We have other current jobs related to this field that you can find below
-
Customer Service Specialist
3 months ago
Indianapolis, United States Nanosonics Inc Full timeJob DescriptionJob DescriptionJOB SUMMARY - Customer Service SpecialistAre you looking for a career opportunity where you can leverage your skills to help others? Do you have a passion for customer service with high attention to detail? Are you comfortable with learning new technology and following standard procedures? Nanosonics, Inc. is looking to hire a...
-
Store Customer Service Specialist
1 month ago
Indianapolis, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Customer Service Specialist
6 days ago
Indianapolis, Indiana, United States Financial Center First Credit Union Full timeJob OverviewPOSITION TITLE: Customer Service SpecialistREPORTS TO: Customer Service ManagerPAY GRADE: 6,7DEPARTMENT: Customer ServiceFLSA STATUS: Non-ExemptOBJECTIVE: The primary objective of this role is to uphold our commitment to fostering valued relationships and providing trusted solutions. This position is essential in delivering exceptional service to...
-
Store Customer Service Specialist
4 weeks ago
Indianapolis, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Insurance Customer Service Specialist
6 days ago
Indianapolis, Indiana, United States Bob Mercer - State Farm Agency Full timePosition OverviewBob Mercer - State Farm Agency is seeking a dedicated and compassionate professional to become a part of our team as an Insurance Customer Service Specialist. This full-time role emphasizes exceptional customer service within a reputable State Farm Agency.Key Qualifications:Recent experience in the insurance sector, preferably within a State...
-
Indianapolis, Indiana, United States Langham Logistics, Inc Full timeLogistics Customer Service SpecialistLangham Logistics, Inc. is in search of a committed Logistics Customer Service Specialist. This role is essential for delivering outstanding customer support, maintaining quality standards, and ensuring profitability within our operations.Position Overview:The Logistics Customer Service Specialist will oversee customer...
-
Customer Service: eLeads Specialist
2 months ago
Indianapolis, United States Bone Dry Roofing Full timeWe are now seeking a creative and motivated eLeads Specialist to join our growing family. As an eLeads Specialist at Bone Dry Roofing, you will play a vital role on the customer service team in managing and responding to eLeads generated through our website forms and lead generation partners. Your primary responsibility will be to engage with potential...
-
Customer Service Specialist
6 days ago
Indianapolis, Indiana, United States Diamond Tax Service Inc Full timePosition OverviewClient Engagement: Responsible for managing client interactions and ensuring satisfaction throughout their experience.Office Management: Supervise daily operations of the front office, ensuring a smooth workflow and efficient service delivery.Team Support: Provide assistance to both Senior and Junior tax professionals as required,...
-
Limited Term Customer Services Specialist
3 months ago
Indianapolis, United States AlienVault Full timeJob Overview Job Description:External DescriptionDescription - ExternalLOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?A job with AT&T as a Customer Services Specialist can provide you with exactly thatOur Customer Services Specialist earn between $8.59 - $27.74 per hour. With our amazing wage opportunities, our average starting earnings begin at $57,694...
-
Customer Service 3
3 months ago
Indianapolis, United States Pilot Freight Service Full time** Customer Service 3** **Job Category****:** Stations-Central **Requisition Number****:** CUSTO03796 Showing 1 location **Job Details** **Description** **Pilot Freight Services seeks a full time Customer Service 2 agent for our Indianapolis IN location.** **JOB SUMMARY:** The Customer Service 3 is responsible for answering incoming calls and providing...
-
FHA Mortgage Servicing
2 days ago
Indianapolis, United States Leidos Full timeLeidos is seeking full-time & part-time Mortgage Servicing Professionals at the FHA Resource Center in Albuquerque, NM & Indianapolis, IN. (There is an opportunity for telework after training upon performance and customer approval.)Our Leidos Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of...
-
FHA Mortgage Servicing
2 weeks ago
Indianapolis, United States Leidos Inc Full timeLeidos is seeking full-time & part-time Mortgage Servicing Professionals at the FHA Resource Center in Albuquerque, NM & Indianapolis, IN. (There is an opportunity for telework after training upon performance and customer approval.)Our Leidos Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of...
-
Customer Specialist
2 months ago
Indianapolis, United States CarMax Full timeCARMAX Customer Specialist Indianapolis , Indiana Apply Now 7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their...
-
Customer Support Specialist
3 months ago
Indianapolis, United States HERFF JONES Full timeJOIN THE BEST TEAM ON THE FIELD IN SPORT, SPIRIT & ACHIEVEMENT At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our three distinct brands – BSN SPORTS, Varsity Spirit and Herff Jones – and our network of 9,000+ employees and...
