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Learning Development Specialist
3 months ago
Job DescriptionJob DescriptionPride Global/Russell Tobin is currently seeking Learning Development Specialist o support our client. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the consumer service industry. Potential to extend or convert for the right candidate. Apply today for consideration
All potential applicants are encouraged to scroll through and read the complete job description before applying.
Position: Learning & Development Specialist
Location: Chicago, IL 60607
Contract: 6+ months with possible extension.
Pay rate: $36.00-38.00/hr on W2
Daily Responsibilities:
- Support Instructor led and virtual instructor led learning delivery in more than one environment (BPO/COE/GL), region and multiple LOBs.
- Deliver train the trainer events.
- Review training content and design (provide input / feedback)
- May conduct projects or perform tasks or larger projects.
- Deployment of eLearning initiatives
- Measure performance post-training and act when goals were not met.
- Spend time with the Field support team to stay up to date with their processes and training needs.
Basic Qualifications:
- 2+ years L&D experience
- Previous facilitation experience
- Skilled in Google Suite
- Customer Support experience in a high-volume environment
- Beginner stakeholder management
- Intermediate facilitation skills
- One completed performance cycle or minimum of six months in prior role
- Subject matter expertise in Learning and Development preferred.
ABOUT US:
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
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