Customer Service Associate

2 weeks ago


Richardson, Texas, United States PrideStaff Full time

PrideStaff is seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for providing top-notch customer service via phone and resolving customer inquiries in a professional and timely manner.

About the Role:

As a Customer Service Representative, you will:

  • Answer inbound calls from customers in a professional and courteous manner
  • Research information using multiple resources and route calls to the appropriate resource
  • Provide customers with product and service information, resolve customer concerns and complaints, and enter customer information in our system
  • Identify and escalate priority issues and complete call logs and produce call reports
  • Provide follow-up customer calls when necessary

We are looking for a highly motivated and organized individual who is able to work in a fast-paced environment and provide excellent customer service.

Hiring Immediately



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