Customer Service Assistant
2 months ago
Location: Santa Ana, CA
Salary: $3700 - $4800 per month
About Us
At Style Netbox, we believe every brand is a canvas waiting to be transformed into a masterpiece. We're more than a marketing agency-we're your creative partners on a journey to redefine your brand's potential. With a blend of artistry and strategic insight, we craft stories that captivate, designs that inspire, and strategies that push your business forward.
Position Overview
We are seeking a dedicated Customer Service Assistant to join our team and support our mission of delivering exceptional client experiences. In this role, you will interact with our clients to ensure their needs are met, manage inquiries, and work closely with our creative team to provide the best possible solutions.
Key Responsibilities
- Provide outstanding customer service to our clients via phone, email, and in person.
- Address client inquiries, resolve issues, and offer proactive support to enhance client satisfaction.
- Collaborate with internal teams to understand client requirements and help implement solutions.
- Assist in maintaining customer records and reporting feedback to help shape our service improvements.
- Prior experience in a customer service or client-facing role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and ability to multitask in a fast-paced environment.
- A positive, solution-oriented approach and attention to detail.
- Work in a dynamic, creative environment with passionate and driven professionals.
- Be a part of transformative brand journeys and gain exposure to a unique blend of marketing and artistry.
- Competitive monthly salary with room for growth and development within the company.
Join us, and let's redefine brand potential together
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