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IT Program Manager

2 months ago


Tate, United States Saxon Global Full time

Responsibilities:

  • Overseeing and collaborating with two vendor partners who have been engaged to reimagine the business operations and technical architecture of the Integrated Eligibility System (IES).
  • Partner with consulting vendors to develop and administer Master Project Schedule
  • Manage relationships with multiple consulting partners, ensuring effective collaboration
  • Provide oversight for multiple projects within the program, ensuring they are delivered on time and within budget
  • Identify potential risks and develop mitigation strategies
  • Monitor and manage risks associated with the consulting partners' performance
  • Monitor financial performance against budgets and take corrective actions as needed
  • Ensure that teams have the necessary resources to meet project requirements
  • Engage with key stakeholders, including internal teams and agency executives
  • Provide feedback and support continuous improvement
  • Ensure compliance with contractual agreements / statements of work
  • Ensure adoption / adherence to Program Standards
  • Establish project administration framework including: Requirements Matrix, RAID Log, Project Plan, etc
  • Establish and facilitate multi-agency project status framework
  • Assist vendor partners in inventorying and documenting the current state environment
  • Assist business assessment team in orchestrating stakeholder surveys
  • Partner with consulting vendor on market analysis and competitive landscape
  • Voice Response, Knowledgebase, Chatbot, Document Management)
  • Evaluate and recommend procurement channels for each of the recommended solutions.
  • Ensure adherence with Georgia procurement guidelines
  • Collaborate with Vendor Partners to propose an implementation roadmap
Knowledge and Experience:
  • Ten years of experience with facilitating current state or application analysis sessions and documenting applications through use case process documents and workflow diagrams.
  • Ten years of experience with meeting facilitation and documentation.
  • Ten years of experience with creating and presenting internal and external status reports and detailed status reports suitable for presentation to the management team.
  • Ten years of experience tracking work tasks and maintaining project schedules (including work breakdown structures).
  • Ten years of experience with risk tracking, mitigation, and issue tracking.
  • Ten years of experience with delivering projects as per agreed schedule, as per the current technical specification (within scope), and within the approved budget.

Required Skills:
  • 10 Years - Project management experience.
  • 10 Years - Experience communicating project updates both orally and in written form with technical staff, executive management, and user staff.
  • 10 Years - Experience with User Acceptance Testing (UAT) methodologies and documentation
  • 10 Years - Experience developing project plans
  • 10 Years - Experience with the use of MS Project, Microsoft Visio, Word, Excel, Smartsheet and Jira

Desired Skills:
  • 7 Years - Experience leading data or system modernization projects in a state government domain/agency
  • 7 Years - Three years of experience working with health Information Technology systems
  • 7 Years - Certified Project Management Professional (PMP).
  • 7 Years - Three years of experience with Medicaid
  • Bachelor's degree or equivalent experience in Computer Science, Information Technology, or a related field.