Current jobs related to Front Desk Supervisor - San Diego - HEI Hospitality LLC

  • Front Desk Supervisor

    1 month ago

    San Diego, California, United States JC Resorts Full time

    Front Desk Supervisor Job DescriptionJob Summary:The Front Desk Supervisor is responsible for overseeing the front desk operations, ensuring efficient and professional handling of guest arrivals and departures. This role requires strong communication and leadership skills to train and support front desk staff.Key Responsibilities:Assist management in...

  • Front Desk Supervisor

    1 month ago

    San Diego, California, United States Carte Hotel San Diego Downtown, Curio Collection by Hilton Full time

    Job Title: Front Desk SupervisorJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Carte Hotel San Diego Downtown, Curio Collection by Hilton. As a Front Desk Supervisor, you will be responsible for supervising front desk operations, ensuring exceptional guest service, and maintaining high standards of...

  • Front Desk Supervisor

    1 month ago

    San Diego, California, United States free-classifieds-usa Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at The Westin San Diego Gaslamp Quarter. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a...

  • Front Desk Supervisor

    3 weeks ago

    San Diego, California, United States Lodging Dynamics Full time

    Life as a Front Desk Manager:As a Front Desk Manager at Lodging Dynamics, you will be responsible for defining and implementing front desk objectives and procedures. This includes hiring and training staff, managing shift schedules, and supervising staff and all front desk activities, including bookings, appointments, phone calls, and emails.You will also be...

  • Front Desk Supervisor

    4 months ago

    San Diego, United States Huntington Hotel Full time

    **Job Title: Front Desk Supervisor** **Overall Responsibilities** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the...

  • Front Desk Supervisor

    1 week ago

    San Diego, California, United States Residence Inn San Diego Poway Full time

    Front Desk Supervisor OpportunityAt Residence Inn San Diego Poway, we're driven by an innovative spirit and a passion for delivering exceptional guest experiences. As a Front Desk Supervisor, you'll be the first point of contact for our guests, setting the tone for their stay. Your ability to connect with others and lead by example will be crucial in...

  • Front Desk Supervisor

    1 month ago

    San Diego, California, United States Hotel Resource Full time

    Job Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hotel Resource. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Provide top-notch customer service to guests,...

  • Front Desk Supervisor

    1 month ago

    San Diego, California, United States Residence Inn San Diego Poway Full time

    Front Desk Supervisor OpportunityWe are seeking a highly skilled and customer-focused Front Desk Supervisor to join our team at Residence Inn San Diego Poway. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and leading by example to drive team...

  • Front Desk Supervisor

    2 weeks ago

    San Diego, California, United States Carte Hotel San Diego Downtown, Curio Collection by Hilton Full time

    Job Title: Front Desk SupervisorAt Carte Hotel San Diego Downtown, Curio Collection by Hilton, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring exceptional guest service and ensuring that our hotel's high standards are met.Key...

  • Front Desk Supervisor

    5 months ago

    San Diego, United States Residence Inn San Diego Poway Full time

    InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...

  • Front Desk Supervisor

    4 weeks ago

    San Antonio, Texas, United States Omni Hotels Full time

    Job Title: Front Desk SupervisorOmni Hotels & Resorts is seeking a highly motivated and customer-focused Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and leading a team of front desk associates.Key...

  • Front Desk Supervisor

    2 weeks ago

    San Bernardino, California, United States DKN HOTEL GROUP Full time

    Job Title: Front Desk SupervisorJoin DKN Hotel Group as a Front Desk Supervisor and take on a challenging role that requires excellent communication and leadership skills. As a key member of our front office team, you will be responsible for providing exceptional guest service, supervising front desk staff, and ensuring seamless hotel operations.Key...

  • Front Desk Supervisor

    2 weeks ago

    San Antonio, Texas, United States Omni Hotels Full time

    Job Title: Front Desk SupervisorAt Omni Hotels & Resorts, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and maintaining the highest standards of quality and efficiency.Key...

  • Front Desk Supervisor

    4 weeks ago

    San Francisco, California, United States Spire Hospitality Full time

    Job Title: Front Desk SupervisorJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Spire Hospitality. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of professionalism...

  • Front Desk Supervisor

    2 days ago

    San Antonio, Texas, United States Omni Hotels Full time

    Job Title: Front Desk SupervisorJob Summary: We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Omni Hotels & Resorts. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and maintaining the highest standards of quality and...

  • Front Desk Supervisor

    4 weeks ago

    South San Francisco, United States Hilton Hotels & Resorts Full time

    As a Front Desk Supervisor, you report to the Director of Operations and your main roles and responsibilities are essentially specific to the following: Oversee and manage the front desk operations by completing a checklist of important daily tasks, Front Desk, Supervisor, Operations, Hospitality, Office Manager, Director

  • Front Desk Supervisor

    2 weeks ago

    San Antonio, Texas, United States Omni Hotels Full time

    Job Title: Front Desk SupervisorAt Omni Hotels & Resorts, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and maintaining the highest standards of quality and...

  • Front Desk Supervisor

    3 weeks ago

    San Jose, California, United States Valencia Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Valencia Hotel Group. As a Front Desk Supervisor, you will be responsible for managing the front office operations, leading the team, and providing exceptional service to our guests.Key ResponsibilitiesManage front office operations, including...

  • Front Desk Supervisor

    3 days ago

    San Diego, California, United States Residence Inn San Diego Poway Full time

    Role OverviewAs a Front Desk Supervisor at Residence Inn San Diego Poway, you will be the first point of contact for our guests, setting the tone for their stay. This role requires a strong customer service focus, with the ability to lead by example and motivate the front desk team to deliver exceptional service.Key ResponsibilitiesAssist with training,...

  • Front Desk Supervisor

    2 weeks ago

    San Antonio, Texas, United States Omni Hotels Full time

    Job Title: Front Desk SupervisorMokara Hotel & Spa is a luxurious retreat on San Antonio's world-famous Riverwalk, offering a unique blend of relaxation and excitement. As a Front Desk Supervisor, you will be part of a dynamic and attentive staff, dedicated to making guest stays memorable.Job Summary:The Front Desk Supervisor is responsible for ensuring the...

Front Desk Supervisor

3 months ago

San Diego, United States HEI Hospitality LLC Full time

About Us An all-suite hotel located in the heart of downtown San Diego, Embassy Suites by Hilton San Diego Bay - Downtown is the ideal location to work in the area. Located across from the Headquarters at Seaport Village, our all-suite hotel is just blocks from the San Diego Convention Center and the historic Gaslamp Quarter. Join our team of diverse individuals working together to create memories for our guests. We offer discounts to public transportation, free lunch, discounted parking and a fun environment with a work/life balance for all of our associates. HEI Hotels and Resorts is dedicated to building a diverse and inclusive workplace. We encourage applicants who may not meet every single qualification in the job description to still apply, as you may be the perfect candidate for this or for other roles within our organization. We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. Responsibilities Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observe performance and encourage improvement. Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions. Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand-specific marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler’s checks and other forms of payment. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear voice. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situations. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications High school diploma required, college degree preferred. One year experience in customer service in hospitality or similar industry. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations with or without reasonable accommodation. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness. For your physical and mental wellness, we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. #J-18808-Ljbffr