We have other current jobs related to this field that you can find below
-
Bilingual Consumer Loan Sales Specialist
1 month ago
Tucson, United States OneMain Financial Full timeAt OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. I n the Role Deliver results related to individual and...
-
Bilingual Consumer Loan Sales Specialist
2 weeks ago
Tucson, United States OneMain Financial Full timeJob DescriptionAt OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. In the Role Deliver results...
-
Loan Processing Support Specialist
5 days ago
Tucson, Arizona, United States NOVA Home Loans Full timePosition OverviewCore PrinciplesDELIVER exceptional service to our clients by ensuring the best possible experience. FOSTER rewarding career paths for our team members, promoting both personal and professional growth. CONTRIBUTE positively to our community. These principles guide our operations at NOVA Home Loans, where we actively listen to employee...
-
Mortgage Loan Specialist
5 days ago
Tucson, Arizona, United States Bay Equity Full timeWe are seeking a Mortgage Loan Originator to join our dynamic team. Bay Equity is a comprehensive retail mortgage lending organization with a strong presence in the Northwest. At Bay Equity, we prioritize our commitment to excellence and best practices. Our Loan Originators are equipped with top-tier tools and programs designed to enhance their business...
-
Consumer Loan Sales Specialist
5 days ago
Tucson, United States OneMain Financial Full timeAt OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. I n the Role Deliver results related to individual and...
-
Bilingual Consumer Loan Specialist
5 days ago
Tucson, United States OneMain Financial Full timeAt OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. I n the Role Deliver results related to individual and...
-
Client Services Specialist
5 days ago
Tucson, Arizona, United States TEKsystems Full timeJob OverviewPosition Summary:Client Services Specialists play a crucial role in managing a substantial volume of incoming calls while delivering exceptional support to our clientele. The customers typically have an existing loan and are reaching out for assistance.Key Responsibilities:Respond to customer inquiries via telephone.Assist with ACH setup and...
-
Financial Customer Service Specialist
6 days ago
Tucson, United States TEKsystems Careers Full time*Job Description:* * Client Services Specialists are responsible for handling a high volume of inbound calls while providing excellent care for our customers. Customer base have an existing loan and are calling in for assistance. * Receives and responds to customer inquiries by phone * Assists with ACH setups and cancellations * Processing payments,...
-
Financial Customer Service Specialist
6 days ago
Tucson, United States TEKsystems Careers Full time*Job Description:* * Client Services Specialists are responsible for handling a high volume of inbound calls while providing excellent care for our customers. Customer base have an existing loan and are calling in for assistance. * Receives and responds to customer inquiries by phone * Assists with ACH setups and cancellations * Processing payments,...
-
Client Service Specialist AZ
1 week ago
Tucson, United States Grand Pacific Resorts Full timeJob DetailsJob LocationAdvanced Financial Company AZ - Tucson, AZPosition TypeFull TimeSalary Range$18.00 - $20.00 HourlyDescriptionPosition is primarily responsible for receiving and responding to customer inquiries by phone and email. Processing ACH payments setups and cancellations for customer accounts. Assisting customers with logging onto the payment...
-
Financial Customer Service Specialist
2 weeks ago
Tucson, United States TEKsystems Full timeJob Description: Client Services Specialists are responsible for handling a high volume of inbound calls while providing excellent care for our customers. Customer base have an existing loan and are calling in for assistance. Receives and responds to customer inquiries by phone Assists with ACH setups and cancellations Processing payments,...
-
Financial Customer Service Specialist
7 days ago
Tucson, United States TEKsystems Full timeJob Description: Client Services Specialists are responsible for handling a high volume of inbound calls while providing excellent care for our customers. Customer base have an existing loan and are calling in for assistance. Receives and responds to customer inquiries by phone Assists with ACH setups and cancellations Processing payments, adjustments and...
-
Loan Officer
2 months ago
Tucson, United States Bay Equity Home Loans Full timeWe are hiring for a Loan Officer / Mortgage Loan Originator . Bay Equity is a full-service retail mortgage lending institution headquartered in Corte Madera with retail Offices throughout the Northwest. At Bay Equity, we are committed to Bay Way Best Practices. To our Loan Originators, this means providing the greatest tools and programs to allow them to...
