G235SA1 - Associate Tier 2 Field Support - Cleared

4 weeks ago

Annapolis Junction, United States NiSUS Technologies Corporation Full time
Job DescriptionJob Description
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
  • May coach and provide guidance to less-experienced professionals
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
  • Modifies, moves, and installs new equipment
  • Performs technical tasks and provides site support.
  • Performs integrity testing and interviews customers to gather information about problems
  • Will interface with our Tier 2 technical support team and our Availability Management team to escalate any issues that require additional assistance to resolve
  • Will perform Data Transfer Agent requests to transfer files between networks.

Schedule: Monday through Friday 10am to 6pm

Requirements

TS/SCI with poly required
  • High School or GED and 10 years of experience or a Bachelor of Science and 5 years of experience
  • Hardware Installation
  • Installation Maintenance
  • Maintenance & Repair
  • Microsoft Software Applications
  • Microsoft Windows System Administration
  • Remote Desktop Adminstration
  • Technology Knowledge
  • Travel

One of the Following Certifications Required:
  • A+
  • Network+
  • CCNA Security
  • CySA+
  • GICSP
  • GSEC
  • Security+
  • CND
  • SSCP
  • CASP
  • CCNP Security
  • CISA
  • CISSP
  • GCED
  • GCIH
  • CCSP

Benefits

  • Health & Life Insurance
  • Dental Insurance
  • Disability Insurance
  • 401K Retirement Plan with Matching
  • Tuition Assistance
  • Vacation and Sick Leave
  • Hiring Bonuses
  • Referral Recruitment Program

  • G235SA1 - Associate Tier 2 Field Support - Cleared

    3 months ago

    Annapolis Junction, United States NiSUS Technologies Corporation Full time

    Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software May coach and provide guidance to less-experienced professionals Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions Provides remote support access through desktop mirroring and other remote access...

  • G235SA1 - Associate Tier 2 Field Support - Cleared

    2 weeks ago

    Annapolis Junction, United States NiSUS Technologies Corporation Full time

    Job DescriptionJob DescriptionProvides technical support and troubleshooting to network, desktop, and/or systems hardware and softwareMay coach and provide guidance to less-experienced professionalsApplies basic diagnostic techniques to identify problems, investigate causes, and recommend solutionsProvides remote support access through desktop mirroring and...

  • Tier 2 Field Support

    3 months ago

    Annapolis Junction, United States Columbia Technology Partners Full time

    Job DescriptionJob DescriptionDescription:Provides technical support and troubleshooting to network, desktop, and/or systems hardware and softwareMay coach and provide guidance to less-experienced professionalsApplies basic diagnostic techniques to identify problems, investigate causes, and recommend solutionsProvides remote support access through desktop...

  • Tier 2 Field Support

    2 weeks ago

    Annapolis Junction, United States The Ladders Full time

    Tier II System Specialist II- Remote Operations needed immediately! Must have TS/SCI with active polygraph. Hours: 2pm-10pm Tues-Sat ShiftPosition Description: Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software May coach and provide guidance to less-experienced professionals Applies basic diagnostic...

  • Tier 2 Field Support

    2 weeks ago

    Annapolis, United States Columbia Technology Partners Full time

    Description: Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software May coach and provide guidance to less-experienced professionals Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions Provides remote support access through desktop mirroring and other remote...

  • Tier 2 Field Support

    3 months ago

    Annapolis, United States FLASH Technology Group Full time

    Tier II System Specialist II- Remote Operations needed immediately! Must have TS/SCI with active polygraph. Hours: 2pm-10pm Tues-Sat ShiftPosition Description: Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software May coach and provide guidance to less-experienced professionals Applies basic diagnostic...

  • G236SA2 - Mid Level Tier 2 Field Support - Cleared

    4 weeks ago

    Annapolis Junction, United States NiSUS Technologies Corporation Full time

    Job DescriptionJob DescriptionFabricates, installs, maintains, and repairs electronic, mechanical, and/or other types of components and equipment.Performs technical tasks and provides site support.Troubleshoots hardware and software problems and interconnectivity issues.Modifies, moves, and installs new equipment.Schedule: Monday through Friday 4pm to...

  • G236SA2 - Mid Level Tier 2 Field Support - Cleared

    2 weeks ago

    Annapolis Junction, United States NiSUS Technologies Corporation Full time

    Job DescriptionJob DescriptionFabricates, installs, maintains, and repairs electronic, mechanical, and/or other types of components and equipment.Performs technical tasks and provides site support.Troubleshoots hardware and software problems and interconnectivity issues.Modifies, moves, and installs new equipment.Schedule: Monday through Friday 4pm to...

