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Sales and Management Intern

2 months ago


Iowa, United States The Buckle Full time

The Sales and Management Intern position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales and Management Interns perform a variety of sales, merchandising, and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work closely with the Store Manager to develop an understanding of how Buckle’s retail business works and what it takes to excel in management. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities, and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and consistently provide legendary service Answer questions regarding the store and merchandise Recommend, select, and help locate merchandise based on Guest needs Anticipate and fulfill Guest’s needs by suggesting additional items Demonstrate product knowledge and sales education, share knowledge with the team Maintain knowledge of sales, promotions, payment policies, and security practices Achieve sales goals set by Store Management Provide legendary service throughout the store Help Guests try on merchandise, check out purchases, and prepare merchandise for alterations Knowledgeable of exchange and return procedures, use Sales Presentation Guide (SPG) daily Meet performance standards in all business builders and guest loyalty areas Build good Guest relationships and maintain high standards Teammate Recruiting, Training, and Development Recognize recruiting opportunities and maintain a positive attitude Present merchandise effectively to maximize sales Stay current on product range and work with others for product improvements Ensure sales floor is sized and new freight is displayed appropriately Operations Ability to work a flexible schedule, including weekends and holidays Perform cash register tasks, watch for security risks, and follow Loss Prevention guidelines Maintain knowledge of POS procedures and execute policies regarding payments and exchanges Perform merchandising tasks and keep the store organized Provide feedback to management, communicate policy violations and concerns Understand and apply Buckle’s policies and Code of Ethics Additional duties as assigned Internship Duties Complete required training sections, provide progress updates, and manage a product category Lead and motivate the team, develop skills, and actively participate in calls Take ownership of assignments and fulfill mission statement Special projects and other duties as assigned Supervisory Responsibilities This job has no supervisory responsibilities. Education and/or Experience In pursuit of a Bachelor's degree from a four-year college or university in a relevant field of study; no prior experience or training necessary. Additional Qualifications Interested in a long-term commitment with Buckle No visa sponsorship available Physical Demands The Teammate must be able to stand, walk, use hands, reach, climb, balance, stoop, kneel, crouch, crawl, talk, hear, and lift 30lbs. Vision abilities required. Work environment is a retail store setting with moderate noise level. Equal Employment Opportunity Buckle is committed to hiring and developing qualified Teammates without discrimination based on various protected characteristics.

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