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Total Loss Loan Servicing Representative
3 months ago
Total Loss Loan Servicing Representative
Job Summary:
To function as team member to assist members, staff, and third parties with general aspects of loan servicing and vehicle total loss claims for the credit union.
Salary: $20.00 - $23.00 Per Hour/DOE
Location: 3301 E Global Loop
About Us:
Hughes Federal Credit Union is dedicated to providing a positive difference in our members’ financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row
Daily Responsibilities:
- Manage and track all total loss claims for vehicles used as collateral for credit union loans.
• Accurately document each step of the total loss process.
• Conduct account history research for documentation required by third parties in the claim process.
• Contact primary insurance carriers and provide required documentation, as needed.
• Contact law enforcement, as needed, for accident reports or other documents required to process claims.
• Contact VSC providers and provide required documentation as needed to receive refund.
• Contact GAP insurance providers and provide required documentation as needed for GAP claim.
• Work with members during the claim process to provide good faith modifications.
• Accurately update tracking logs and/or computerized system.
• Notify manager of any concerns or issues associated with a total loss claim.
Preferred Skills:
- Minimum of two years of similar or related experience.
- Equivalent to a high school education.
Benefits and Perks:
- Generous Paid Time Off Policy
- Up to 15 days in 1st year of service
- Paid Time Off increases with tenure
- 401(k) plan
- 7% company match
- Health, Dental, and Vision Insurance
- Health Savings Account with Employer Contribution Available
- Free Vision Insurance
- Life and Disability Insurance
- Provided by the Credit Union with Optional Supplemental Coverage Available
- Competitive Wage and Career Growth
Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace.
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