  • BP244SA1 - Associate System Administrator - Cleared

    4 weeks ago

    Annapolis Junction, United States NiSUS Technologies Corporation Full time

    Job DescriptionJob DescriptionProvides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network...

  • BP244SA1 - Associate System Administrator - Cleared

    2 weeks ago

    Annapolis Junction, United States NiSUS Technologies Corporation Full time

    Job DescriptionJob DescriptionProvides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network...

  • System Administrator 2

    3 months ago

    Annapolis Junction, United States Orion Consortium Full time

    Job DescriptionJob DescriptionTS/SCI w/ FS Polygraph required.Position Description:Fabricates, installs, maintains, and repairs electronic, mechanical, and/or other types of components and equipment.Performs technical tasks and provides site support.Troubleshoots hardware and software problems and interconnectivity issues.Modifies, moves, and installs new...

  • Linux Administrator

    4 days ago

    Annapolis Junction, Maryland, United States NiSUS Technologies Corporation Full time

    Job SummaryNiSUS Technologies Corporation is seeking a highly skilled Linux Administrator - Cleared to join our team. As a key member of our IT department, you will be responsible for providing support for the implementation, troubleshooting, and maintenance of our IT systems.Key ResponsibilitiesIT Systems Support: Provide support for hardware problems and...

  • G254SA2 - Mid Level Field Support Technician - Cleared

    4 weeks ago

    Annapolis Junction, United States NiSUS Technologies Corporation Full time

    Job DescriptionJob DescriptionProvides technical support and troubleshooting to network, desktop, and/or systems hardware and softwareApplies basic diagnostic techniques to identify problems, investigate causes, and recommend solutionsProvides remote support access through desktop mirroring and other remote access applications for worldwide sitesIdentify,...

  • G254SA2 - Mid Level Field Support Technician - Cleared

    2 weeks ago

    Annapolis Junction, United States NiSUS Technologies Corporation Full time

    Job DescriptionJob DescriptionProvides technical support and troubleshooting to network, desktop, and/or systems hardware and softwareApplies basic diagnostic techniques to identify problems, investigate causes, and recommend solutionsProvides remote support access through desktop mirroring and other remote access applications for worldwide sitesIdentify,...

  • System Administrator 1

    3 months ago

    Annapolis Junction, United States Orion Consortium Full time

    Job DescriptionJob DescriptionTS/SCI FS poly required.Position Description:Provides technical support and troubleshooting to network, desktop, and/or systems hardware and softwareMay coach and provide guidance to less-experienced professionalsApplies basic diagnostic techniques to identify problems, investigate causes, and recommend solutionsProvides remote...

  • Senior System Administrator

    5 days ago

    Annapolis Junction, Maryland, United States NiSUS Technologies Corporation Full time

    Job DescriptionJob Title: Senior System Administrator - ClearedJob Summary:NiSUS Technologies Corporation is seeking a highly skilled Senior System Administrator - Cleared to join our team. As a key member of our IT department, you will be responsible for the implementation, troubleshooting, and maintenance of our Information Technology systems.Key...

  • Field Support Technician

    2 weeks ago

    Annapolis Junction, United States Independent Software Full time

    Job DescriptionJob DescriptionWhat you will be doing!As a field support technician, you will be an integral part of our team, interfacing with our Tier 2 technical support and Availability Management teams. This collaboration ensures effective issue resolution and provides a rich learning environment for your professional growth. You will provide technical...

  • IC37SA1 - Associate System Administrator - Cleared

    4 weeks ago

    Annapolis Junction, United States NiSUS Technologies Corporation Full time

    Job DescriptionJob DescriptionProvides support for implementation, troubleshooting and maintenance of IT systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices,...

  • IC37SA1 - Associate System Administrator - Cleared

    3 months ago

    Annapolis Junction, United States NiSUS Technologies Corporation Full time

    Job DescriptionJob DescriptionProvides support for implementation, troubleshooting and maintenance of IT systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices,...

  • G243SA1 - Associate Level Tier 2 Help Desk - Cleared

    4 weeks ago

    Annapolis Junction, United States NiSUS Technologies Corporation Full time

    Job DescriptionJob DescriptionProvides technical support and troubleshooting to network, desktop, and/or systems hardware and softwareMay coach and provide guidance to less-experienced professionalsApplies basic diagnostic techniques to identify problems, investigate causes, and recommend solutionsProvides remote support access through desktop mirroring and...