Patient Relations Representative

3 weeks ago


Flagstaff, United States North Country HealthCare AZ Full time

North Country HealthCare is transforming healthcare for rural Arizona as a Primary Care, Federally Qualified Teaching Health Center. We provide Family Medicine, Pediatrics, Obstetrics/Gynecology, Dental, Physical Therapy, and Behavioral Health services to the under-served population throughout northern Arizona. We believe in practicing integrative care in an inclusive culture. We treat some of the most vulnerable rural populations in the United States while supporting North Country's mission. We are proud of our Family Medicine Physician Residency, our medical education programs, and our passionate team.

Bilingual English/Spanish

Description

As a Patient Relations Representative, you will have the opportunity to be the face of our organization, providing exceptional customer service to our patients. You will be responsible for greeting patients, answering inquiries, scheduling appointments, and ensuring a positive experience from check-in to check-out.

Duties

  • Greet and check-in patients, verify patient information, insurance documents, referrals, and enter changes into patient records
  • Answer phones, make appointments and follow-up appointments, and take phone messages
  • Enter data into patient database
  • Provide back-up support for other office positions (e.g., insurance follow-ups, referrals, etc.)
  • Complete forms for clinic and patients on an as needed basis
Qualifications
  • Customer service experience
  • Basic computer software skills
  • High School Diploma or GED
Benefits
  • No nights or weekends
  • Earn up to 7 weeks paid time off to cover holidays, personal, and sick time. Accrual starts Day 1.
  • Student Loan Repayment/Tuition Reimbursement Program
  • Medical insurance for as little as $5 per paycheck
  • Dental, Vision, 401k matching, Employee Assistance Program
  • Professional development and career growth opportunities

Compensation

Starting at $18.56+ DOE

North Country HealthCare is a VEVRAA Federal Contractor and Equal Opportunity Employer

  • Flagstaff, United States Northern Arizona Healthcare Corporation Full time

    Job DescriptionJob DescriptionOverviewThe Patient Relations (PR) Specialist serves as a central resource and administrative liaison for significant customer concerns at all NAH (inpatient/outpatient) facilities. The PR Specialist provides support, guidance and direction to patients, visitors, physicians and hospital staff for both proactive and reactive...


  • Flagstaff, United States Northern Arizona Healthcare Full time

    Overview The Patient Access Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/pre-admit or admission process prior to discharge. S/he conducts an interview with the patient or authorized representative to secure...


  • Flagstaff, United States Northern Arizona Healthcare Full time

    Overview: The Patient Scheduling Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/referrals. S/he conducts either face-to-face or inbound/outbound telephonic interviews with the patient or authorized representative to...


  • Flagstaff, Arizona, United States Northern Arizona Healthcare Full time

    Overview The Lead Patient Access Representative plays a crucial role in supporting the training of new personnel within the department, focusing on registration, scheduling, and financial activities for patients. Under the guidance of the Supervisor or Manager, this position also provides essential support during staffing shortages across all shifts,...


  • Flagstaff, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...


  • Flagstaff, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...


  • Flagstaff, Arizona, United States Northern Arizona Healthcare Full time

    Job SummaryWe are seeking a highly skilled and experienced Patient Access Representative Lead to join our team at Northern Arizona Healthcare. As a key member of our Patient Access Services team, you will play a critical role in ensuring the smooth and efficient registration and scheduling of patients across our healthcare system.Key...


  • Flagstaff, United States Northern Arizona Healthcare Full time

    Overview The Patient Access Lead may provide support and assistance for internal department training of new staff for all registration, scheduling, and patient financial activities under direction of Supervisor/Manager. Provides support during staff shortages for all shifts and serves as an active working member of the assigned department area. Acts...


  • Flagstaff, United States Northern Arizona Healthcare Corporation Full time

    Job DescriptionJob DescriptionOverviewThe Patient Access Lead may provide support and assistance for internal department training of new staff for all registration, scheduling, and patient financial activities under direction of Supervisor/Manager. Provides support during staff shortages for all shifts and serves as an active working member of the assigned...


