Current jobs related to Customer Success Manager - Tampa - ZAG Zyklotron AG

  • Customer Success Manager

    4 weeks ago

    Tampa, United States DivvyCloud Full time

    Customer Success Manager (CSM) As a Rapid7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. About the Team Responsible for overall success and satisfaction, the CSM’s mission is...

  • Customer Success Manager

    2 months ago

    Tampa, United States Chevin Fleet Solutions LLC Full time

    Who we are and what we do For 30 years, Chevin has been developing and delivering innovative software solutions for the global fleet management industry. Our products and services are used by some of the world’s leading companies such as Porsche, Bentley, and Volkswagen through to global freight businesses and local governments. We have built a powerful...

  • Customer Success Manager

    2 weeks ago

    Tampa, Florida, United States Rapid7 Full time

    Customer Success Manager (CSM) As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. About the Team Responsible for overall success and satisfaction, the CSM's mission is...

  • Manager, Customer Success

    2 months ago

    Tampa, United States Penn Foster Inc Full time

    We heard you knock! The Customer Success Manager is responsible for managing and building relationships with some of our largest and most strategic customers. This role will be required to multitask between management, technical, business, strategic, and planning activities to drive results that tie back to the strategic business goals of the team and...

  • Customer Success Manager

    4 weeks ago

    Tampa, United States Mad Mobile Full time

    Mad Mobile is leading the charge in building the next generation of retail and restaurant experiences. In today's rapidly evolving market, customer expectations continue to change, and Mad Mobile is at the forefront of innovation. We empower customers to engage and purchase from brands seamlessly, whether they're in-store, outside the four walls, or on the...

  • Customer Success Manager

    4 weeks ago

    Tampa, Florida, United States vivenu GmbH Full time

    Join the Ticketing Revolutionvivenu was founded in 2018 in Germany with a global mission: to redefine ticketing for event organizers worldwide. The event industry has long relied on outdated systems that fall short in today's digital age. Our platform empowers organizers in sectors like sports, live entertainment, and cultural venues to fully customize their...

  • Customer Success Manager

    2 months ago

    Tampa, United States Digital Hands Full time

    #GetThereFirst Digital Hands is an innovative Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology available, productive and secure with the strongest talent in the cyber industry. Members of the Digital Hands Team work with leading technologies and protect a dynamic set of enterprise-class customers including...

  • Customer Success Manager

    2 months ago

    Tampa, United States vivenu Full time

    Get onboard the vivenu rocket ship to revolutionize one of the most exciting industries and enable global and limitless event ticketing! About Us In 2018, we started vivenu with a bold mission: to transform the global event ticketing industry for good. Hundreds of thousands of event organizers around the globe rely on solutions that haven’t kept up with...

  • Customer Success Manager

    13 hours ago

    Tampa, Florida, United States ReliaQuest Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Success Manager at ReliaQuest. As a key member of our organization, you will play a critical role in driving cross-functional engagement and delivering value to our clients.Key ResponsibilitiesClient Relationship ManagementDevelop and maintain strong...

  • Customer Success Manager

    2 months ago

    Tampa, Florida, United States vivenu GmbH Full time

    Get onboard the vivenu rocket ship to revolutionize one of the most exciting industries and enable global and limitless event ticketingAbout usIn 2018, we started vivenu with a bold mission: to transform the global event ticketing industry for good. Hundreds of thousands of event organizers around the globe rely on solutions that haven't kept up with today's...

  • Customer Success Manager

    4 weeks ago

    Tampa Bay, United States Rapid7 Full time

    Customer Success Manager (CSM) As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. About the Team Responsible for overall success and satisfaction, the CSM's...

  • Customer Success Renewals Manager

    2 weeks ago

    Tampa, United States United Data Technologies Full time

    UDT is a technology enabler that helps clients in major industries evaluate, architect, provide, secure, and manage technology on the go, in the rack and in the cloud. UDT provides technical, professional, cyber security and managed services. This is a full-time remote position; however, you must reside in one of the following states: FL, GA, NC, SC, OK, TN,...

  • Manager, Customer Success

    1 month ago

    Tampa, United States Inovalon Full time

    Manage assigned team of Customer Success Managers to include hiring, training, mentoring, and providing clear career pathways for each member; Ensure the team achieves key performance metrics and provide operational oversight of the business to deliv Manager, Customer, Healthcare, Technology, Retail

  • Customer Success Manager

    2 months ago

    Tampa, United States AnyDesk Software Full time

    The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. Responsibilities Own overall relationship with assigned clients Ensure retention and...

