WIC Intake Specialist

4 days ago


Tempe, United States Maricopa County, AZ Full time

Posting Date09/09/24Application Deadline09/16/24Pay Range$16.50 - $25.00 hourly Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.This position may qualify for up to $1.00 per hour multilingual pay differential.Job TypeUnclassifiedDepartmentPublic HealthAbout the PositionDo you pride yourself on going the extra mile to deliver stellar customer service? As our WIC Intake Specialist, you will have the opportunity to be one of our clients' first encounters. As a WIC Intake Specialist, you will be the first line of support to clients seeking Women, Infants, and Children (WIC) services. In this role, you will become an expert in determining WIC program eligibility, conducting anthropometric and biochemical screenings, and educating clients on how to use their nutrition benefits.On-The-Spot Hiring Event:We're hosting an in-person hiring event for this position Join us Thursday, September 12, from 2:30 PM - 5:30 PM at our St Mary's WIC location, 3003 W. Thomas Rd, Phoenix, AZ 85017. The cross streets are 31st Ave & Thomas. Bring your resume, walk-in, and walk-out with a new career at Maricopa County About UsCome work for Maricopa County Department of Public Health, the 3rd largest health jurisdiction in the U.S. MCDPH's mission is to increase the quality of life for our residents by collaborating with the community to develop and implement strategies, programs, and services addressing the emerging and changing needs of public health. We aim to serve Maricopa County residents with a focus on health equity and a data-driven approach to our work. We value our staff's unique skills and differences, as well as the varied experiences and disciplines we represent. Together, we are working towards our vision of creating a healthy, thriving Maricopa County for all.Proud to OfferWork with a greater purposeOpportunities for growth and development within Maricopa CountyTuition reimbursementExceptional work-life balancePublic Service Loan Forgiveness (PSLF) employerLow-cost, high-value healthcare for you and your qualifying dependentsPaid vacation, sick time, and parental leaveExtensive wellness program, including healthcare premium discountsEmployee discounts for goods and servicesMaricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1Learn more at Work With Us | Maricopa County, AZWe RequireBilingual skills in Spanish/EnglishTwo years of experience providing public services and interacting with the publicHigh school diploma or GEDAn equivalent combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basisWe Also ValueExperience assessing client eligibility for public assistance programsExperience working in a WIC programJob ContributionsAssesses WIC program eligibility based on federal regulations and guidelines (e.g., screening and documentation of family income, identification for participants and caregivers, family address, caregiver information level, foster status, and participant category)Documents in client files in the Arizona WIC Health and Nutrition Delivery System (HANDS) computer systemGathers caregiver written consent using the HANDS computer system and DocuSignPerforms hemoglobin screening tests using invasive and non-invasive methods depending on the participant's agePerforms anthropometric measurements (e.g., height, length, and weight) on women, infants, and childrenInforms clients of their rights and obligations for program participationProvides client-centered information on the specific nutrition benefits provided, vendor and Farmers' Market locations to utilize benefits, and instructions on how to use and redeem nutrition benefitsSchedules appointments and performs client check-inParticipates in annual, ongoing program continuing training activities under Federal WIC regulationWorking ConditionsWork is performed indoors in an office setting within a team environment, interacting with a diverse populationMay be assigned to work at various WIC sitesMust be able to participate in emergency response training as scheduled and be available to respond as directed in the event of a public health emergencyWithin one month of hire, all employees are required to provide evidence of immunity or receive immunizations for vaccine-preventable illnesses for any position within the Maricopa County Department of Public Health; required immunizations include MMR (measles, mumps, rubella), Tdap (whooping cough and diphtheria), Varicella (chickenpox), and annual Influenza; some positions require a Hepatitis B vaccine and/or a Tuberculosis testSelection ProcedureOnly the most qualified candidates will be consideredConsideration will only be given to candidates who submit online applicationsCandidates will be contacted primarily through email and their Workday online application profileMust pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitiveMaricopa County is an equal opportunity employer.Apply Now



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