Current jobs related to Specialist Customer Success Partner - Burlington - SAP SE

  • Client Success Specialist

    2 weeks ago

    Burlington, Massachusetts, United States Nedap Full time

    Nedap, iD Cloud Platform, North AmericaPosition: Client Success SpecialistYour Opportunity:As the Client Success Specialist, you will play a pivotal role in enhancing product utilization, customer retention, and overall growth by delivering significant business value and fostering strong relationships with some of the most renowned retailers globally. This...

  • Customer Success Specialist

    2 weeks ago

    Burlington, Vermont, United States Ready Education, Inc. Full time

    Client Success Manager at Ready EducationReady Education is a premier mobile engagement platform aimed at improving student outcomes in higher education worldwide. Our cutting-edge solutions connect students with their peers and educators, streamline course and financial management, and assist over 700 institutions in cultivating vibrant campus communities....

  • Customer Success Manager

    2 months ago

    Burlington, United States SimilarWeb Full time

    Similarweb is the leading digital intelligence platform used by over 3,500 global customers. Our wide range of solutions are used by companies like Google, eBay, and Adidas. We help our customers succeed in today’s digital world by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more. In 2021, we went public on...

  • Customer Success Manager

    1 month ago

    Burlington, United States SimilarWeb Full time

    At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went...

  • Customer Success Manager

    2 months ago

    Burlington, United States SimilarWeb Full time

    At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public...

  • Senior Azure Partner Success Manager

    2 months ago

    Burlington, United States opentext Full time

      OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future...

  • Customer Success Manager, Enterprise

    3 months ago

    Burlington, United States SimilarWeb Full time

    At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went...

  • Customer Success Manager

    3 months ago

    Burlington, United States Veracode Full time

    Veracode is seeking a talented, results-oriented, energetic, and highly-motivated individual to join our Customer Success Team. The Customer Success Manager (CSM) is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and...

  • Head of Customer Success for the Americas Region

    2 weeks ago

    Burlington, Massachusetts, United States SimilarWeb Full time

    At Similarweb, we are transforming the way organizations engage with the digital landscape by providing insights into their online activities.Our distinctive data and solutions empower over 4,300 clients worldwide, including leading companies like Google, eBay, and Adidas, to make pivotal decisions that enhance their digital strategies.We are seeking a Vice...

  • Customer Success Manager, Mid-Market

    2 months ago

    Burlington, United States SimilarWeb Full time

    We are looking for a Customer Success Manager to join our Client Services Team . This role will report to our Senior Team Manager, Customer Success. The CSM's ability to create relationships with the clients, and help them extract real business value, using Similarweb’s platform, is essential to keeping clients engaged with Similarweb for years. Why is...

  • Customer Success Strategist

    1 week ago

    Burlington, Vermont, United States Ready Education, Inc. Full time

    Client Success Manager at Ready EducationReady Education is a premier mobile platform focused on student engagement, dedicated to improving student outcomes in higher education across the globe. Our cutting-edge solutions facilitate connections among students, faculty, and streamline academic and financial processes, supporting over 700 institutions in...

  • VP, Customer Success, Americas

    1 month ago

    Burlington, United States SimilarWeb Full time

    At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public...

  • Customer Support Specialist

    5 days ago

    Burlington, Kansas, United States Pilot Freight Service Full time

    Customer Support SpecialistJob Category: Stations-Central Requisition Number: CUSTO004563Job OverviewPilot Freight Services is seeking a dedicated Customer Support Specialist for our operations. This role is crucial in ensuring our clients receive top-notch service.Position Summary:The Customer Support Specialist is tasked with managing incoming...

  • Customer Experience Specialist

    2 months ago

    Burlington, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Occasional Seasonal Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous...

  • Customer Experience Specialist

    3 months ago

    Burlington, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Success Strategist

    6 days ago

    Burlington, Vermont, United States Ready Education, Inc. Full time

    Client Success Manager at Ready EducationReady Education is a premier mobile platform focused on enhancing student engagement and success in higher education across the globe. Our cutting-edge solutions facilitate connections among students, faculty, and streamline academic and financial processes, supporting over 700 institutions in fostering vibrant campus...

  • Client Success Manager

    2 weeks ago

    Burlington, Vermont, United States Highwire Full time

    Become a Key Player at Highwire as a Client Success ManagerHighwire stands at the forefront of innovation for contractors and capital project stakeholders, driving significant advancements in the sector. We are on the lookout for exceptional talent to enhance our team during this pivotal growth period.We are currently in search of a seasoned professional to...

  • Admissions Success Specialist

    6 days ago

    Burlington, Vermont, United States InsideHigherEd Full time

    Job Title:Enrollment/Student Success CoachDiversity Commitment:Our institution values diversity and encourages candidates to share how their experiences and perspectives will enhance our community.Position Overview:The Enrollment Coach plays a crucial role within the recruitment team, assisting prospective students throughout the enrollment journey, from...

  • Store Customer Service Specialist

    2 weeks ago

    Burlington, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Customer Engagement Specialist

    2 weeks ago

    Burlington, Vermont, United States ETS Full time

    Comprehensive Training and Attractive Commission StructureOur organization is expanding in exciting new directions, and we invite you to become a part of our vibrant team as a seasonal Customer Engagement Specialist. With a strong foundation built on integrity, respect, and creativity, our company is at the forefront of the home improvement tools sector....

Specialist Customer Success Partner

1 month ago

Burlington, United States SAP SE Full time

Specialist Customer Success Partner (S-CSP)

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Specialist Customer Success Partners (S-CSPs) have overall responsibility for the daily management of assigned cloud customer accounts. This includes account management strategies, developing and managing engagement and expansion plans, and delivery of Customer Success services to ensure product consumption and product usage growth. The focus of this position is two-fold: to maximize the value for customers of their investments in SAP SPM cloud products and promote revenue growth and protection. The S-CSP SPM role is a specialist role within the Sales Performance Management (SPM) domain. Its responsibility is to be the primary point of contact for our customers’ stakeholders, including Sales Operations, Finance and IT organizations and stakeholders from multiple levels within our customers’ organizations (from administrators and practitioners to the C-Suite). The S-CSP SPM role requires knowledge that spans from SaaS to incentive management practices. Key Responsibilities: Working proactively with customers to develop their roadmap to improve consumption and maximize the value of the customer’s subscriptions. Complete Relationship Assessments, Outcome Success Plans, initiate tracking, and maintain associated tasks for each account in the portfolio. Providing leading practice advice and guidance to customers for operating their SAP SPM cloud solutions and related governance. Understanding customer’s business models, priorities, objectives, and goals to identify potential operational and commercial risks, retain current revenue footprint and look for expansion opportunities. Developing and executing a proactive “customer first” renewal and expansion plan in conjunction with other internal SAP account team members. Utilizing commercial and business acumen for commercial queries and to ensure licensing compliance, renewal forecast, and optimized contractual opportunities. Understanding and leveraging Customer Success services and tools to drive maximum value to customers. Basic Qualifications: 5+ years of experience managing complex customer engagements or other customer-facing experience. A self-starter, with energy, drive, the ability to manage multiple priorities and work independently and problem-solve. Strong oral and written communication skills with the ability to credibly present and communicate recommendations to senior management in organizations. Experience in SAP Sales Performance Management solutions, sales operations, incentive management, IT, Healthcare and Financial Services is not required but highly valued. Experience developing account management plans and with contract negotiations is not required but highly valued. Proficiency in Microsoft Office: Excel, PowerPoint, Word, and Outlook. Bachelor’s degree or equivalent. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.

#J-18808-Ljbffr