Bilingual Customer Service Specialist

4 weeks ago


Milpitas, United States The Sherwin-Williams Company Full time
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at Store #8691, located at: 15 North Milpitas Blvd, Milpitas, CA 95035
This is a Full Time position

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment


  • Milpitas, California, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, answering their questions, and recommending solutions to meet their needs.Key...


  • Milpitas, California, United States The Sherwin-Williams Company Full time

    Customer Service Specialist Job DescriptionAt The Sherwin-Williams Company, we are seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering customer inquiries, and recommending products to meet their needs.Key...


  • Milpitas, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...


  • Milpitas, California, United States Sherwin-Williams Full time

    Job SummaryAs a Customer Service Specialist at Sherwin-Williams, you will play a critical role in delivering exceptional customer experiences and driving sales growth in our retail stores. This is a full-time opportunity to join a dynamic team and contribute to the success of a leading paint and coatings company.Key ResponsibilitiesProvide exceptional...


  • Milpitas, California, United States SuperCare Health Full time

    Job Summary: We are seeking a highly skilled Customer Care Specialist to join our team at SuperCare Health. As a key member of our respiratory services team, you will be responsible for providing exceptional customer service to patients, clients, and referral sources. Your primary focus will be on maintaining a positive and helpful attitude, ensuring that...

  • Sales Associate

    4 weeks ago


    Milpitas, California, United States Uniqlo Co., Ltd. Full time

    Job Title: Sales Associate - Customer Service SpecialistAt Uniqlo Co., Ltd., we are seeking a highly skilled Sales Associate - Customer Service Specialist to join our team. As a Sales Associate - Customer Service Specialist, you will be responsible for providing exceptional customer service, meeting and exceeding sales goals, and maintaining brand and...


  • Milpitas, California, United States Samra Organization Full time

    Job OverviewWe're seeking a highly motivated and customer-focused Sales and Customer Engagement Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service and sales support from the comfort of your own home.Key Responsibilities:Provide friendly, professional, and helpful customer...

  • Quotations Specialist

    3 weeks ago


    Milpitas, United States Johnson Service Group Full time

    Job DescriptionJob DescriptionJohnson Service Group is looking for a Quotation Specialist for one of our clients in San Jose. The Quotations Specialist reports directly to the Quotations Lead and is responsible for preparing and analyzing Requests for Quotes (RFQs) from suppliers. This role involves collaborating across departments to evaluate supplier...


  • Milpitas, California, United States O'Reilly Auto Parts Full time

    As a Retail Service Specialist at O'Reilly Auto Parts, you will play a critical role in supporting the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.Key Responsibilities:Lead store...


  • Milpitas, California, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...


  • Milpitas, California, United States Marshalls Full time

    Customer Service Role at MarshallsAs a Customer Service Associate at Marshalls, you will be responsible for:Providing exceptional customer experiences by role modeling established customer service practices.Supporting and embodying a positive store culture through honesty, integrity, and respect.Accurately processing customer transactions and counting change...


  • Milpitas, California, United States iTest Inc Full time

    Customer Service RepresentativeiTest, Inc. is a leading independent IC testing laboratory in Silicon Valley. We are committed to creating a win-win equation for our customers, suppliers, and employees. We are seeking a Customer Service Representative with semiconducting experience to join our team.The ideal candidate will have at least one to two years of...


  • Milpitas, California, United States Envision Motors of Milpitas Full time

    Job Summary:Envision Motors of Milpitas is seeking a professional Customer Service Ambassador to provide exceptional customer experiences. The ideal candidate will be responsible for greeting and assisting customers in a courteous and efficient manner. The role requires working Monday through Wednesday and Friday through Saturday, with a competitive salary...


  • Milpitas, California, United States Kohl's Full time

    About the RoleKohl's is seeking a skilled Loss Prevention Service Specialist to join our team. As a Loss Prevention Service Specialist, you will play a critical role in promoting customer service, preventing theft, and maintaining a safe and secure environment for our customers and associates.Key ResponsibilitiesProvide exceptional customer service and...


  • Milpitas, California, United States Wingstop Restaurants Full time

    Delivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for providing authentic, positive, and genuine experiences to our guests. This includes interacting with guests by greeting them, answering the phone, taking and delivering orders, and ensuring that every guest leaves satisfied.Key Responsibilities:Act as the...


  • Milpitas, California, United States Envision Motors of Milpitas Full time

    Job Title: GreeterJob Summary:We are seeking a friendly and professional Greeter to welcome and assist customers in a courteous and efficient manner. The Greeter will be responsible for managing customer flow and wait times on the drive, communicating and collaborating with other team members to ensure excellent customer service.Responsibilities:Greet all...


  • Milpitas, California, United States Envision Motors of Milpitas Full time

    Job SummaryWe are seeking a highly skilled Greeter to join our team at Envision Motors of Milpitas. This role is responsible for providing exceptional customer service and ensuring a welcoming experience for all visitors. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to work effectively in a fast-paced...


  • Milpitas, California, United States Big Al's Full time

    Job Summary We are seeking a highly motivated and enthusiastic Guest Service Team Member to join our team at Big Al's. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a first-class experience in our bowling and arcade facilities.Key Responsibilities: Provide exceptional customer service...


  • Milpitas, California, United States Marshalls Full time

    At Marshalls, we're looking for a Customer Experience Coordinator to join our team. As a key member of our store team, you'll be responsible for delivering exceptional customer service and creating a positive store culture. Your key responsibilities will include:Key Responsibilities:Role model established customer experience practices with internal and...


  • Milpitas, California, United States Envision Motors of Milpitas Full time

    Job DescriptionEnvision Motors of Milpitas is seeking a skilled and organized Receptionist to provide exceptional customer service. The ideal candidate will have a positive attitude, excellent communication skills, and a passion for the automotive industry.Key Responsibilities:Greet and welcome customers, answering any questions and directing them to the...