Current jobs related to Guest Services Associate - Arlington Heights - CareerBuilder

  • Guest Service Associate

    4 weeks ago

    Arlington, Virginia, United States Jackmont Hospitality Full time

    Company OverviewJackmont Hospitality is dedicated to providing exceptional dining experiences in a welcoming environment. We pride ourselves on our commitment to customer satisfaction and quality service.Position OverviewThe Guest Service Associate serves as the initial contact for patrons entering our establishment. This role is vital in ensuring that every...

  • Guest Service Associate

    3 months ago

    Arlington, United States Wax Center Partners Full time

    Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?Are you looking to put your talent for sales and love of the beauty industry to good use?Do you thrive in a fast-paced, results-driven team environment?If so, WE'VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY! We are a dynamic professional salon service committed to...

  • Guest Service Associate

    2 weeks ago

    Arlington, United States Wax Center Partners Full time

    Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?Are you looking to put your talent for sales and love of the beauty industry to good use?Do you thrive in a fast-paced, results-driven team environment?If so, WE'VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY! We are a dynamic professional salon service committed to...

  • Food Service Operations Manager

    3 weeks ago

    Linthicum Heights, Maryland, United States Guest Services Full time

    Job Summary: We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Guest Services. As a key member of our operations team, you will be responsible for assisting the Manager in all aspects of unit operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial...

  • Food Service Supervisor

    2 days ago

    Linthicum Heights, Maryland, United States Guest Services Full time

    Job SummaryThe Food Service Supervisor plays a vital role in ensuring the success of our dining operations. As a key member of our team, you will assist the Manager in overseeing all aspects of unit operations and floor management, including food, beverage, equipment, and property. Your primary goal will be to facilitate the fulfillment of financial goals...

  • Wellness Center Guest Service Associate

    4 weeks ago

    Arlington Heights, Illinois, United States Endeavor Health - Edward-Elmhurst Healthcare Full time

    Position:Guest Services Representative II - NCH Wellness CenterLocation:Endeavor Health - Edward-Elmhurst HealthcareSchedule:Monday to Wednesday, 4:45 am - 8:00 amQualifications:Completion of high school diploma or equivalent is required.Key Responsibilities:As a Guest Services Representative, you will play a vital role in providing exceptional service to...

  • Guest Services Associate

    4 weeks ago

    Fairview Heights, Illinois, United States Baymont Inn & Suites O'Fallon Full time

    Welcome Guests and Ensure a Smooth Stay As a Guest Services Associate at Baymont Inn & Suites O'Fallon, you will be the first point of contact for our valued guests. Your primary responsibility is to provide exceptional customer service and ensure a positive experience from check-in to check-out. Greet Guests with Warmth and Professionalism: Create a...

  • Guest Services Associate

    3 weeks ago

    Fairview Heights, Illinois, United States Baymont Inn & Suites O'Fallon Full time

    Position Overview:As a Guest Services Associate, you will play a vital role in ensuring a welcoming atmosphere for all visitors. Your responsibilities will include:Welcoming guests upon their arrival and providing a friendly first impression.Efficiently managing the check-in and check-out processes.Delivering outstanding customer service to enhance guest...

  • Guest Services Associate

    3 weeks ago

    Highland Heights, Kentucky, United States ASM Global Full time

    Job SummaryASM Global, a leading venue management company, is seeking a Guest Services Associate to join our team at Truist Arena in Highland Heights, KY. As a Guest Services Associate, you will be responsible for providing exceptional customer service to our patrons, ensuring a seamless and enjoyable experience at our events.Key ResponsibilitiesGreet and...

  • Guest Services Coordinator

    12 hours ago

    Arlington Heights, Illinois, United States Northshore Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Associate to join our team at Northwest Community Hospital. As a key member of our hospital's entry points, you will be responsible for coordinating guest services, training and scheduling volunteer staff, and ensuring a seamless experience for patients, visitors, and vendors.Key...

