Customer Service Representative

2 weeks ago


Kenosha, Wisconsin, United States Uline Full time
Customer Service Representative Opportunity

Uline is seeking a skilled Customer Service Representative to join our team. As an Overnight Customer Service Representative, you will be responsible for delivering exceptional customer experiences through order processing, customer inquiries, and product support.

Key Responsibilities:
  • Process customer orders and inquiries in a collaborative call center environment.
  • Communicate with customers via phone, email, and chat to resolve issues and provide product information.
  • Help customers navigate Uline's website and online ordering system.
  • Become a product expert and provide accurate information to customers.
Requirements:
  • High school diploma or equivalent.
  • Prior customer service experience is a plus, but we will provide training to ensure success.
Benefits:
  • Competitive hourly rate with opportunities for bonuses.
  • Complete medical, dental, and vision insurance coverage.
  • 401(k) with 6% employer match.
  • Paid holidays and generous paid time off.
About Uline:

Uline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials. We are committed to offering exceptional benefits and perks to our employees.



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