Service Advisor
3 days ago
Job Summary:
As a Service Advisor at Palmen Motors Kenosha Campus, you will play a vital role in ensuring our customers receive exceptional service and support. Your responsibilities will include managing and hiring technicians, interviewing and making new hires, distributing work between technicians, prioritizing required services, and providing concierge support for all owner inquiries.
Responsibilities:
- Ensure customers receive prompt, courteous, and effective service
- Serve as a liaison between technicians and customers
- Take ownership of customers' experience by carrying out additional assignments
- Manage and hire technicians and service advisors
- Interview and make new hires
- Distribute work between technicians
- Prioritize required services
- Ensure customers have a positive dealership experience
- Provide concierge support for all owner inquiries
Requirements:
- Technical automotive knowledge
- Demonstrated ability to manage others
- Organized and friendly personality
- Dealership experience preferred
At Palmen Motors Kenosha Campus, we value our employees and offer a range of benefits, including paid time off, flexible scheduling, creative and competitive pay plans, health insurance, wellness plans, and more. We are an equal opportunity employer committed to diversity and inclusion in the workplace.
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