Current jobs related to Front Desk Agent - Shawnee - Holiday Inn Express Shawnee
-
Front Desk Agent
5 months ago
Shawnee, United States Rhwhotels Full time**RHW Hotels** **Front Desk Agent** **Shawnee, KS - Full Time** The purpose of the Front Desk Agent is to provide the utmost in service to hotel guests and staff while accommodating their needs/requests yet also balancing the interest of the hotel. The Front Desk Agent will maintain the hotel standards set forth by Marriott by coordinating with other...
-
Front Office Coordinator
1 week ago
Shawnee, Oklahoma, United States Xpress Wellness Urgent Care Full timeXpress Wellness Urgent Care is seeking a dedicated Front Office Coordinator to enhance our patient experience. In this role, you will be the first point of contact for patients, ensuring they receive exceptional service and care. Your responsibilities will encompass welcoming and registering patients, overseeing patient flow, scheduling appointments, and...
-
Front Desk Supervisor
3 months ago
Shawnee, United States PetSuites Full timeCompany Overview: Our Pet Resort is part of a larger company called National Veterinary Associates ("NVA") that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be...
-
Group Customer Service Op. Lead
3 months ago
Shawnee, United States eDreams Odigeo SA Full time**Group Customer Service Op. Lead** **Job Description** Posted 3 days ago **eDreams ODIGEO** (www.edreamsodigeo.com) is one of the worlds largest online travel companies and one of the largest European e-commerce businesses. eDreams ODIGEO and each of its five leading brands Opodo, eDreams, Go Voyages, Travellink and Liligo have been instrumental in ushering...
-
Front Desk Coordinator
3 months ago
Shawnee, United States The Joint Chiropractic Full timeJob DescriptionJob DescriptionAre you looking for a company you can grow your career with and advance in?Are you goal oriented, self-motivated & proactive by nature?Do you have a passion for health and wellness and love sales?If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint...
-
Sales Representative
1 month ago
Shawnee, United States The WRS Group - Symmetry Financial Full timeJob DescriptionJob DescriptionWe are actively hiring highly motivated sales professionals and those looking to start their sales career. We are a financial services agency partnered with Symmetry Financial Group serving clients nationwide in the areas of mortgage protection life insurance, whole life, term life, accidental coverage, retirement planning...
-
Sales Representative
4 weeks ago
Shawnee, United States The WRS Group - Symmetry Financial Full timeJob DescriptionJob DescriptionWe are actively hiring highly motivated sales professionals and those looking to start their sales career. We are a financial services agency partnered with Symmetry Financial Group serving clients nationwide in the areas of mortgage protection life insurance, whole life, term life, accidental coverage, retirement planning...
-
Sales Representative
1 week ago
Shawnee, United States The WRS Group - Symmetry Financial Full timeJob DescriptionJob DescriptionWe are actively hiring highly motivated sales professionals and those looking to start their sales career. We are a financial services agency partnered with Symmetry Financial Group serving clients nationwide in the areas of mortgage protection life insurance, whole life, term life, accidental coverage, retirement planning...
-
Information Support Analyst
1 month ago
Shawnee, United States State of Kansas Full timeEmployment Benefits : Comprehensive medical, mental, dental, vision, and additional coverage Sick & Vacation leave Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave Paid State Holidays Fitness Centers in select locations Employee discounts with the Retirement and deferred compensation programs Visit the...
-
Facility Maintenance Attendant
1 week ago
Shawnee, Oklahoma, United States Citizen Potawatomi Nation Full timeJob Type: Full-timePAY RATE:$18.00 per hourBENEFITS FOR FULL-TIME EMPLOYEES:Alongside your hourly wage, you will receive comprehensive Medical, Dental, and Vision Insurance. The biweekly deduction from employee paychecks is $40.00 for Employee Only, $95.00 for Employee plus Children, $120.00 for Employee plus Spouse, and $140.00 for Employee plus...
-
Customer Rep Specialist
1 month ago
Shawnee, United States State of Kansas Full timeEmployment Benefits : Comprehensive medical, mental, dental, vision, and additional coverage Sick & Vacation leave Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave Paid State Holidays (designated by the Governor annually) Employee discounts with the Retirement and deferred compensation programs Position...
