We have other current jobs related to this field that you can find below
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Client Experience Specialist I
4 weeks ago
Atlanta, United States OnPay Full timeJob DescriptionJob DescriptionAbout OnPay,OnPay is a fast-growing software company headquartered in Atlanta offering a modern cloud-based payroll, HR, and benefits solution for small to mid-size businesses. We’re currently seeking talented and curious individuals to join our team. We want to hear from you if you are interested in becoming a part of an...
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Client Experience Specialist I
1 week ago
Atlanta, United States OnPay Full timeJob DescriptionJob DescriptionAbout OnPay,OnPay is a fast-growing software company headquartered in Atlanta offering a modern cloud-based payroll, HR, and benefits solution for small to mid-size businesses. We’re currently seeking talented and curious individuals to join our team. We want to hear from you if you are interested in becoming a part of an...
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Client Support Specialist
7 days ago
Atlanta, Georgia, United States CorDx Full timeCorDx is looking for a Client Support Specialist to join our dedicated team. The primary responsibilities of the Client Support Specialist will involve addressing inquiries, assisting clients with troubleshooting, guiding customers in product selection, and managing incoming service requests. Client Support Specialist Responsibilities: Responding to client...
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Client Support Specialist
6 days ago
Atlanta, Georgia, United States Qonten Full timeClient Support Specialist - Part TimeAs a Client Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your responsibilities will include assisting clients with inquiries, resolving issues, and providing information about our services.Key Responsibilities:Engage with customers through various communication channels,...
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Client Support Specialist
1 day ago
Atlanta, Georgia, United States Terminix International Full timeClient Support Specialist - Full Time Job Overview: As a vital member of our team, the Client Support Specialist serves as the primary point of contact between our valued clients and our service teams. This role is essential in ensuring seamless communication and service delivery. Key Responsibilities: Act as a liaison between clients and service personnel,...
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Client Engagement Specialist
7 days ago
Atlanta, Georgia, United States Fuel50 Full timeAbout This PositionWe are seeking a skilled Client Engagement Specialist to become a vital member of our Global Client Engagement team. This team delivers significant value to our clients, ensuring that talent management strategies utilizing Fuel50 yield measurable long-term benefits for both clients and employees, as well as tangible business outcomes that...
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Client Relations Specialist
7 days ago
Atlanta, United States REGINALD JOHNSON - State Farm Agent Full timeJoin Our Team as a Client Relations SpecialistWe are seeking a dedicated Client Relations Specialist to become a vital part of our team at REGINALD JOHNSON - State Farm Agent. This role is centered around fostering strong client connections and advocating for our diverse range of insurance offerings, including auto, home, and life coverage.Key...
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Client Engagement Specialist
18 hours ago
Atlanta, Georgia, United States LJG Sales and Marketing Inc Full timeJob OverviewClient Engagement Specialist - Opportunity for GrowthAre you enthusiastic about interacting with individuals and providing exceptional service? Do you excel in a lively and interactive atmosphere? If this resonates with you, we may have the perfect role.We are a rapidly growing organization based in Sandy Springs, GA, committed to delivering...
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Client Success Specialist
18 hours ago
Atlanta, Georgia, United States Globe Life American Income AO Full timeAbout the Role:Globe Life American Income AO is seeking a highly motivated and results-driven Client Success Specialist to join our team. As a Client Success Specialist, you will play a critical role in supporting our clients with their benefits and ensuring a seamless onboarding experience.Key Responsibilities:Provide exceptional customer service to...
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Client Support Specialist
7 days ago
Atlanta, Georgia, United States CorDx Full timePosition OverviewCorDx is on the lookout for a Client Support Specialist to enhance our customer engagement team. The primary responsibilities of the Client Support Specialist will encompass addressing inquiries, assisting clients with troubleshooting, guiding product selection, and managing incoming customer requests.Key Responsibilities:Responding to...
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Client Success Specialist
3 days ago
Atlanta, Georgia, United States Globe Life American Income AO Full timeAbout the Role:Globe Life American Income AO is seeking a highly motivated and results-driven Client Success Specialist to join our team. As a Client Success Specialist, you will play a critical role in supporting our clients with their benefits and ensuring a seamless onboarding experience.Key Responsibilities:Provide exceptional customer service to...
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Client Success Specialist
3 days ago
Atlanta, Georgia, United States Globe Life American Income AO Full timeAbout the Role:Globe Life American Income AO is seeking a highly motivated and results-driven Client Success Specialist to join our team. As a Client Success Specialist, you will play a critical role in supporting our clients with their benefits and ensuring a seamless onboarding experience.Key Responsibilities:Provide exceptional customer service to...
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Customer Experience Specialist
3 months ago
Atlanta, United States Phase 3 Marketing & Communications Full time**Customer Experience Specialist** Sales Support Atlanta, Georgia Minimum Experience **Mid-level** Job Description: Our Customer Experience Specialist position is responsible for account coordination and sales support to ensure the retention and growth of multiple customer accounts. Job Responsibilities: * Customer service, order entry, forecasting,...
