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Senior Field Application Engineer

3 months ago

Los Angeles, United States InnoDisk Corporation Full time

Due to growth, Innodisk USA is looking for Field Application Engineer(s) to support our US customers from our US office.

Are you a Computer/Electrical Engineer with 2-4 years of experience and a passion for the electronic market? Do you enjoy working in a customer-focused and multicultural environment? Then join our amazing Innodisk team for the Field Application Engineer role.

Key Role Responsibilities Identify and resolve technical problems for customers across USA. Perform product testing and simulations to ensure product quality and functionality. Provide field-site technical support, including customer visits when necessary. Conduct in-house product testing to address technical issues encountered in the field. Address customer complaints, troubleshoot technical problems, and provide product specifications, fostering a positive customer relationship.

Desired technical skills and experience University/HBO major in Electrical Engineering and/or Computer Engineering Prior knowledge in mainboard solutions as well as storage devices such as RAID, SSD, DRAM is a plus. Ability of writing 8D report with strong analytical skills. Familiar with the process of PC production, RMA/DOA. Familiar with soldering iron skills and schematic reading. Experience with Linux OS and C / C++ / Python is preferred. Experience in embedded system architecture X86/ ARM system porting and Linux.

Others Fluency in English is an absolute must for this role. Good presentation & interpersonal skills.

What we offer Full-time job in an international business environment and a customer focused company. Working in an informal, young, and dedicated team with a drive to achieve success.

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