Customer Service Specialist

17 hours ago

Santa Ana, United States Volt Full time

Volt is hiring for Customer Service Specialist in Santa Ana, CA for a well-known aerospace company.

Job Title:  Customer Service Specialist

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Building, managing, and growing the relationships with all departments within our customers facility.
  • Be able explain the sales process and ensure everything runs seamlessly before/after purchase.
  • Customer can directly inquire with the Customer Success Specialist and work with them to resolve pressing issues with ease.
  • Schedule conference calls and Virtual meetings with customers to ensure they receive interpersonal training.
  • Proactively supports all of their orders from receipt of order through shipment.
  • Able to answer question from the customer with conciseness and transparency.
This is a full time opportunity.  5 days a week.  8+ hours per day 

The ideal candidate will have: 

  • Must have 2+ years with customer service background in manufacturing
  • Good customer service skills 
  • Must be able to multi-task, detail orientated and reliable
  • Must be able to read, write and speak English
Schedule: Monday thru Friday from 7:00 AM to 3:30 PM

Pay Rate: $20.25 per hour

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. 

Qualified candidates should APPLY NOW for immediate consideration Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. 

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). 

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr_dept@volt.com . ?Please indicate the specifics of the assistance needed. 

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

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