-
Customer Success Specialist
2 months ago
Indianapolis, United States Steele Insurance and Financial Services Inc Full timeJob DescriptionJob DescriptionDescription:The Customer Success Specialist provides essential support to the Customer Success team. They are responsible for identifying and escalating priority issues, maintaining accurate records, and organizing data from external partners and internal systems. The Specialist manages and resolves issues through the CSS...
-
Customer Success Specialist
2 months ago
Indianapolis, United States Steele Benefits Full timeJob Type Full-time Description The Customer Success Specialist provides essential support to the Customer Success team. They are responsible for identifying and escalating priority issues, maintaining accurate records, and organizing data from external partners and internal systems. The Specialist manages and resolves issues through the CSS ticketing system,...
-
Customer Support Specialist
5 days ago
Indianapolis, Indiana, United States BESTAFF Full timeJob OverviewWe are seeking a dedicated Customer Support Specialist to enhance our client services.A reputable logistics company is in need of an addition to their customer service department.This role focuses on providing exceptional support to various business clients, both locally and internationally, by managing their shipping requirements in accordance...
-
Customer Service Specialist
1 month ago
Indianapolis, United States Compunnel Full timeMinimum Experience 2 + years Working experience on Excel SLA Compliance Process Compliance Customer Interaction Customer Service, soft skills Flair to customer support/ customer care Knowledge management Basic troubleshooting skills Knowledge on operating systems Basic computer tools/ application of knowledge Basic knowledge on printers, PCs, Laptops, etc
-
Customer Experience Specialist
2 months ago
Indianapolis, United States Emarsys UK Ltd Full timeCustomer Experience Specialist Indianapolis **Customer Experience Specialist** Indianapolis Emarsys are an international SaaS group of sharp technology experts. Born in 2000, we have supported e-commerce brands to grow their commercial value through highly-personalized customer engagement. Today our predictive intelligence fuels user-friendly, real-time...
-
Customer Care Specialist
6 days ago
Indianapolis, Indiana, United States Noah's Animal Hospitals Full timePosition OverviewRole: Customer Care SpecialistOrganization: Noah's Animal HospitalsWork Schedule: Full Time – Flexible Shifts, Weekend Availability RequiredKey ResponsibilitiesAs a Customer Care Specialist, you will be instrumental in delivering outstanding client support and advocating for patient needs at Noah's Animal Hospitals. Your strong...
Customer Service Specialist
2 months ago
** Customer Service Specialist**
**Job Category****:** Collections
**Requisition Number****:** CUSTO01403
Showing 1 location
**Job Details**
**Description**
Meduit has an opening for a Customer Service representative in our Health Services business unit. Working under general supervision this position provides revenue cycle services to existing clients by telephone. Responsible for gathering patient information needed to provide services such as, customer service, insurance resolution, and self-pay balance resolution. Work will be assigned in the clients record keeping system as well as Meduit Health Servicess inventory management system.
**RESPONSIBILITIES**
* Reduce outstanding accounts receivable by managing self-pay inventory
* Analyzes accounts for proper billing procedures and takes necessary action to rebill/resolve as necessary.
* Determines whether patient or insurance should be contacted for payment by reviewing account history and notes on Meduit Health Servicess inventory management system as well as the client system.
* Contacts the patient by telephone to help patients/customers with current balances on their account and to follow through with the payments until the account is paid in full. Utilizes tools, including computer programs, when indicated
* Provides excellent customer service and timely response to questions and issues related to benefits, billing, claims, payments, etc.
* Reviews and analyzes insurance Explanation of Benefits to determine patient responsibility, adjustments and write-offs and handles each situation accordingly.
* Recognizes billing issues (pre-certs/no-auths/timely filing/urgent requests) specific to the client and understands the necessary process for resolving them.
* Inputs, retrieves, and modifies information and data stored in computerized systems and programs; generates reports using computer software
* Explains charges, answers questions, and communicates a variety of requirements, policies, and procedures regarding patient financial care services and resources to patients, staff, payors, and agencies
* Other duties as assigned
**Preferred Qualifications:**
* Demonstrated organizational skills and the ability to prioritize and manage tasks based on established criteria
* Excellent verbal and written communication and interpersonal skills
* Ability to work independently with minimal supervision, within a team setting and be supportive of team members
* Proficient with Microsoft Office
* Ability to analyze issues and make judgments about appropriate steps toward solutions
**Knowledge/ Skills/ Abilities:**
* Self-motivated
* Creative and likes the challenge to solve a situation and bring it to resolution.
* Goal oriented
* Knowledge of patient billing claims process
* Ability to communicate with patients and families under sometimes stressful circumstances
* Strong and professional telephone communication skills
* Experience with electronic health record or similar software program
* Knowledge of payor programs
* Knowledge of applicable federal and state regulations
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
#J-18808-Ljbffr
