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Financial Customer Service Specialist
2 months ago
Job Description:
Client Services Specialists are responsible for handling a high volume of inbound calls while providing excellent care for our customers. Customer base have an existing loan and are calling in for assistance. Receives and responds to customer inquiries by phone Assists with ACH setups and cancellations Processing payments, adjustments and credits Process mail correspondence Assisting customers with logging onto the payment portal Calculating loan paymentsQualifications:
2 years of high volume inbound call customer service in a call center. Must have great communication skills and enjoy helping people Customer service and/or call center experience taking inbound calls from customers 80+ calls per day Answers customer questions and provide appropriate solutions
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
