is highly desirable
  • Experience with Japanese customers is preferred but not required
  • Technical sales experience or a strong technical aptitude is required
  • Must be proficient with Microsoft Office products (specifically Excel and PowerPoint)
  • Must be quality and outcome-driven/oriented; Excellent time management, organizational, and strong communication skills are required; Must be able to effectively multi-task; Capable of defining and closing opportunities.
  • Experience in supply chain management and familiarity with coordinating activities with warehouses and logistics service providers.
  • Provide a high level of customer service.
  • Ability to work independently and within a team setting in a fast-paced environment.
  • Clear thinking with a continuous improvement mindset.
BENEFITS
  • Competitive Salary with Bonus Opportunities
  • Paid Time Off
  • Comprehensive Medical, Dental and Vision Benefits (Low Premiums)
  • Flexible Spending and Health Savings Accounts
  • Disability and Life Insurance
  • 401(k) with Company Contribution
  • Educational Tuition Reimbursement


Our company is proud to be an equal opportunity employer It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment.

We seek to employ individuals qualified for a position by virtue of job-related educational standards, training, experience, and personal qualifications.