  • Guest Service

    2 months ago

    Arlington Heights, United States Forbici Salon and Spa Full time

    Job DescriptionJob DescriptionWe are a busy fast paced salon in downtown Arlington Heights that is in need of a Front Desk Service/Sales Associates that is responsible, friendly, professional and able to multi task. You will be required to take exceptional care of our guests which includes additional service and retail offerings via in person as well as on...

  • Guest Services Associate

    4 weeks ago

    Arlington, Virginia, United States Donohoe Construction Company Full time

    Position Title: Front Desk ClerkJob Category: Front Desk/OfficeRequisition Number: FRONT001751Overview:At Donohoe Construction Company, we pride ourselves on delivering exceptional service. We are seeking skilled professionals to join our team and contribute to our commitment to excellence.Role Summary:The Front Desk Clerk plays a crucial role in ensuring...

  • Guest Services Associate

    4 weeks ago

    Arlington, Virginia, United States Donohoe Construction Company Full time

    Position Title: Front Desk ClerkJob Category: Front Desk/OfficeRequisition Number: FRONT001751Overview:We are committed to attracting the most skilled and experienced professionals in the hospitality sector. We encourage you to explore our current career openings.Position Summary:The Front Desk Clerk plays a vital role in delivering exceptional guest...

  • Guest Services Associate

    4 weeks ago

    Arlington, Virginia, United States Donohoe Construction Company Full time

    Position Title: Front Desk ClerkJob Category: Front Desk/OfficeRequisition Number: FRONT001751Overview:We are dedicated to hiring the most skilled and experienced individuals in the hospitality sector. We encourage you to explore our current job openings and consider applying.Role Summary:The Front Desk Clerk plays a crucial role in ensuring guest...

  • Guest Services Representative

    4 weeks ago

    Arlington Heights, Illinois, United States AH RRI Hotel LLC Full time

    Guest Services RepresentativeWe are seeking a committed Guest Services Representative to become a part of our team at AH RRI Hotel LLC. In this position, you will play a vital role in delivering outstanding service to our visitors and ensuring their requirements are fulfilled throughout their stay.Key Responsibilities:Allocate accommodations to guests during...

  • Guest Experience Associate

    2 weeks ago

    Arlington, Virginia, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Guest Experience Specialist to join our team at Residence Inn Arlington Capital View. As a key member of our staff, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued throughout their stay.Key ResponsibilitiesProcess operational needs and address guest...

  • Guest Services Representative II

    6 days ago

    Arlington Heights, Illinois, United States Northshore Full time

    Job Summary:We are seeking a skilled Guest Services Representative II to join our team at Northwest Community Hospital. As a key member of our Wellness Center, you will be responsible for providing exceptional customer service to our members and guests.Key Responsibilities:Provide a variety of service initiatives, including taking appointments, processing...

  • Guest Service Representative

    4 weeks ago

    Arlington, United States Marriott Full time

    Additional Information Evening Shift Job Number 24150124 Job Category Rooms & Guest Services Operations Location Crystal Gateway Marriott, 1700 Richmond Highway, Arlington, Virginia, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins by confirming reservations in...

  • Guest Services Representative

    4 weeks ago

    Arlington, Virginia, United States Concord Hospitality Full time

    Position Overview: We are seeking individuals who are dedicated to providing exceptional service and embody our core values centered around Quality, Integrity, Community, Profitability, and Enjoyment.Key Responsibilities: As a Front Desk Agent, your primary role will be to assist guests in a friendly and professional manner during their stay. Your duties...

  • Customer Service Associate

    4 weeks ago

    Arlington Heights, Illinois, United States Forbici Salon and Spa Full time

    Job OverviewWe are a vibrant and dynamic salon seeking a Customer Service Associate to join our team. This role is ideal for individuals who are responsible, friendly, and professional, with the ability to manage multiple tasks effectively.Your primary responsibility will be to provide exceptional care to our clients, which includes offering additional...

