Front Desk Coordinator

2 months ago


Gilbert, United States HealthyU Clinics Full time

Job Type

Full-time

Description

Are you passionate about providing exceptional patient care in a supportive and welcoming environment? HealthyU is seeking a dedicated Front Desk Coordinator to join our Women's Health Clinic team. As the first point of contact for our patients, you will play a crucial role in ensuring a positive experience by delivering friendly and efficient service. If you are organized, compassionate, and thrive in a fast-paced setting, this position offers a rewarding opportunity to contribute to the health and well-being of women in our community.

  • To create a positive and professional first impression of the practice.
  • Schedule appointments and assist with scheduling.
  • Ensure all required patient paperwork is compiled for that day's appointments.
  • Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
  • Reviews for completeness and accuracy and then enters required patient demographics and clinical information into EHR.
  • Ensure all required referrals are obtained, scanned into the EMR, and linked to that day's appointment.
  • Reconcile payment batches at the end of every day and turn them into the Site Manager.
  • Schedule follow-up procedures and coordinate any local ASC cases.
Requirements
  • Minimum High School Diploma or GED required.
  • Minimum of two (2) years of front office experience, preferably in a medical setting. Women's health a plus.
  • 1 - 2 years of customer service.
Knowledge, Competencies & Skills:
  • Excellent customer service.
  • Attention to detail and willingness to learn.
  • Strong communication skills, both verbal & written.
  • Proficient computer software and database skills.
  • Comfortable working in a fast-paced environment.
  • Must demonstrate a caring, compassionate, and patient attitude.
  • Maintain HIPAA compliance.
  • Multitasking and proactive problem-solving.
  • Ability to type 40 Words Per Minute.


Salary Description

$17-$19

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