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Client Relations Associate

2 months ago

St Petersburg, Florida, United States CW Business Development Full time
Position Overview

The Client Relations Associate will concentrate on implementing best practices in customer engagement, support, sales, marketing, and other essential business functions. This role is pivotal in enhancing the organization's growth by delivering personalized customer care to each client.

This position will provide comprehensive training from the ground up, ensuring a thorough understanding of all facets of our organization. Our goal is to connect the product with the consumer through our expertly trained team, and the Client Relations Associate plays a crucial role in achieving this seamlessly.

Benefits:

  • Optional travel opportunities
  • Structured on-the-job training
  • Enhance communication skills with clients and customers
  • Develop business acumen in sales, marketing, and client services
  • Dynamic and enjoyable work environment
  • Leadership development and management training
  • Opportunities for career advancement with a no-seniority policy

Key Responsibilities of the Client Relations Associate:

  • Responds effectively to client inquiries and issues
  • Facilitates accurate and efficient sales and return transactions
  • Applies fundamental selling techniques to engage and present solutions to clients
  • Utilizes marketing and sales tools to establish a pipeline of prospective clients
  • Fosters and nurtures strong relationships across departments and with colleagues
  • Collects and organizes all team documentation

Qualifications for the Client Relations Associate Role:

  • High school diploma or GED required
  • Associate's or Bachelor's degree in Business, Communications, Marketing, Economics, or a related field is preferred
  • 1-2 years of experience in a customer-facing role such as hospitality, retail, education, or healthcare is advantageous
  • Strong problem-solving skills and a desire to assist others
  • Professional and friendly communication abilities


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