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Client Service Associate

1 month ago

St Petersburg, United States Props & Measures Full time

Job Overview

The Associate role is responsible for a combination of client service and support to the client services team at Props & Measures and CleanSweep Campaigns. Collaborating with Partners, Senior Consultants and Consultants, Associates assist in keeping projects on track, meeting deadlines and preparing materials for each client.

Responsibilities and Duties

Under direction from the client services team, responsibilities and duties include:

  • Work with the graphic design team to create client deliverables, including logos, advertising and direct mail
  • Complete all edits and design changes accurately and quickly to support final approval of all materials
  • Craft initial messaging documents based on poll results, client input and other research
  • Collaborate with the production department to ensure deadlines are met for the production of client materials
  • Write copy as assigned for all client collateral, including brochures, handouts, presentations, websites, social media or other public communication materials
  • Track and manage timelines to meet project deadlines
  • Research potential clients, help complete proposals or create strategic plans
  • Assist with the creation of marketing materials and coordination for marketing events and conferences
  • Assemble marketing packets for potential clients
  • Other ongoing client, Consultant, and Partner support related to a project to ensure client success
  • Ability and willingness to work long hours (including weekends and evenings, especially leading up to the election)

Qualifications and Skills

Competitive candidates will have the following qualifications, attributes and skills:

  • Ability and desire to work in a fast-paced, high-pressure environment that can demand long hours
  • Ability to multi-task and be detail-oriented
  • Sense of initiative and personal accountability
  • Professional demeanor and team player
  • Strong writing skills and problem-solving abilities
  • Minimum of one year of prior work experience or comparable work history
  • Familiarity with political campaigns
  • Experience using PDI or other voter database a plus but not required
  • Should be comfortable managing databases, including Google Sheets and Excel

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