-
Loan Officer
1 month ago
Tucson, United States Bay Equity Full timeWe are hiring for a Loan Officer / Mortgage Loan Originator. Bay Equity is a full-service retail mortgage lending institution headquartered in Corte Madera with retail Offices throughout the Northwest. At Bay Equity, we are committed to Bay Way Best Practices. To our Loan Originators, this means providing the greatest tools and programs to allow them to...
-
Total Loss Loan Servicing Representative
1 week ago
Tucson, United States Hughes Federal Credit Union Full timeTotal Loss Loan Servicing Representative Job Summary: To function as team member to assist members, staff, and third parties with general aspects of loan servicing and vehicle total loss claims for the credit union. Salary: $20.00 - $23.00 Per Hour/DOE Location: 3301 E Global Loop About Us: Hughes Federal Credit Union is dedicated to providing a positive...
-
Total Loss Loan Servicing Representative
3 weeks ago
Tucson, United States Hughes Federal Credit Union Full timeTotal Loss Loan Servicing RepresentativeJob Summary: To function as team member to assist members, staff, and third parties with general aspects of loan servicing and vehicle total loss claims for the credit union. Salary: $20.00 - $23.00 Per Hour/DOELocation: 3301 E Global LoopAbout Us:Hughes Federal Credit Union is dedicated to providing a positive...
-
Total Loss Loan Servicing Representative
3 weeks ago
Tucson, United States Hughes Federal Credit Union Full timeJob DescriptionJob DescriptionTotal Loss Loan Servicing RepresentativeJob Summary:To function as team member to assist members, staff, and third parties with general aspects of loan servicing and vehicle total loss claims for the credit union. Salary: $20.00 - $23.00 Per Hour/DOELocation: 3301 E Global LoopAbout Us:Hughes Federal Credit Union is dedicated...
-
Client Services Specialist
6 days ago
Tucson, AZ, United States TEKsystems Careers Full timeSeeking Candidate with experience in a call center to support a financial institute in the Tucson area! This will be a long-time role with full benefits and growth opportunities!*Location*: Onsite in Tucson AZ 85711Schedule: *Full time, M-F, 7am or 8am start timeDescription: *Client Services Specialists are responsible for handling a high volume of inbound...
-
Loan Officer
2 weeks ago
Tucson, United States Lennar Homes Full timeWe are Lennar MortgageLennar Mortgage is centered around personal growth, innovation, and diversity. We are looking for a new team member who shares our passion and dedication to bringing homeownership to life.At Lennar Mortgage, you’ll build your career with a Fortune 150 company that provides an excellent work environment, plenty of opportunities for...
-
Client Service Specialist AZ
1 month ago
Tucson, United States Grand Pacific Resorts Full timeJob DetailsJob Location Advanced Financial Company AZ - Tucson, AZ Position Type Full Time Salary Range $18.00 - $20.00 Hourly Description Position is primarily responsible for receiving and responding to customer inquiries by phone and email. Processing ACH payments setups and cancellations for customer accounts. Assisting customers with logging onto the...
Loan Servicing Specialist
2 months ago
GENERAL SUMMARY:
We are seeking a highly skilled and detail-oriented Loan Servicing Specialist to join our Credit Union's Loan Servicing team. The Loan Servicing Specialist plays a vital role in ensuring the efficient and accurate servicing of our loan portfolio. Responsibilities include timely perfection of liens on collateral, monitoring and processing collateral protection insurance, processing total loss insurance claims and processing loan payments through a variety of channels (batch posting, hand posting and electronic balancing).