Guest Services Associate

4 months ago

Arlington Heights, United States CareerBuilder Full time

I. GENERAL SUMMARY:

Under general supervision with accountability to the Director, coordinates guest services at hospital entry points. Is responsible for coordinating, training, and scheduling volunteer staff assigned to hospital entrances. Serves as a liaison between entry locations, hospital departments, campus buildings, and Center for Specialty Medicine (CSM) physician offices. Coordinates phone coverage, greeter, way-finding, transport and delivery services. Performs various clerical functions to maintain the operations at the hospital entry points. Models customer focused behavior that represents the highest standards of Northwest Community Hospital (NCH).

II. REPRESENTATIVE FUNCTIONS:

Greets incoming patients/customers/visitors/vendors at hospital entry points. Performs timely assessment of individual needs and provides prompt response with appropriate resources within the context of NCH customer service standards. Ensures patient/customer/visitor/vendor compliance with hospital regulations.

Based on assigned location, may coordinate volunteer staff schedules at assigned entry points to ensure sufficient staffing levels for phones, greeter function, way-finding, escort, wheelchair/care cart transport, and flower, gift, package delivery. Maintains computerized schedule by documenting schedule change requests and arranging for substitutions as needed. Assesses volunteer resources daily and makes assignments. Coordinates volunteer staff for a variety of special projects as assigned.

Provides training for new volunteer staff including NCH customer service standards, computer programs, way-finding, safe wheelchair transport, transport routes, room numbering system, appropriate elevator usage, care cart operations, package, gift, and flower delivery. Continues on-going volunteer training on department moves, new services, program changes, etc.

Participates in and supports continuous Quality Improvement efforts. Cross trains to provide consistent level of service at all entry points. Coordinates all volunteer staffed operations at entry points for compliance with customer service, safety, hospital regulations and procedural standards. Addresses performance concerns with volunteer staff and monitors for performance improvement. Develops and maintains collaborative working relationships with hospital departments and CSM physician offices to ensure efficient service delivery. Resolves problems/concerns, answers questions, and communicates procedural changes to the volunteer staff. Utilizes security staff, patient advocate, or nursing supervisor to handle security issues, customer complaints, etc. as needed. Performs various functions to maintain operations at entry points. Monitors transport equipment and refers to appropriate area for maintenance, repairs, cleaning, etc. Documents departmental checklist to ensure resource availability and support environment of care standards; takes action to resolve identified concerns. Maintains statistical data on daily operations. Stores and retrieves data in the computer, i.e. accessing Invision, Tracker Board and department specific directories. Adheres to all Northwest Community Hospital standards, policies and procedures.

III. SPECIAL SKILLS AND ABILITIES REQUIRED:

High level and range of interpersonal skills to effectively interact with a diverse customer base.

High level and range of communication skills to effectively articulate information and standards to the volunteers.

The organizational skills necessary to maintain schedules, accurate records and handle multiple tasks simultaneously.

The ability to remain flexible and perform work assignments independently on an ever-changing priority basis.

The ability to use and instruct others on computer usage.

Ability to consistently adhere to NCH customer service standards including appearance, telephone and elevator etiquette.

The ability to speak and understand a second language desirable.

IV. KNOWLEDGE, PRACTICAL EXPERIENCE AND LICENSURE/REGISTRATION REQUIRED:

The level of knowledge normally associated with completion of four years of high school, or the equivalent.

Two years experience interacting with the public required. Previous experience coordinating activities preferred.

Must successfully complete and maintain a minimum standard of American Heart Association Adult Heartsaver CPR and EAD training within 3 months of hire.

Personal experience working with volunteers or as a volunteer preferred.

Experience with computer operations such as data management and word processing.

Familiarity with medical technology preferred.
What you will need:

Benefits:

Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options, including Domestic Partner Coverage
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities