Bilingual Customer Service Rep
1 month ago
DebtBlue, LLC is a fast-growing debt settlement organization committed to helping individuals and families get back on their feet financially. We help restore peace to people filled with fear, families without hope, and folks who doubt they'll ever have a positive financial future. We are committed to serving with integrity, excellence, compassion, and a smile. If you share these same philosophies, become a DebtBluer today
Job Summary: DebtBlue is seeking a Bilingual Customer Service Representative who is the primary source of contact for clients enrolled in our debt settlement program. The ideal candidate will motivate clients to graduate (complete the program) by listening to their needs and providing them with a positive experience. CSS resolve simple to complex client inquiries in a professional and courteous manner using detailed knowledge of program, systems, applications, and problem solving-decision making skills while adhering to company guidelines and Debt Blue Core Values. The Client Success Specialist I will report to Client Success Manager.
What you'll do:
- Notate client accounts in CRM with accurate and complete information to ensure exceptional
- communication between employees and departments
- Professionally handle incoming client requests and make monthly follow-up calls
- Proactively address client needs via various communication channels
- Complete outbound calls and annotate tasks
- Communicate thorough understanding of company products and consumer debt relief options to clients as necessary
- Utilize Customer Relationship Management system (CRM) to assign and complete tasks
- Other duties as required to support department operations
- Bilingual (English/Spanish) ** Required **
- High School Diploma or GED (required)
- 2 years of (Call Center) Preferred
- Empathy and willingness to assist clients throughout their financial hardship
- Problem solver with the ability to multitask using judgment and decision-making skills
- Talent to compete in a fast-paced, high-energy environment
- A stellar work ethic including a record of punctuality and good attendance
- Proficiency in Microsoft Office, SharePoint and client service software, database, and tools
- Bilingual (Spanish) is a plus
- Hours 10 am - 7 pm
- 401K
- Health insurance
- Dental insurance
- Vision insurance
- Short-term disability insurance
- Long-term disability insurance - employer paid
- Basic Life insurance - employer paid
- Paid Time Off
- Paid holidays
- Employee referral program
- Free onsite gym
- 401K
- Health insurance
- Dental insurance
- Vision insurance
- Short- & long-term disability insurance
- Life insurance
- Paid Time Off
- Paid holidays
- Employee referral program
- Free on-site gym
- Ergonomical desk
What is it like working for DebtBlue?
The culture of this company is amazing. The people here are very friendly and always willing to help. They are also open to new ideas for improving processes. As a member of the team, you will have plenty of opportunities for growth and flexible schedules. We encourage our employees to speak up and share their ideas, opinions, and feedback.
Ready to join our team?
If this job seems like a good fit for you, we would be happy to discuss it with you Please take a few minutes to complete our brief online application. We will get in touch with you afterwards to provide more information regarding the position and the subsequent steps.
Learn more about DebtBlue, our services and what we have to offer by reviewing the following links:
Company's Website:
Informational Videos:
Facebook:
LinkedIn:
Testimonials and Trustpilot Reviews:
***Nationally recognized TV ads as seen on Fox News, MSNBC, and other major networks***
AAP/EEO Statement
DebtBlue, LLC is an equal opportunity employer. DebtBlue considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, genetic information (GINA), age, disability, marital status or veteran status, or any other legally protected status. No question on this application is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.
-
Bilingual Customer Service Representative
2 months ago
Richardson, United States PrideStaff Full timeOur client in Richardson is looking for a Bilingual Customer Service Representative to join their time! They're looking for someone to start ASAP! Hours: M-F 7:30 - 4:30 Compensation: $20/hour Responsibilities and Duties Must be able to communicate by phone with vendors and customers. Support the Sales Reps/Sales Managers in an Administrative role....
-
Bilingual Customer Service Representative
4 weeks ago
Richardson, Texas, United States Adecco US, Inc. Full timeAdecco US, Inc. is seeking a highly skilled Bilingual Customer Service Representative to join our team in the Dallas, TX area.As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to clients in both English and Spanish or French, while working effectively in assigned channels such as phone, email,...
-
Bilingual Customer Service Representative
2 months ago
Richardson, United States TRC Talent Solutions Full timeTRC Talent Solutions is seeking a Bilingual Customer Service Representative for our client in Richardson, TX! As the Customer Service Representative, you are responsible for being the primary contact for clients enrolled in debt settlement programs. Responsibilities: Data entry of client accounts within the CRM, maintaining accurate and complete...
-
Bilingual Customer Service Representative
4 weeks ago
Richardson, Texas, United States DebtBlue Full timeJob SummaryDebtBlue is seeking a highly skilled Bilingual Customer Service Representative to serve as the primary point of contact for clients enrolled in our debt settlement program. The ideal candidate will possess excellent communication skills, empathy, and a strong ability to multitask in a fast-paced environment.Key ResponsibilitiesProvide exceptional...
-
Bilingual Customer Service Representative
2 months ago
Richardson, United States TRC Talent Solutions Full timeTRC Talent Solutions is seeking a Bilingual Customer Service Representative for our client in Richardson, TX!As the Customer Service Representative, you are responsible for being the primary contact for clients enrolled in debt settlement programs. Responsibilities: Data entry of client accounts within the CRM, maintaining accurate and complete information...
-
Bilingual Customer Service Representative
1 month ago
Richardson, Texas, United States GEICO Full timeGrow Your Career with GEICOWe're looking for Bilingual Customer Service Representatives to join our team in Richardson, TX. As a key member of our customer service team, you'll provide exceptional service to our policyholders, answering their questions, making policy changes, and providing recommendations.About the RoleThis is an in-office position, and...
-
Bilingual (Spanish) Customer Service Representative
5 months ago
Richardson, United States GEICO Full timeBilingual (Spanish) Customer Service Representative - Dallas, TX Salary: $20.50 per hour / $41,300 annually +10% Bilingual Skill Differential! *In office position When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO....
-
Bilingual Customer Support Specialist
1 month ago
Richardson, Texas, United States ReqRoute Inc Full timeJob Summary:ReqRoute Inc is seeking a highly skilled Bilingual Customer Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients while ensuring timely and effective resolution of customer inquiries and issues.Key Responsibilities:Respond to customer...
-
Senior Customer Service Scheduling Specialist
3 weeks ago
Richardson, United States Chewy Full timeChewy - Customer Service [Customer Service Rep / Call Center] As a Customer Service Representative at Chewy, you'll: Engage directly with customers through multiple channels (inbound phone calls, chats, email) regarding many topics (from helping customers shop for their new pet to finding that perfect chew toy or even problem-solving when something doesn't...
-
Bilingual Customer Support Representative
4 weeks ago
Richardson, Texas, United States ReqRoute Inc Full timeJob Summary:ReqRoute Inc is seeking a highly skilled Bilingual Customer Support Representative to join our team. As a key member of our collections team, you will be responsible for outbound and inbound calls with delinquent borrowers, finding solutions to bring their loans to a current status, and processing payments for borrowers with past due payments....
-
Bilingual Customer Support Specialist
4 weeks ago
Richardson, Texas, United States ReqRoute Inc Full timeJob Description:ReqRoute Inc is seeking a highly skilled Bilingual Customer Support Specialist to join our team. As a key member of our collections team, you will be responsible for resolving delinquent borrower issues through outbound and inbound calls. Your goal will be to find solutions to bring borrowers' loans to a current status, process payments for...
-
Bilingual Customer Support
4 months ago
Richardson, United States ReqRoute Inc Full timeJob Description: Essential Job Duties and Responsibilities: •Outbound/Inbound calls with delinquent borrowers •Find solutions to help bring borrower's loans to a current status. •Process payments for borrowers with past due payments •Maintain daily, weekly, and monthly collection and metric goals. •Remain in compliance with collections policies and...
-
Customer Service Representative
4 weeks ago
Richardson, Texas, United States Thien Thai - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you a customer-focused individual who enjoys working with the public? If so, this role may be the perfect fit for you. As a State Farm Agent Team Member, you will be responsible for educating customers about insurance options and providing exceptional customer service.ResponsibilitiesUse a customer-focused,...
-
Customer Service Representative
3 weeks ago
Richardson, Texas, United States GEICO Full timeCustomer Service Representative OpportunityGEICO is seeking a skilled Customer Service Representative to join our team in Richardson, TX. As a representative, you will be the first point of contact for our policyholders, handling inquiries, making policy changes, and providing recommendations to ensure exceptional customer service.About the RoleThis is an...
-
Call Center Member Service Representative
2 months ago
Richardson, United States Texans Credit Union Full timeJob Type Full-time Description Texans Credit Union has a great opportunity for a Member Service Representative to join our Member Connect (Call Center) team! This is an ideal position for candidates who thrive on providing exceptional customer service by phone! This role offers hybrid remote work after the initial 5 to 6 week training period. This position...
-
On Site Staffing Coordinator
1 month ago
Richardson, United States Ascend Staffing Full timeJob DescriptionJob DescriptionSalary: $17/hourLooking for a great experience-building job? If so, this job is for you!We have an opening for our On-Site Bilingual Staffing Coordinator position in Richardson, TexasPay rate: $17/hourShift Info: 6 am - 3 pm with flexibilityJob SummaryThe Staffing Coordinator is responsible for recruiting, interviewing,...
-
Customer Service
3 months ago
Richardson, United States L and S Mechanical Full timeJob Type Full-time Description About L&S Mechanical L&S Mechanical began as a Dallas-based contractor in 1985 and has grown over the years to have five locations out of Dallas, Fort Worth, Houston, San Antonio, and Austin. Over the past thirty years, we have become known as the premier provider of new home construction in the plumbing industry. In the last...
-
Store Manager
3 months ago
Richardson, United States Community Choice Financial Family of Brands Full timeOverview: As a Bilingual Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience. Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a...
-
Customer Service Representative
3 months ago
Richardson, United States Associa Full timeThe Customer Service Associate is responsible for assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone or via email, but they may also deal with customers in person. Customer Service, Customer Service Representative, Office Manager, Representative, Community Manager, Retail,...
-
Customer Service Associate
2 weeks ago
Richardson, Texas, United States PrideStaff Full timePrideStaff is seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for providing top-notch customer service via phone and resolving customer inquiries in a professional and timely manner.About the Role:As a Customer Service Representative, you will:Answer inbound calls from customers in a...
