Operations Support Specialist

1 month ago

Irvine, United States Essex Property Trust Full time
City
Fountain ValleyState
CaliforniaJob Location
OCC 504 The HavensPosition Type
Regular

POSITION SUMMARY

The Operations Support Specialist is an integral member of the Operations Staff Services Team, a team that functions as a point of support for operations. The Operations Support Specialist will be accountable for a variety of tasks and projects which may include the corporate housing experience, the application review and approval process, bookkeeping support, and any other assignments needed for the betterment of our property operations. The Operations Support Specialist is also responsible for all administrative duties related to the operations support function in our customer relationship management (CRM) software. Through all assigned duties, tasks, and projects you will be expected to provide exceptional customer service to residents and colleagues.

This is a part-time position working up to 25 hours a week.

KEY RESPONSIBILITIES

The key responsibilities of this position include, but are not limited to the following:

  • Provide quality customer service experiences through all interactions with internal and external partners
  • Work on projects and programs related to operational support for the Essex portfolio of communities
  • Maintain information library for property specific details, suggesting updates as necessary
  • Exercise discretion as it relates to confidential resident, property and company information
  • Compliance with company standards as defined in the Human Resources Policy Manual, E-Way Processes and Procedures, and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC
Participate in the administration of our corporate housing program with duties including but not limited to:
  • Responding within two hours for all incoming corporate housing requests
  • Respond to any corporate resident concerns and communication in accordance to policy
  • Manage corporate resident documents and additional paperwork as needed
  • Handle all aspects of the prospect and resident journey for our corporate client
  • Manage the application approval process for the corporate housing program while working collaboratively with our Sales Team
Qualifications
  • High school diploma or equivalent required, college degree preferred
  • Strong communication skills and interpersonal skills, including phone and email etiquette
  • Friendly and energetic personality with genuine desire to provide outstanding customer service
  • A minimum 3 years of customer service experience, with property management industry experience preferred
  • Good organizational and time management skills
  • Comfortable working in a fast-paced environment
  • Proficiency to read, write, and effectively communicate with customers, coworkers, and management
  • Proficient understanding of the Microsoft suite, familiarity with CRM systems and practices
  • Ability to work Monday-Saturday between 8:00 am and 7:00 pm
  • Requirements to work onsite out of a regional or corporate location 5-days per week


All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our Sunday property operations office closures, 10 paid holidays, and 15 PTO days, work/life balance is a priority Additionally, most positions are eligible for a housing discount of 20%.

Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.

The salary range for this position is $27.88 - $38.46 per hour. New hires generally start between $27.88 - $33.17 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.

  • IT Operations Support Specialist

    1 week ago

    Irvine, California, United States Boldyn Networks Full time

    About UsBoldyn Networks is a leading provider of innovative IT solutions, dedicated to delivering exceptional service and support to our global user base. Our Global IT Service Operations team is the first point of contact for all IT-related inquiries and requests.Job DescriptionWe are seeking an experienced IT Operations Support Specialist to join our team....

  • Operations Support Specialist

    7 days ago

    Irvine, California, United States PrideStaff Full time

    PrideStaff: Temporary to Hire OpportunityWe are seeking an experienced Operations Support Specialist to join our team in Irvine. This temporary to hire position offers a competitive salary and comprehensive benefits package.Estimated Salary: $22/hr, paid bi-weekly, with opportunities for advancement.Responsibilities:Coordinate with Project Managers and...

  • Senior Specialist, Operations Support

    2 weeks ago

    Irvine, California, United States AbbVie Full time

    Job OverviewThe Senior Specialist, GSP Tactics is a critical role within the Global Scientific Publications (GSP) Team. The primary goal of this position is to provide operational support and expertise to ensure seamless execution of scientific congresses, vendor management, and Encore publications.Key Responsibilities:Operational Support: Provide timely and...

  • IT Support Specialist

    4 weeks ago

    Irvine, California, United States HCLTech Full time

    Job Summary:HCLTech is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support for our network infrastructure and data center operations. About the Role:This is a full-time position that requires strong analytical and problem-solving skills. You will work closely with our...

  • Support Specialist

    2 days ago

    Irvine, California, United States Law Offices of Samer Habbas Inc. PC Full time

    We are seeking a detail-oriented Support Specialist to join our team at the Law Offices of Samer Habbas & Associates, PC. As a key member of our operations team, you will provide administrative and clerical support to ensure the efficient operation of the firm.Key Responsibilities:Order office supplies and maintain inventory for all locations.Develop and...

  • Administrative Support Specialist

    5 days ago

    Irvine, California, United States Simplicity Group Holdings Full time

    About the RoleThe successful candidate will be responsible for providing exceptional support to our staff, ensuring seamless day-to-day operations, and maintaining accurate records. As an Administrative Support Specialist, you will be the first point of contact for clients and visitors, providing a warm welcome and addressing any queries they may have.