-
Night Auditor
3 months ago
Shawnee, United States Holiday Inn Express Shawnee Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Part Time Hospitality Representative
13 hours ago
Shawnee, Kansas, United States Shawnee Hills Senior Living Full timeAbout the Role:We are seeking a highly skilled and friendly Concierge to join our team at Shawnee Hills Senior Living. As a Concierge, you will be the first point of contact for our residents and their families, providing exceptional customer service and ensuring a warm and welcoming experience.Key Responsibilities:Greeting and Directing Visitors: Greet and...
-
Customer Serv Rep
1 week ago
Shawnee, United States City Of Shawnee Full timeIf you are looking for a job with flexible scheduling to accommodate school, kids, or full-time employment, LOOK NO FURTHER! The Customer Service Representative position is a flexible part-time position at the Shawnee Civic Centre. This is a hybrid position of event/room set up and customer service duties. The position is responsible for setting up high...
-
Customer Serv Rep
2 weeks ago
Shawnee, United States City Of Shawnee Full timeIf you are looking for a job with flexible scheduling to accommodate school, kids, or full-time employment, LOOK NO FURTHER! The Customer Service Representative position is a flexible part-time position at the Shawnee Civic Centre. This is a hybrid position of event/room set up and customer service duties. The position is responsible for setting up high...
-
Personal Trainer/Coach
3 months ago
Shawnee, United States Snap Fitness Full timeJob Description:HATE SALES QUOTAS? We’ve got this!We are seeking an energetic Personal Trainer to join our fast-growing team. The right candidate will have a passion for fitness, a desire to motivate others, and a fun upbeat attitude. Our sales team is ready to fill your calendar full of hungry and motivated clients! No more sales quotas so you can...
-
Personal Trainer/Coach
3 months ago
Shawnee, United States Snap Fitness Full timeJob DescriptionJob DescriptionJob Description:HATE SALES QUOTAS? Weve got this!We are seeking an energetic Personal Trainer to join our fast-growing team. The right candidate will have a passion for fitness, a desire to motivate others, and a fun upbeat attitude. Our sales team is ready to fill your calendar full of hungry and motivated clients! No more...
-
Customer Serv Rep
1 week ago
Shawnee, United States City Of Shawnee Full timeIf you are looking for a job with flexible scheduling to accommodate school, kids, or full-time employment, LOOK NO FURTHER! The Customer Service Representative position is a flexible part-time position at the Shawnee Civic Centre. This is a hybrid position of event/room set up and customer service duties. The position is responsible for setting up high...
-
Facility Maintenance Attendant
1 week ago
Shawnee, Oklahoma, United States Citizen Potawatomi Nation Full timeJob Type: Full-timePAY RATE:$18.00 per hourBENEFITS FOR FULL-TIME EMPLOYEES:Along with your salary, you will receive Medical, Dental, and Vision Insurance. The biweekly deduction from your paycheck is $40.00 for Employee Only, $95.00 for Employee plus Children, $120.00 for Employee plus Spouse, and $140.00 for Employee plus Family.POSITION OVERVIEW:...
-
Facility Maintenance Attendant
1 week ago
Shawnee, Oklahoma, United States Citizen Potawatomi Nation Full timeJob Type: Full-timePAY RATE:$18.00 per hourBENEFITS FOR FULL-TIME EMPLOYEES:Alongside your hourly wage, you will receive comprehensive Medical, Dental, and Vision Insurance. The biweekly deduction from your paycheck is $40.00 for Employee Only, $95.00 for Employee plus Children, $120.00 for Employee plus Spouse, and $140.00 for Employee plus Family.POSITION...
Front Desk Agent
2 months ago
Compensation Type:
Hourly
Highgate Hotels:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgates portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industrys most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location:Holiday Inn Express Shawnee
4909 N. Union Shawnee, OK 74804Overview:
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities:- Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
- Follow all cash handling and credit policies.
- Be aware of all rates, packages and special promotions as listed in the Red Book.
- Be familiar with all in-house groups.
- Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
- Be familiar with hospitality terminology.
- Have knowledge of emergency procedures and assist as needed.
- Handle check-ins and checkouts in a friendly, efficient and courteous manner.
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Be able to complete a bucket check, room rate verification report, and housekeeping report.
- Balance and prepare individual paperwork for closing of shift according to hotel standards.
- Maintain and market promotions and guest programs.
- Maintain a clean work area.
- Assist guests with safe deposit boxes.
- College course work in related field helpful.
- Experience in a hotel or a related field preferred.
- High School diploma or equivalent required.
- Computer experience required.
- Customer Services experience preferred.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.