Current jobs related to Patient Access Financial Counselor - Montgomery - Jefferson Health

  • Financial Access Counselor

    1 week ago

    Montgomery, Pennsylvania, United States Jefferson Health Full time

    Position Overview:The Financial Access Counselor plays a crucial role in ensuring patients receive the financial support they need while navigating the healthcare system. This position is essential in maintaining the high standards of customer service that Jefferson Health is known for.Key Responsibilities:Demonstrates a commitment to exceptional customer...

  • Financial Counselor MCC-Prattville

    3 weeks ago

    Montgomery, United States Baptist Health Full time

    The Financial Information Counselor at the Prattville office of Montgomery Cancer Center shall be responsible for verification and discussion of patient's insurance benefits, treatment costs estimates, and other business forms as needed for treatment Financial, Counselor, Patient Access, Healthcare, Education, Payment

  • Financial Advisor

    1 week ago

    Montgomery, Alabama, United States Baptist Health Full time

    Position OverviewThe Financial Information Counselor plays a crucial role in assisting patients at Baptist Health. This position is dedicated to ensuring that patients understand their insurance coverage and the financial implications of their treatment.Key ResponsibilitiesVerification of Insurance Benefits: Accurately assess and confirm patients' insurance...

  • Patient Access Financial Counselor

    4 weeks ago

    Montgomery, United States Jefferson Health Full time

    Einstein Montgomery Campus- East Norritonweekend coverage- 8 hours per week Primary Function: Understands the importance Einstein Healthcare Network places on providing exemplary customer service and performs job functions in a manner that helps meet the department customer service goals. Identifies customer service issues and resolves or initiates...

  • Patient Access Financial Counselor

    2 weeks ago

    Montgomery, United States Jefferson Health Full time

    Einstein Montgomery Campus- East Norritonweekend coverage- 8 hours per week (every weekend needed) Primary Function: Understands the importance Einstein Healthcare Network places on providing exemplary customer service and performs job functions in a manner that helps meet the department customer service goals. Identifies customer service issues and...

  • Patient Access Financial Counselor

    3 weeks ago

    Montgomery, United States Jefferson Health Full time

    Einstein Montgomery Campus- East Norritonweekend coverage- 8 hours per week Primary Function: Understands the importance Einstein Healthcare Network places on providing exemplary customer service and performs job functions in a manner that helps meet the department customer service goals. Identifies customer service issues and resolves or initiates...

  • Patient Financial Services Analyst

    1 week ago

    Montgomery, Alabama, United States Baptist Health Full time

    Baptist Health stands as the foremost healthcare provider in central Alabama, delivering extensive hospital-based and outpatient services to a significant portion of the local population. To explore more about Baptist Health, please visit our website.The Financial Clearance Analyst plays a crucial role in ensuring that accounts are financially prepared...

  • Patient Access Coordinator

    1 week ago

    Montgomery, Alabama, United States Baptist Health (AL) Full time

    Job Overview - Patient Registration SpecialistLocation: Prattville Medical Park LabAbout Us:Baptist Health stands as the foremost healthcare provider in central Alabama, delivering extensive hospital-based and outpatient services to a significant portion of the population in the region.Role Summary:The Patient Registration Specialist plays a crucial role in...

  • Patient Access Coordinator

    1 week ago

    Montgomery, Alabama, United States Baptist Health (AL) Full time

    Baptist Health stands as the foremost healthcare provider in central Alabama, delivering extensive hospital-based and outpatient services to a significant portion of the local population.To discover more about Baptist Health, please visit our website.Depending on departmental assignments, key responsibilities may encompass preregistration, patient...

  • Patient Access Coordinator

    1 week ago

    Montgomery, Alabama, United States Baptist Health (AL) Full time

    Baptist Health stands as the foremost healthcare provider in central Alabama, delivering extensive hospital-based and outpatient services to a significant portion of the local population.To discover more about Baptist Health, please visit our website.Depending on departmental assignments, key responsibilities may encompass preregistration, patient...

  • Patient Access Coordinator

    1 week ago

    Montgomery, Alabama, United States Baptist Health (AL) Full time

    Baptist Health stands as the foremost healthcare provider in central Alabama, delivering extensive hospital-based and outpatient services to a significant portion of the local population.To discover more about Baptist Health, please visit our website.Depending on departmental assignment, duties may encompass preregistration, registration, payer...

  • Financial Access Specialist

    1 week ago

    Montgomery, Pennsylvania, United States Jefferson Health Full time

    Position Overview:The Financial Access Specialist plays a critical role in ensuring patients receive the financial assistance they need while navigating the complexities of healthcare billing and insurance. This position requires a strong commitment to exemplary customer service and a thorough understanding of financial processes within a healthcare...

  • Patient Access Registration Coordinator

    1 week ago

    Montgomery, Alabama, United States Baptist Health (AL) Full time

    Baptist Health is a leading healthcare provider in central Alabama, offering a wide range of hospital-based and outpatient services to a significant portion of the local population.In this role, you will be responsible for various functions depending on departmental assignments, which may include preregistration, patient registration, verification of payer...

  • Financial Authorization Specialist

    3 days ago

    Montgomery, Alabama, United States Baptist Health Full time

    Baptist Health stands as the foremost healthcare provider in central Alabama, delivering extensive hospital-based and outpatient services to a significant portion of the local population. To discover more about Baptist Health, please visit our website.The Financial Clearance Analyst plays a crucial role in ensuring that accounts are financially prepared...

