We have other current jobs related to this field that you can find below
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Veterinary Care Assistant
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Durham, North Carolina, United States Community Veterinary Partners Full timeJob OverviewWe are seeking a dedicated and enthusiastic Veterinary Care Assistant to support our team at Community Veterinary Partners. This full-time position involves working in a dynamic environment where compassion and professionalism are paramount.Key ResponsibilitiesAssist in the care and treatment of animals in accordance with established...
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Veterinary Care Assistant
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Durham, North Carolina, United States Community Veterinary Partners Full timeJob OverviewWe are seeking a dedicated and enthusiastic Veterinary Care Assistant to support our team at Community Veterinary Partners. This role is crucial in maintaining the high standards of care that our patients deserve.Key ResponsibilitiesAssist in the daily operations of the veterinary clinic, ensuring a clean and safe environment for both staff and...
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Veterinary Technician Specialist
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Veterinary Assistant
3 months ago
Durham, United States Mission Veterinary Partners Full timeJob DescriptionJob DescriptionOverviewFalconbridge Animal Hospital has an opportunity for a Veterinary Assistant to join our team! Location: 1401 W NC Hwy 54, Durham, NC 27707 Shift Details: 4-10's with a rotating Saturday. Our operating hours are Monday-Friday from 7:30 am-6:00 pm and Saturday from 9:00 am-1:00 pm.Compensation: $15-$18/hour. Prior...
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Veterinary Assistant
3 months ago
Durham, United States Mission Veterinary Partners Full timeJob DescriptionJob DescriptionOverviewFalconbridge Animal Hospital has an opportunity for a Veterinary Assistant to join our team! Location: 1401 W NC Hwy 54, Durham, NC 27707 Shift Details: 4-10's with a rotating Saturday. Our operating hours are Monday-Friday from 7:30 am-6:00 pm and Saturday from 9:00 am-1:00 pm.Compensation: $15-$18/hour. Prior...
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Surgery Veterinary Technician Supervisor
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Durham, United States Triangle Veterinary Referral Hospital of Durham Full timeJob DescriptionJob DescriptionSurgery Veterinary Technician SupervisorDurham, NC Schedule: Full-time, First Shift, Exact Days Flexible Triangle Veterinary Referral Hospitals (TVRH) are the premier Emergency and Specialty Hospitals in the Triangle area! TVRH is looking for a highly motivated and highly skilled Surgery Veterinary Technician Supervisor to...
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Oncology Veterinary Technician
1 day ago
Durham, North Carolina, United States Triangle Veterinary Referral Hospital of Durham Full timeJob OverviewPosition: Registered Veterinary Technician (Oncology Specialty)Location: Triangle Veterinary Referral HospitalsAre you a dedicated Registered Veterinary Technician with a passion for specialty veterinary medicine? Triangle Veterinary Referral Hospitals is looking for a committed individual to join our Oncology team. We welcome candidates with...
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Veterinary Technician Assistant
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Durham, United States Mission Veterinary Partners Full timeJob DescriptionJob DescriptionOverviewFalconbridge Animal Hospital has an opportunity for a Veterinary Technician Assistant to join our team! Location: 1401 North Carolina 54 Durham, North CarolinaCompensation: $11-$13/hr. Perfect for a high school student interested in working after school and on Saturday's. Saturday availability required. Falconbridge...
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Veterinary Assistant
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Board-Certified Veterinary Internist
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Veterinary Internist
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Durham, United States Triangle Veterinary Referral Hospital -Durham Full timeJob DescriptionJob DescriptionWe are seeking a Board-Certified Small Animal Internist to join our incredible and growing team in Durham, NC!The Triangle's premier Emergency and Specialty Hospitals are growing! We are seeking a 2nd board-certified or board-eligible Veterinary Internist to join our Specialties Team at our Durham, NC location. Triangle...
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Durham, North Carolina, United States Triangle Veterinary Referral Hospital -Durham Full timePosition OverviewTriangle Veterinary Referral Hospital is on the lookout for a Board-Certified Small Animal Internist to enhance our exceptional team.As a leading facility in the region, we are expanding our Specialties Team and are in search of a second board-certified or board-eligible Veterinary Internist. Our organization comprises multiple 24-hour...
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Registered Veterinary Technician
6 days ago
Durham, North Carolina, United States Triangle Veterinary Referral Hospital of Durham Full timeJob OverviewPosition: Registered Veterinary Technician - OncologyLocation: Triangle Veterinary Referral HospitalsAre you a dedicated Registered Veterinary Technician with a passion for specialty medicine? Triangle Veterinary Referral Hospitals is looking for a skilled individual to enhance our Oncology team. We welcome candidates from all backgrounds,...
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Durham, North Carolina, United States Triangle Veterinary Referral Hospital of Durham Full timeJob OverviewPosition: Registered Veterinary TechnicianDepartment: Specialty Services - OncologyLocation: Triangle Veterinary Referral HospitalsWe are currently seeking a dedicated Registered Veterinary Technician to enhance our Oncology team. This role is ideal for those passionate about specialty veterinary medicine, whether you are an experienced...
