Director of Advancement Services
4 weeks ago
Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off. Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education. Reporting to the Executive Director of Advancement Services, the Director of Advancement Services serves as a key point of contact within Advancement Services for DAUR and University staff, and serves as the second to the Executive Director. They are responsible for all aspects of the daily contribution and data processing work of the Advancement Services team in Fordham’s Office of Development and University Relations (DAUR). Essential Functions Oversees activities related to gift accounting and data management to meet DAUR business needs while ensuring accurate and timely entry and receipting, targeting continuous improvement, increasing efficiencies, improving systems integration, and recommending and implementing innovative uses of technology. Incorporates best practices for fundraising, data security, and financial processing in the unit’s operations. Develops and implements data quality standards and internal financial controls following industry best practices. Creates, implements, and regularly updates documentation for policies, procedures, and workflows for all aspects of Advancement Services work, recommending changes and improvements as needed. Partners with DAUR unit heads and the Executive Director of Advancement Services to assess data collection and hygiene strategies and suggest changes and/or new initiatives to support DAUR’s ongoing work. Spearheads review and validation of gift and biographical information in an MS-Dynamics based CRM to support DAUR fundraising and engagement efforts. Management Responsibilities Supervises the work of other Fordham employees who are individual contributors. Responsible for hiring, training and developing, managing performance and administering corrective action. Has significant input in compensation decisions. Additional Functions Partners with the Executive Director on strategic initiatives and special projects as dictated by the needs of DAUR, the University, and the Advancement Services group. Assists in the integration, collection, and regular maintenance of data across multiple systems. Trains Advancement Services and DAUR team members in systems use and best practices. Manages both daily departmental coordination of activities and larger scale/longer term projects as necessary. Oversees the collection and appropriate storage and retention of documentation relevant to the team’s work. Required Qualifications: Education and Experience Bachelor’s degree, or in lieu of a degree, a minimum of 6 years experience in advancement services in a higher education or nonprofit environment, and a minimum of 3 years experience managing others. Required Qualifications: Knowledge and Skills Customer service and solution-oriented mindset Deep understanding and knowledge of best practices in fundraising and development operations Proven management experience, working effectively to develop, promote, and grow teams as individuals and an overall unit Demonstrated experience in project management and implementing process improvements Knowledge of relevant business standards such as IRS regulations for gift recording and receipting, FASB and CASE standards, operating guidelines and reporting requirements, and basic understanding of generally accepted accounting principles Demonstrable experience in one or more development-oriented CRM systems (e.g., Ellucian CRM Advance, Banner Advancement, Raiser’s Edge, etc.), relational databases, and Microsoft Office tools including Access and Excel Excellent organizational, interpersonal, and communication skills Ability to multitask, prioritize work effectively, meet firm deadlines, and to handle the pressure of a fast-paced work environment Maintains an understanding of University, IRS, and CASE policies, regulations, and standards as they pertain to gift acceptance, processing, and receipting; provides guidance to gift and data processing staff and fundraisers as necessary Strong attention to detail and accuracy Demonstrated competence performing simple to advanced data analysis tasks Ability to manage confidential and sensitive information with appropriate discretion. Preferred Qualifications Experience in/with Ellucian CRM Advance or MS Dynamics, Banner Advancement, Anthology Encompass, and/or data warehouses Demonstrated experience in leadership of a mixed team of technical and operational data services professionals; experience in management of exempt and union staff positions Experience managing clerical staff Experience in basic SQL query writing. Minimum Starting Salary $100,000 Maximum Starting Salary $110,000 Note Salary is commensurate with qualifications, experience, and skills. Is this a Union position? No Posting Number A708P Number of Vacancies 1 Start Date ASAP Posting Date 08/13/2024 Special Instructions EEO Statement Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds. Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Physical Activity and Work Environment Physical Activity Sitting: Nearly Continuously Repetitive Hand Motion (such as typing): Nearly Continuously Hearing, Listening, Talking: Nearly Continuously Standing: Often Walking: Often Bending, Stooping, Kneeling, Squatting, Crouching, Crawling: Seldom Climbing stairs: Not Required Climbing ladders: Not Required Reaching overhead: Not Required Pulling, pushing: Not Required Shoveling: Not Required Lifting – up to 20 pounds: Seldom Lifting – up to 50 pounds: Not Required Lifting – over 50 pounds: Not Required Work Environment Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes. Documents Needed to Apply Required Documents Resume Cover Letter Optional Documents Supplemental questions you will be required to answer on the application (No action is needed on this page) Required fields are indicated with an asterisk (*). #J-18808-Ljbffr
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