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Quality Coordinator Mill Steel Company

2 months ago


Jeffersonville, United States Mill Steel Full time

What We Offer

Team oriented environment

Pet friendly workplace

Onsite Free Chiropractic care

MVP Sports Corporate Program

Supplier Discount Program

Hands on business experience

Competitive starting salary

401k 25% match on the first 8% contribution to help you start or continue saving towards your retirement goals

Team oriented environment and more

Awarded “National Best & Brightest Companies To Work For” 10 consecutive years running ( 2010 – 2020)

Awarded “National Best & Brightest Elite Winner”:

2010 – Elite Winner in Recognition & Retention

2016 – Elite Winner in Community Initiatives

2017 – Elite Winner in Recruitment, Selection & New Employee Orientation

2020 – Elite Winner in Communication & Shared Vision

Job Description: The

Quality Coordinator

is responsible for documenting and communicating with our customers on matters surrounding material defects, industry standards and specifications, and environmental documents. This role is key in helping Mill Steel customers resolve all steel related issues.

Roles and Responsibilities:

Promptly answer and delegate qualitysupport@millsteel.com emails

Help provide solutions to customer problems

Communicate with production personnel on customer related concerns

Log customer concerns with detailed information and documentation

Review finished goods on hold

Assist the credit department in managing unauthorized debits

Coordinate customer visits with our metallurgists

On-site customer visits for issues

Work with production team on quality calls

Quarantine suspect inventory

Work with vendor quality personnel on material to be claimed back to suppliers

Understand and be able to provide customers with PPAP’s, IMDS, Conflict Minerals, and Certificate of Origin documents

Review and analyze data pertaining to issues reported from customers and production to find trends to develop improvement projects

Write root cause analysis and corrective actions

Participate as a team auditor for MPA’s

What you will have…

Bachelors Degree in Supply Chain Management/Fulfillment or other related business degree.

Must have demonstrated high performance in problem solving, multitasking, teamwork and effective prioritization skills

Should have strong attention to detail

Excellent verbal and writing communication skills

Strong Organizational Skills

Sense of humor

Mill Steel Company is a family owned, Flat-Rolled Steel Service Center founded in 1959. The company’s success has been driven by its long-term status as a preferred supplier of high-quality steel to automakers and their suppliers across North America as well as customers in the appliance, agricultural equipment, homebuilding and office furniture industries. Mill Steel has production facilities in Grand Rapids and Melvindale, Michigan, Birmingham, Alabama, Jeffersonville, Indiana, Houston, Texas and the newest location, Mansfield, Ohio. Our main corporate headquarters is in Grand Rapids, Michigan.

This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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