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Customer Service Representative
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Durham, United States Takeoff Enterprise Full time $40,000 - $50,000Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception here. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part...
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Registered Veterinary Technician
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Durham, United States Triangle Veterinary Referral Hospital of Durham Full timeJob DescriptionJob DescriptionRegistered Veterinary Technician(Specialty Training Provided)Durham, North Carolina HIRING BOUNS-$3500 Are you a Registered Veterinary Technician with an interest in specialty medicine? If so, we would like to meet you! TVRH is seeking a Registered Veterinary Technician to join our Oncology service. We are open to all...
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Veterinary Technicians
3 months ago
Durham, United States Triangle Veterinary Referral Hospital of Durham Full timeJob DescriptionJob DescriptionICU and Critical Care Veterinary TechniciansDurham, NCSchedule: Full-time, 1st and 2nd shiftsThe Triangle's premier Emergency and Specialty Hospitals are growing! We are looking for highly motivated, highly skilled individuals to join our ICU team. We provide 24-hour emergency service and specialty referrals in surgery,...
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Durham, North Carolina, United States Falconbridge Animal Hospital Full timePosition OverviewFalconbridge Animal Hospital is seeking a dedicated Veterinary Receptionist to enhance our client service experience.About Our Practice: At Falconbridge Animal Hospital, we prioritize compassionate care for all pets, including cats, dogs, and exotic animals. Our facility is a full-service, Fear Free, AAHA-accredited veterinary hospital...
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Customer Service Representative
3 months ago
Durham, United States Metal Supermarkets Raleigh Full timeMetal Supermarkets is the leading supplier of small quantity metal throughout the US and Canada. We are looking for a customer-oriented service representative. A customer service representative, or CSR, acts as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency....
Veterinary Customer Service Representative
2 months ago
Job Description
Job Description
We are looking for a Client Service Representative to join our award-winning team Voted Best of Durham for the past 11 years, we are an 8-veterinarian practice located in Durham, NC. As an AAHA-accredited and Certified Cat-Friendly Practice, we take pride in our exceptional standards. In this role, you will be responsible for delivering outstanding customer service, handling multiple phone calls, scheduling appointments, and effectively communicating client needs to our team members throughout the day.
Position Overview:
As a Client Service Representative (CSR), you will be the first point of contact for our clients and play a vital role in ensuring a positive experience for them and their pets. Your primary responsibilities will include managing client interactions, scheduling appointments, handling inquiries, and supporting our veterinary team in delivering top-notch care.
Responsibilities :
Greet clients warmly and professionally, creating a welcoming atmosphere in the practice.
Appointment and boarding reservation scheduling
Provide information to clients about patient care recommendations and services
Client education of our services, preventatives, standard of care, vaccinations, vaccine schedules, online pharmacy, website communication, PetDesk, and our phone App.
Document and update patient records based on interactions and communicate effectively with doctors and coworkers
Providing EXCELLENT Customer service
Filling client's needs such as scheduling, prescription requests, answering questions, reminder calls, client forms, and other requests.
Schedule and confirm appointments, ensuring efficient use of the veterinary team’s time.
Handle client inquiries, providing accurate information and directing them to the appropriate resources.
Assist clients in understanding their pets' needs and guide them toward the services and products that best meet those needs.
Maintain accurate client records and update information as needed.
Process payments, manage billing inquiries, and ensure accurate financial transactions.
Coordinate with the veterinary team to ensure smooth communication and efficient workflow.
Address and resolve client concerns or escalate them to the appropriate team member.
Perform other administrative duties as required to support the practice’s operations.
Qualifications:
Outgoing and friendly personality with a genuine passion for helping clients and their pets.
Previous experience in veterinary customer service (preferred)
3+ years of Customer Service Experience needed
Proven experience in a customer service role, preferably in a fast-paced environment.
Self-motivated and proactive, with a strong desire to complete tasks efficiently and accurately.
Ability to work collaboratively as part of a team and independently when necessary.
Ability to build excellent rapport with clients, staff, and comfort working with animals
Ability to prioritize and multitask
Positive and professional demeanor
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment
Open availability including rotating weekends
Strong organizational skills with the ability to multitask and prioritize effectively.
Comfortable asking questions and seeking clarification to provide the best possible service.
Proficiency with computer systems and the ability to learn new software quickly.
Benefits :
Surrounded by beautiful nature preservation
Paid parental leave
PTO
Holiday Pay
Health insurance
Dental Insurance
Eye Insurance
401K and Matching
Priority veterinary care pricing
One-on-one training
Working with an experienced team
Monthly Bonus
Referral incentive
Professional Growth
If you are a self-motivated individual with a passion for providing excellent customer service and thrive in a fast-paced environment, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for our team.
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