  • Entry Level Customer Success Manager

    2 weeks ago

    Tampa, United States Infinity Managment Group Full time

    Job DescriptionJob DescriptionThe Entry Level Customer Success Manager is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of...

  • Entry Level Customer Success Manager

    6 days ago

    Tampa, United States Infinity Managment Group Full time

    Job DescriptionJob DescriptionThe Entry Level Customer Success Manager is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of...

  • Entry Level Customer Success Manager

    2 weeks ago

    Tampa, United States Infinity Managment Group Full time

    The Entry Level Customer Success Manager is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...

  • Customer Success Manager

    2 months ago

    Tampa, United States Qualifacts Systems Full time

    Description Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve....

  • Customer Success Manager- Government Solutions

    4 weeks ago

    Tampa, United States Vector Solutions Full time

    Vector Solutions is seeking a Customer Success Manager to join the Government Solutions team responsible for cultivating and maintaining strong customer relationships. Customer Success Managers oversee a sizable book of business focusing on implementation, customer engagement, and proactive communication. They are exceptional communicators, solution-focused,...

  • Customer Success Specialist

    3 weeks ago

    Tampa, Florida, United States Banko Overhead Doors Full time

    Banko Overhead Doors is searching for a friendly and highly analytical Customer Success Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, provide training to new hires and support the department...

Customer Success Manager

2 months ago

Tampa, United States ZAG Zyklotron AG Full time

This is a remote opportunity and is open to candidates who reside anywhere in the United States or Canada. At VelocityEHS our goal is to deliver the most complete, the most user friendly, and the quickest and easiest-to-implement EHS, sustainability and risk management platform available. The VelocityEHS work environment is dynamic, innovative and entrepreneurial. We have a results-oriented culture that demands intelligence, teamwork and follow-through. If you have these qualities and can learn quickly and apply what you learn to what you do, then this is the job for you – check out the details below and apply now. Primary Duties and Responsibilities: Work as a trusted advisor and advocate for customers by assisting them to achieve their desired business outcomes Conduct periodic business reviews to ensure customers are getting value from VelocityEHS’ Platform solution Ensure customers get a fast time-to-value experience to drive adoption, retention, and growth Develop relationships with customers, included a senior stakeholder, to promote advocacy Understand VelocityEHS’ Platform solutions, including their features and functions, to help customers solve their EHS and ESG challenges Work closely with customers to identify and achieve their desired business outcomes to define and monitor success, as well as drive upsell and cross sell opportunities Follow internal processes to improve customer health and mitigate risk Input and maintain the Customer Relationship Management (CRM) software with up-to-date communications, activity, and insights for internal customer visibility and metrics Update and regularly maintain customer contacts in the CRM software Engage with customers pre-sale and ensure a smooth customer experience post-sale Work with internal teams to allow for the best experience throughout the customer journey Actively lead manager-level customer-facing communications Exemplify VelocityEHS’ core values: Champion Customer Success, Build Open and Honest Relationships, Choose Simple, Be Humble, and Make a Difference Minimum Skills and Qualifications: Minimum 3 years of professional experience in customer success, consulting, or equivalent role Bachelor’s degree in a relevant discipline or equivalent experience required Experience in customer-facing roles or equivalent experience improving customer satisfaction, adoption, and retention. Excellent attention to detail, with the ability to identify and recommend improvement opportunities Comfortable working with customers of all sizes and effectively managing customer expectations Strong written and verbal communication skills Proficient with the use of the Microsoft Office Suite: Outlook, Word, PowerPoint, Excel, and Teams Comfortable with process improvement, change, and continuous learning in an evolving Software as a Service (SaaS) company Experience maintaining a high level of activity, managing multiple ongoing projects, and working effectively in a team environment Strong decision-making, problem-solving, active listening, and organizational skills Detail oriented and self-motivated Experience working independently, but can also be an effective team member in a remote environment Pro-active learner and open to constructive feedback Preferred Skills and Qualifications: Experience in the EHS profession Experience using any of VelocityEHS’ platform solutions Experience with CRM platforms (e.g., Salesforce, Gainsight, Outreach) On-site experience in a manufacturing workplace setting Experience in customer-facing roles or equivalent experience improving customer satisfaction, adoption, and retention in a Software as a Service (SaaS) environment We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.

#J-18808-Ljbffr