Medical Office Assistant

Medical Office Assistant Location: Ventura, California Type: Contract Job #78756 APR Consulting, Inc. has been engaged to identify a Medical Office Assistant Location: Ventura, CA 93003 Position: Medical Office Assistant Pay Rate: $29.10/hr Duration: 13 weeks Expected Shift: 9-330 (w/30 min meal break) M-F w/ potential for FT JOB SUMMARY Additional Information & Duties: Pref Cerner experience; exam/procedure scheduling, calls patients/offices directly with instructions/reminders Under direction, performs a variety of clerical duties in support of a health or medical care delivery office or program. Support activities may include public service, records maintenance, document production and/or case management/processing. Distinguishing Characteristics : This is the advanced journey level classification in this job series. Incumbents perform clerical duties requiring application of specialized program knowledge of ongoing operations and services, support duties requiring interpretation of rules and regulations, and assessment of individual circumstances to determine appropriate course(s) of action. Examples Of Duties Duties may include but are not limited to the following: Receives clients and answers phone calls; determines how incoming calls should be routed; directs people to appropriate locations, service or information sources; answers routine questions; explains routine procedures, processes, or departmental activities; schedules appointments; obtains factual information to create or update files and charts; provides assistance in the completion of forms; refers clients/patients to appropriate resources; assures federal and state confidentiality measures are followed. Compiles routine reports, records, and charts by extracting and/or tabulating information from a variety of sources such as files, reports, notes, logs, correspondence, and/or verbal instruction; identifies variations in data. Reviews and manages patient schedules to anticipate for missed opportunities, scheduling errors, registration form updates, insurance eligibility, and co-payments. Handles high volume of patients, internal/externals customers, and frequent changes, delay or unexpected events. Checks patients in-and-out through the practice management system and verifies information. Performs cashiering duties and collects co-payments, payments, and outstanding balances. Communicates with patient care team to ensure that patient care needs are addressed. Monitors waiting areas and ensures areas are maintained clean. Assists with pre-visit planning and confirms appointments Accurately enters and updates demographic and payer data in practice management system (i.e. Cerner) Verifies coverage and payer eligibility, which may include programs, private insurances, and Medi-Cal. Performs financial screenings for program eligibility. Requests pre-authorizations when needed. May assist patients in coordinating appointments with diagnostic or specialty services. Demonstrates culturally sensitivity and competence with patients. Prepares, validates, processes and/or checks a variety of documents for completeness, accuracy and submission standards. Transfers professional and technical instructions to patient or program files; researches reference materials to respond to client or coworker inquiries. Sorts and/or files materials such as charts, correspondence, and miscellaneous documents; maintains files; conducts systematic search for misplaced materials; maintains cross-reference files or indexes; purges filing systems as directed. Types a variety of documents such as correspondence, standard forms, charts, proposals, specifications, and reports from written, recorded, and/or printed sources and/or verbal instructions; proofreads typed materials for correct grammar, spelling, and punctuation; may transcribe medical documents. Operates a variety of automated office equipment including computers. May provide back-up for basic patient assistance care when required (i.e., patient vital signs or patient emergency or comfort care). May provide assistance with various tasks, which include changing linen and bags, inventory/stocking of units, and general maintenance and cleaning of units. Performs other related duties as required. Knowledge, Skills, and Abilities: Thorough knowledge of: medical office operations, methods, and practices; medical terminology and procedures; filing systems and procedures; record maintenance systems; report compilation; and public contact techniques. Thorough knowledge of: the operations, procedures, and practices used in support of the function to which assigned; techniques to expedite or improve clerical tasks and record processing; and correct English usage, spelling, grammar, and punctuation. Thorough skill (depending on assignment) in: demonstrating a certain prescribed proficiency in typing or equivalent word processing or data entry and/or taking and transcribing dictation. Thorough ability to: perform and coordinate difficult and responsible clerical work with little or no direct supervision; set-up and maintain records and filing systems; extract information from a variety of sources; operate a variety of automated office equipment; accurately perform and proof the transfer of information from one document to another, comparing the data from two or more sources for accuracy and completeness; perform basic arithmetic calculations; establish and maintain cooperative working relationships; and understand, follow, and convey written and verbal information/instructions. Working Conditions: Positions may involve moderate to heavy public contact, including ambulatory or non-ambulatory patients in an outpatient or inpatient medical service delivery area. Education/Experience: Progressively responsible clerical experience in a medical service delivery area which has led to the acquisition of the required knowledge, skills, and abilities. The required knowledge, skills, and abilities also can be obtained by two (2) years of clerical experience, one (1) of which must have been in a health care setting that required knowledge and use of medical terminology and procedures. Special Requirements: Depending on the position, typing and/or bilingual skills may be required. Our client is one of the largest Healthcare Staffing Providers in the United States, to be assigned at one of their affiliated hospitals/healthcare facilities. This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine. Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Don't miss out on this amazing opportunity If you feel your experience is the match for this position please apply today and join our team. We look forward to working with you