  • Admissions Counselor

    4 weeks ago

    Montgomery, United States Faulkner University Full time

    Job DescriptionJob DescriptionFaulkner University is seeking a qualified individual to serve as Recruiter/Admissions Counselor for Undergraduate Admissions. The selected individual will serve as an advisor, counselor and interpreter of the University's policies to any individual seeking admission to the University. Faulkner University is a Christian...

  • Patient Access Coordinator

    1 week ago

    Montgomery, Alabama, United States Baptist Health Full time

    Position Overview: The Patient Registration Specialist plays a vital role in the healthcare system by ensuring efficient patient access and registration processes. This position requires a keen attention to detail and strong organizational skills to manage patient information accurately. Key Responsibilities: Facilitate the registration process for patients...

  • Patient Access Coordinator

    3 days ago

    Montgomery, Alabama, United States Baptist Health Full time

    Position Overview: The Patient Registration Specialist plays a crucial role in ensuring efficient patient access and registration processes within the healthcare setting. This position requires a detail-oriented individual who can manage patient information accurately and provide excellent customer service. Key Responsibilities: Manage patient registration...

  • Patient Access Coordinator

    1 week ago

    Montgomery, Alabama, United States Baptist Health Full time

    Position Overview:The Patient Registration Specialist plays a crucial role in the healthcare system by ensuring efficient patient access and registration processes. This position requires a detail-oriented individual who can manage multiple tasks effectively in a fast-paced environment.Key Responsibilities:Facilitate patient registration and ensure accurate...

  • Patient Care Administration Specialist

    4 days ago

    Montgomery, Alabama, United States Baptist Health (AL) Full time

    Job Overview - Patient Services CoordinatorBaptist Health stands as the foremost healthcare provider in central Alabama, delivering extensive hospital and outpatient services to a significant portion of the local population.The Patient Services Coordinator for OrthoNow is tasked with ensuring efficient operations in the areas of registration, appointment...

  • Senior Patient Access Coordinator

    1 week ago

    Montgomery, Alabama, United States Thomas Jefferson University Full time

    Key Responsibilities Full-Time Leadership Position Overview The Lead Patient Access Representative plays a crucial role in overseeing the daily operations of the Patient Access team. This position serves as a subject matter expert and provides essential support to Patient Access Representatives, ensuring that all interactions with patients and...

Patient Access Financial Counselor

2 months ago

Montgomery, United States Jefferson Health Full time
Einstein Montgomery Campus- East Norriton

Primary Function:
  • Understands the importance Einstein Healthcare Network places on providing exemplary customer service and performs job functions in a manner that helps meet the department customer service goals.
  • Identifies customer service issues and resolves or initiates necessary follow-up.
  • Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information. Explains necessary forms and obtains signatures from patient/guarantor.
  • Utilizes appropriate reports to contact insurance payers, verifying benefits and obtaining necessary authorizations. Documents authorization and benefit information in registration system. Work with payors to resolve accounts that are pending or denied.
  • Screens patient/guarantor for federal, state, county or other assistance programs and completes necessary forms and applications per facility guidelines.
  • Explains insurance benefits and collects current and outstanding co-pays, deductibles and self-pay portions due or establishes payment arrangements for these balances as appropriate.
  • Maintains a working knowledge of third-party reimbursement requirements and regulations.
  • Exhibits working knowledge in the use of all registration and scheduling systems, electronic verification
  • tools and Web based resources.
  • Follows Patient Financial Services self-pay policies including self-pay fee schedules, completion of Medical Assistance and Charity Care Application, explanation of payment options and collections of monies due.
  • Follows Patient Financial Services policies related to cash handling and performs department cashiering functions and point of service transactions.
  • Maintains understanding of the medical necessity screening process and appropriate systems and a working knowledge of ICD-9 and CPT codes.
  • Performs appropriate pre-registration functions including calling physician offices, insurance payers and
  • the patient/guarantor, as necessary.
  • Cross-trained with appropriate knowledge and skills necessary to staff multiple areas within department,
  • including but not limited to Diagnostic/Interventional, Admissions, Cashier, Pre-Registration, Scheduling and Emergency Department.
  • Participates in training of new team members.
  • Work closely with Nursing, Ancillary, Scheduling, Case Management, Social Workers, Managed Care
  • Companies, Physicians, Administration and Patient Accounting.
  • Maintains departmental logs for statistical reporting. Works departmental reports as assigned.
  • Consistently meets Quality Assurance standards set by Patient Financial Services department.
  • Meets departmental goals regarding collections, productivity and customer service.
  • Participates in internal department committees.
  • Assists his/her manager in planning and organizing department activities.


The Financial Counselor/MA Specialist interviews in-house patients referred for Medical Assistance applications. Obtains various paperwork from patients and other hospital departments that are necessary to secure applications according to MA regulations. Work with County Assistance office and referral agencies to obtain Medical Assistance approvals. Process and perform system maintenance pertaining to PA 162 forms. Work with Case Management to insure MA 87s are processed according to MA regulations. Provide support for MA biller.

Qualifications

Education/Training/Experience:

High School diploma or equivalent

Two (2) years' experience in a financial, business office, or customer service environment required.

One year hospital business office experience required

Demonstrated computer skills (including Microsoft Word and Excel).

Working Knowledge of ICD9 coding and medical terminology.

Able to work with minimal supervision.

Well organized, self motivated individual with a positive attitude.

Excellent customer service skills.

Ability to work effectively with all payor and hospital personnel

Conditions of Employment

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Closing Statement

About Jefferson

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 42,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top healthcare systems in the country and the largest provider in the Philadelphia area, serves patients through millions of encounters each year at 17 hospitals and more than 160 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.