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Operations Specialist
2 months ago
**Job Title: Operations Specialist****Job Description**Proactively interact with member scientists to identify and resolve issues with services, equipment, and supplies. Use an electronic ticket system to record issues and report progress to requestors. Establish and maintain a pleasant and cooperative working relationship with clients. Follow standard operating procedures (SOPs) associated with the document management system. Assist in coordinating outside vendors for lab equipment preventative maintenance. Understand operational laboratory workflows and successfully balance routine tasks and ad-hoc work. Suggest ideas and solutions for site improvements and increase efficiency. Help improve existing policies and procedures that act as a template for current and future sites. Perform direct administrative tasks that may include invoicing, maintaining spreadsheets, file management, mailing and shipping packages, organizing procedures, overseeing supplies and equipment, and updating databases. Accept the input of supervisors and co-workers, provide input, and be a genuine team player. Recognize, prioritize, and accomplish needed tasks. Use courtesy, tact, and firmness in dealing with the public; evaluate alternative solutions and present recommendations; interact with the public effectively and courteously. Facility and equipment maintenance, ‘day-to-day’ procedures, and following internal procedures and direct instruction are also part of the role.**Hard Skills**+ Use of electronic ticket systems+ Following standard operating procedures+ Coordinating with outside vendors+ Administrative tasks such as invoicing, maintaining spreadsheets, and updating databases+ Maintenance routines for lab equipment and facilities**Soft Skills**+ Proactive issue resolution+ Maintaining cooperative working relationships+ Balancing routine and ad-hoc tasks+ Suggesting improvements+ Team collaboration and communication+ Public interaction with courtesy and tact**Job Type**This is a contract TO HIRE position with a duration of 9 Month(s) and on.**Work Site**This is a fully on-site position in Berkeley, California.**Work Environment**Working Monday through Friday from 8am to 5pm in a small team of 3-4 people per site, reporting directly to the supervisor.**About Aerotek:**We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.