  • Administrative Support Specialist

    4 days ago

    Irvine, California, United States Andalusia Development Company Full time

    Job OverviewWe are seeking a highly skilled and organized Administrative Support Specialist to join our dynamic real estate team. In this role, you will provide comprehensive administrative support to our executives, handling daily operations, coordinating schedules, and maintaining clear communication with clients and team members.

  • Office Support Specialist

    7 days ago

    Irvine, California, United States Pacific City Properties Inc. Full time

    About the RoleThis is an exciting opportunity for a motivated and detail-oriented individual to become our new Office Support Specialist.The successful candidate will be responsible for managing the front desk operations, responding to inquiries, and maintaining accurate records.

  • Administrative Support Specialist

    2 weeks ago

    Irvine, California, United States Brown & Streza LLP Full time

    About the RoleWe are looking for a highly organized and detail-oriented Administrative Support Specialist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our lobby.

  • Administrative Operations Specialist

    2 weeks ago

    Irvine, California, United States OneDigital Full time

    Job SummaryWe are seeking an experienced Administrative Operations Specialist to join our team at Chamberlain Group in Irvine. As an Administrative Operations Specialist, you will oversee and support a wide range of functions, including office operations, business systems, facilities management, marketing, and training.The ideal candidate will have 5+ years...

  • Administrative Support Specialist

    1 week ago

    Irvine, California, United States CarePartners Living LLC Full time

    About CarePartners Living LLCCarePartners Living LLC is a healthcare organization that provides compassionate care to individuals in need. We are seeking an Administrative Support Specialist to join our team and play a vital role in supporting our day-to-day operations.Job SummaryThe Administrative Support Specialist will provide administrative support to...

  • Administrative Support Specialist

    4 days ago

    Irvine, California, United States Psg Capital Partners Inc Full time

    About the RoleWe are seeking an experienced Administrative Support Specialist to join our team at Psg Capital Partners Inc. The successful candidate will provide exceptional administrative support to our CEO, ensuring seamless day-to-day operations.This role involves scheduling meetings, managing calendars, and performing various clerical tasks. The ideal...

  • Clerical Support Specialist

    4 weeks ago

    Irvine, California, United States UCI Health Full time

    Career Opportunity: Clerical Support Specialist at UCI HealthAs a Clerical Support Specialist at UCI Health, you will play a vital role in ensuring the smooth operation of our nursing units. Your primary responsibility will be to coordinate and perform a broad range of clerical tasks, including collecting and compiling patient data, assembling medical...

  • Administrative Support Specialist

    4 weeks ago

    Irvine, California, United States B. Braun Medical Inc Full time

    B. Braun Medical Inc., a leader in the healthcare industry, is seeking an Administrative Support Specialist to join their team.The successful candidate will be responsible for performing administrative tasks in support of the operations function, including receiving and logging records, inputting data, and distributing or processing files.Key...

  • Talent Acquisition Specialist

    5 days ago

    Irvine, California, United States Kura Sushi Corporate Support Center Full time

    Talent Acquisition Specialist Job DescriptionKura Sushi Corporate Support Center is looking for a skilled Talent Acquisition Specialist to join our team.The ideal candidate will have a strong background in recruiting and talent selection, with experience in creating and executing recruitment strategies that drive business results.In this role, you will...

  • Treasury Operations Specialist

    4 days ago

    Irvine, California, United States CommerceWest Bank Full time

    Job Overview: CommerceWest Bank is seeking a skilled Treasury Operations Specialist to join our team. As a Treasury Operations Specialist, you will play a crucial role in supporting clients with their Treasury Management needs. Your primary responsibilities will include providing exceptional support to clients, collaborating with the Treasury Management...

  • IT Support Specialist

    1 week ago

    Irvine, California, United States Peraton Full time

    Job DescriptionWe are seeking a skilled IT Support Specialist to join our team at Peraton. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting services to clients in the field.The ideal candidate will have extensive experience with MS Office applications, OneDrive, VPN (Global protect etc.), Active...

  • Administrative Support Specialist

    7 days ago

    Irvine, California, United States HR Direct Full time

    Job Title: Administrative Support SpecialistEstimated Salary: $20.00 - $23.00/HRWe are seeking a highly organized and detail-oriented Administrative Operations Coordinator to join our HR Direct Services team. As an Administrative Operations Coordinator, you will be responsible for supporting the operations team and providing administrative...

  • HR Operations Specialist

    4 weeks ago

    Irvine, California, United States Turion Space Full time

    Job OverviewTurion Space is a dynamic and innovative organization seeking an experienced HR Operations Specialist to support our growing team. In this role, you will be responsible for ensuring smooth day-to-day HR operations and providing an exceptional employee experience throughout the entire employee lifecycle.About the RoleThis is a full-time position...

  • Administrative Support Specialist

    6 days ago

    Irvine, California, United States Man dental Full time

    Man Dental is looking for a dedicated and organized Administrative Support Specialist to support our front office operations. This role involves handling phone calls, scheduling appointments, maintaining patient records, and performing various administrative tasks.Responsibilities:Handle deliveries, manage mail, and maintain a clean and organized...