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Workers Compensation Claims Team Lead

2 months ago

Orlando, United States Gallagher Bassett Full time
Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you So, even if you feel that youre close but not an exact match, we encourage you to apply.

Overview

YOU HAVE THE OPPORTUNITY TO:
- Join a team of skilled professionals who are up for a challenge and take outstanding performance to heart.

- Accelerate your career development with a diverse range of experiences across jurisdictions, industries and risks.

- This role is eligible for remote work.

How you'll make an impact

You will do significant work in partnership with our Workers Compensation clients. Take responsibility to make better decisions, earlier in the life of every claim. Identify and deliver the right resources, at the right time and in the right place. Think critically, solve problems, plan and prioritize activities. Serve clients, effectively communicate and embrace new challenges to drive success.

HOW WILL YOU AFFECT THE BUSINESS?
- Supervise a small Workers Compensation team.

- Demonstrate significant claims handling skills and carry an individual case load delivering high quality and efficient service.

- Participate in adjuster hiring and training to nurture a culture of performance and continuous improvement.

- Manage workloads and motivate performance.

- Use Gallagher's technology to enhance your team's efficiency and quality.

- Communicate with clients, carriers and brokers in a professional, positive and proactive manner.

- Effectively manage multiple competing priorities, identify coaching opportunities and position team members for successful development.

About You

REQUIRED QUALIFICATIONS:
- High School Diploma

- Minimum of 10 years related claims experience required

- Appropriately licensed and/or certified in all states in which claims are being handled

- Knowledge of all team member related functions

DESIRED:
- Bachelor's Degree

#LI-HS1

#LI-Remote

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits youll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.