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Client Relations Specialist
6 days ago
Atlanta, Georgia, United States PrideStaff Full timeJob OverviewPosition: Client Relations SpecialistWorking Hours: Monday to Friday, 8 am - 5 pmCompensation: $20-29 per hour (based on experience)Location: Atlanta, GAPrideStaff, a well-respected staffing agency, is seeking a Client Relations Specialist to deliver operational and administrative assistance for a financial advisory firm. The role encompasses a...
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Client Services Support Specialist
2 months ago
Atlanta, United States BOLD Integrated Payments, LLC Full timeClient Support Specialist, Tier 1 In-office position - Dunwoody area FinTech / SAAS / Payments / Merchant Services Industry Medical, Dental, Vision, 401k Benefits $45k - $47k Position Description Overview BOLD Integrated Payments is seeking a Client Support Specialist, Tier 1 responsible for being the principal contact for the service side of the client...
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Client Support Specialist
7 days ago
Atlanta, Georgia, United States SEKO Full timeClient Support SpecialistJob Category: Operations Requisition Number: CUSTO001098Job OverviewIn order to maintain our leadership in this dynamic and swiftly-evolving global sector, it is crucial that we recruit individuals who resonate with our corporate values and aspire to contribute to the future achievements of our organization. SEKO is a client-focused...
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Client Service Specialist
3 months ago
Atlanta, United States Blank Label Full timeWho is Blank Label? Blank Label is an award-winning custom menswear brand with the mission of making custom the new standard for every male shopper - taking guys from ill-fitting work and casual wear to being a guy people would stop on the street just to compliment them on an outfit. We were founded in 2010 as an online custom shirt maker, and since then...
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Client Services Support Specialist
2 months ago
Atlanta, United States VersiTech Bold Integrated Payments Tonic Full timeClient Support Specialist, Tier 1 In-office position - Dunwoody area FinTech / SAAS / Payments / Merchant Services Industry Medical, Dental, Vision, 401k Benefits $45k - $47k Position Description Overview BOLD Integrated Payments is seeking a Client Support Specialist, Tier 1 responsible for being the principal contact for the service side of the client...
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Client Intake Specialist
6 days ago
Atlanta, Georgia, United States Farrin Full timeJob DescriptionSalary:Our eminent domain practice is expanding, and we are seeking a skilled Client Intake Specialist to support this growth. Our workplace culture is distinctive, and we maintain high standards - if this description resonates with you, we encourage you to consider this opportunity.About the Firm:Delivering exceptional legal services to our...
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Client Services Support Specialist
3 months ago
Atlanta, United States VersiTech Bold Integrated Payments Tonic Full timeJob DescriptionJob DescriptionClient Support Specialist, Tier 1 In-office position - Dunwoody areaFinTech / SAAS / Payments / Merchant Services IndustryMedical, Dental, Vision, 401k Benefits $45k - $47k Position Description OverviewBOLD Integrated Payments is seeking a Client Support Specialist, Tier 1 responsible for being the principal contact for the...
Client Experience Specialist
2 months ago
Job Description
Job Description
About Power Support Partners:
Power Support Partners is founded on the idea that a business can sincerely improve the world. We are a group of entrepreneurs, creatives, and technologists who set out to build a team of people that sincerely believes in our values: Love People, Improving Always, Together We Win, and Executing with Excellence. Our main service is installing and maintaining standby generators for power outages which helps people through some of the most difficult moments of their lives. By the need of 2024, we will have 10 locations across the Southeast. The Inside Sales team supports our customers across all of our locations.
Role Summary:
The Client Experience Specialist role is integral to ensuring high-quality client
interactions and service delivery related to generator maintenance, monitoring,
service, and warranties. This role demands active management and
coordination of these service tasks, aiming to enhance client satisfaction,
optimize service delivery processes, and uphold the company's standards and
values.
Responsibilities & Process:
Manage and Support: Be a productive member of a team responsible for
the day-to-day management of generator services, including maintenance,
monitoring, service tasks, warranty sales, and follow-ups, ensuring timely
and efficient completion of tasks and customer communication related to
each of these services offered.
Process Improvement: Identify efforts to refine and enhance service
delivery processes, focusing on reducing inefficiencies, improving client
experience, and fostering continuous improvement for customer care -
report these ideas and enhancements to your manager.
Client Relationships: Develop and maintain strong relationships with
clients by understanding, meeting, and/or exceeding their needs and
expectations through effective service coordination.
Collaboration: Work closely with other departments, including operations
team members, service technicians, and dispatch managers, to ensure a
seamless and positive client experience across all touchpoints.
Communication: Maintain effective communication channels within the
team and with clients, ensuring clarity, responsiveness, and a positive
service experience.
Ad-hoc Duties: Perform other duties as required, including serving as a
primary coordinator for critical clients or high-priority service tasks.
Requirements:
Experience: 3-5 years of relevant experience in service coordination or
client experience roles, preferably within the generator service industry or
related fields.
Communication Proficiency: Exceptional communication skills, including
the ability to effectively communicate with clients and team members
across various channels.
Problem-Solving: Strong problem-solving skills, with the ability to address
and resolve service-related issues promptly and effectively.
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