  • Flagstaff, Arizona, United States Arizona Oncology Associates Full time

    About the RoleAs a Patient Benefits Representative at Arizona Oncology Associates, you will play a vital role in supporting our patients throughout their cancer journey. Your primary responsibility will be to educate patients about their insurance coverage, benefits, and financial assistance options.Key ResponsibilitiesObtain and verify patient insurance...


  • Flagstaff, Arizona, United States Northern Arizona Healthcare Full time

    Overview The Lead Patient Access Representative plays a crucial role in supporting the training and development of new personnel within the department, focusing on registration, scheduling, and financial processes for patients. Under the guidance of the Supervisor or Manager, this position also provides essential support during staffing shortages across...


  • Flagstaff, Arizona, United States Northern Arizona Healthcare Full time

    Overview The Patient Access Team Lead plays a crucial role in supporting the training and development of new staff members in all aspects of patient registration, scheduling, and financial processes under the guidance of the Supervisor or Manager. This position also provides essential support during periods of staff shortages across various shifts and...


  • Flagstaff, Arizona, United States Northern Arizona Healthcare Corporation Full time

    Job SummaryWe are seeking a highly skilled Patient Relations Specialist to join our team at Northern Arizona Healthcare Corporation. The successful candidate will serve as a central resource and administrative liaison for significant customer concerns at all NAH facilities.Key ResponsibilitiesCustomer ServiceCommunicate effectively with patients, families,...


  • Flagstaff, United States Flagstaff Center Bone And Joint Full time

    Job Type Full-timeDescriptionJOIN OUR AMAZING PATIENT SERVICE TEAM - WE ARE A GROWING PRACTICE Job Type: Full-time (or will consider part-time for a 2-yr commitment) Monday - Friday, 7:55 a.m. - 5 p.m. * early/late days are availableSTARTING Pay: $17.60 - $22 per hour DOEWe are looking for a phone PSR who has leadership qualities and long-term leadership...


  • Flagstaff, United States Flagstaff Center Bone And Joint Full time

    Job Type Full-time Description JOIN OUR AMAZING PATIENT SERVICE TEAM - WE ARE A GROWING PRACTICE Job Type: Full-time (or will consider part-time for a 2-yr commitment) Monday - Friday, 7:55 a.m. - 5 p.m. * early/late days are available STARTING Pay: $17.60 - $22 per hour DOE We are looking for a phone PSR who has leadership qualities and long-term...


  • Flagstaff, United States Flagstaff Center Bone And Joint Full time

    Job Type Full-time Description JOIN OUR AMAZING PATIENT SERVICE TEAM - WE ARE A GROWING PRACTICE Job Type: Full-time (or will consider part-time for a 2-yr commitment) Monday - Friday, 7:55 a.m. - 5 p.m. * early/late days are available STARTING Pay: $17.60 - $22 per hour DOE We are looking for a phone PSR who has leadership qualities and long-term...


  • Flagstaff, Arizona, United States 247breakdown Full time

    Position Overview: This is a full-time role with potential for overtime. We offer two shifts: Day shift from 7am to 3:30pm and Evening shift from 2:30pm to 11pm.Role Objective: The Service Writer/Advisor acts as the crucial link between clients and the repair team. It is essential to ensure that all charges related to service orders are accurately recorded...


  • Flagstaff, Arizona, United States LHC Group Full time

    About the RoleWe are seeking a highly motivated and experienced Hospice Sales Representative to join our team at LHC Group. As a Hospice Account Executive, you will play a critical role in executing our sales strategy to increase market share through account development and educating the medical community on our services.Key ResponsibilitiesBuild and...


  • Flagstaff, Arizona, United States Northern Arizona Healthcare Corporation Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Donor Relations and Prospect Development Manager at Northern Arizona Healthcare Corporation. This is an exciting opportunity to work in a dynamic and fast-paced environment, where you will play a critical role in developing and implementing strategies to build and...


  • Flagstaff, United States Northern Arizona Healthcare Full time

    Overview: Reporting to the Vice President of Philanthropy, this position works to develop research and prospect strategies to build an effective pipeline of potential donors to Northern Arizona Healthcare. This position is also in charge of the Office of Philanthropys donor database and Raisers Edge NXT. "NAH reserves the right to make hiring decisions...