QUALIFICATIONS:
Minimum Education & Experience Requirements:
* A high school diploma or equivalent
* 2 years of experience in the financial services industry or experience in performing clerical/administrative duties or equivalent experience
Additional Preferred Education & Experience:
* Associate's Degree in Business Administration, or related field
* Knowledge of Symitar/Episys systems
Minimum Knowledge and Skill Requirements:
* Must have professional, clear and effective written and verbal communication skills
* Must be proficient in Microsoft Office
* Must have a working knowledge of general office procedures and equipment
* Incumbent must be able to handle problem situations or complaints
* Strong attention to detail is required
COMPETENCIES:
* Problem Solving
* Technical Learning
* Process Management
* Organizing
* Time Management
* Member Focus
WORKING CONDITIONS/ENVIRONMENT:
Position requires that the employee sit at a desk or work station for extended periods of time. Some areas require lifting of approximately 25 lbs., bending and reaching.
OTHER REQUIREMENTS:
Must comply with all aspects of the Bank Secrecy Act
MAJOR ACCOUNTABILITIES AND TASKS:
The Loan Servicing department houses a variety of different functions under the responsibility of Loan Servicing Specialists. While Specialists are primarily responsible for only a few major functions, they are expected to cross train and maintain general understanding of all functions in order to provide support to co-workers in other departments and excellent service to our members.
1. Mail Posting
a. Accurately posts all incoming mail deposits and loan payments by designated deadlines. This includes all loan payments, bill payments, CHECK 21 scanning and all exceptions. Maintains thorough understanding of operations of the payment posting system and works in collaboration with IT and the system vendor to troubleshoot issues as they arise.
b. Researches and responds to member complaints and provides resolution to maintain good member relations.
2. Force-Placed Insurance
a. Processes technical duties associated with adding or removing force-placed insurance policies from loans secured by vehicles.
b. Maintains thorough knowledge of force-placed insurance program including qualifications for acceptable insurance, details of notification cycle and policy coverage. Responds to phone inquiries from members as they relate to force-placed insurance. This includes handling escalated complaints in a professional and comprehensive manner. Provides members with detailed information on how to resolve insurance discrepancies. Provides proactive service to members by making outbound calls to communicate insurance deficiencies and steps for resolution.
c. Acts as a liaison between the credit union and collateral protection insurance vendor. Documents all actions on each account in the collection note system.
d. Provides collateral protection insurance support for other departments in the credit union including Loss Mitigation, Loan Origination, and member-facing staff in the branches and call center.
3. Total Loss Claims Handling
a. Acts as a liaison between the member, insurance company, dealership and other protection product companies as applicable in order to ensure timely processing of settlements. Follows up on accounts on a regular basis in order to mitigate default risk for the credit union.
b. Communicates verbally and/or in writing with members to assist in resolution of deficiency balances and prepare documents required for loan modifications. Maintains thorough understanding of total loss process in order to provide excellent member service. Proactively contacts members to clearly communicate processes and establish expectations.
4. Title perfection
a. Processes incoming title work in a timely manner. This includes preparing transmittals to the credit union's motor vehicle department vendor for completed title work. Accurately performs file maintenance in line with lien perfection.
b. Follows up and documents actions taken on unperfected liens in the collection system. This includes calling dealerships or other financial institutions to gather information on the status of lien perfection. Sets expectations with other institutions in order to ensure timely processing.
c. Completes member requests for changes to title work including name changes and changes of ownership.
d. Monitors accounts for unusual circumstances that may prevent the credit union from perfecting its security interest in a timely manner. Provides regular reports to management regarding risky accounts and accounts that have passed the required timeframe for lien perfection.
e. Provides support to other departments and members regarding title work inquiries and requests.
5. Maintains general processing and procedural knowledge of all Loan Servicing functions in order to provide comprehensive support to other credit union departments as well as our members.
6. Responsible for efficient and accurate execution of general loan maintenance and adjustment functions to include, but not limited to, payment reversals, payment adjustments, quoting and processing loan payoffs, terminating credit lines, and other file maintenance associated with general servicing of loans.
7. Performs duties in line with records control procedures in order to protect the integrity of credit union documents. This includes management of existing hard-copy records as well as ensuring proper record retention for documents received through electronic channels.
8. Keeps supervisor informed of all backlogs, unusual requests, problems or situations that may affect the efficient operation of the department.
9. Performs other duties as assigned.
Salary range is $18.00 - $22.16/hour. Job Grade, NE 8. Final salary is dependent on candidate's experience and qualifications.
