Patient Access Representative Lead

7 days ago

Flagstaff, Arizona, United States Northern Arizona Healthcare Full time
Job Summary

We are seeking a highly skilled and experienced Patient Access Representative Lead to join our team at Northern Arizona Healthcare. As a key member of our Patient Access Services team, you will play a critical role in ensuring the smooth and efficient registration and scheduling of patients across our healthcare system.

Key Responsibilities
  • Registration and Scheduling
    • Utilize advanced computer skills and Microsoft applications to navigate web-based and system applications required for Patient Access Services.
    • Perform data entry of required clinical, demographic, and insurance information to the electronic medical record.
    • Provide detailed explanations of scheduled procedures or patient instructions associated with medical procedures.
    • Comply with system documentation requirements to ensure data entry reflects activities related to patient or provider contact, order documentation, insurance, and financial education/payment.
    • Secure valid signatures from patients/authorized parties as required for services.
  • Eligibility and Authorization Management
    • Identify and select appropriate insurance carriers in the patient medical record for specified dates of medical services.
    • Initiate and document insurance eligibility, benefit details, and authorization requirements using web-based or system applications.
    • Perform required notifications to ensure insurance authorization for identified medical services, including surgical/special interventional procedures and inpatient/observation stays.
    • Demonstrate advanced knowledge of CPT, ICD10 coding, and physician order documentation as required for medical services, including determinations for medical necessity.
  • Financial Counseling
    • Demonstrate expert knowledge of regulatory or Third Party Payer insurance requirements, including Medicare, AHCCCS/Medicaid, Workers Comp, and other commercial payers.
    • Educate patients on insurance eligibility, coverage, procedure costs, alternate resources for financial assistance, and payment arrangement guidelines.
    • Collect patient financial liabilities and perform secured payment entry and deposit/cash reconciliation steps.
    • Navigate web-based products to initiate, document, and provide charge estimation for inpatient/observation stays, surgical/special interventional procedures, or service categories based on patient requests or financial counseling needs.
  • Revenue Cycle Support
    • Assist in the review and analysis of Revenue Cycle reports or system work lists for encounter audits.
    • Determine performance levels and accuracy of information collected during registration/scheduling by staff members.
    • Train staff on all Patient Access essential job functions and workflow processes as assigned.
    • Assist in identifying continued education needs of staff to improve performance levels and develop training materials, job aids, or staff meeting presentations.
  • Compliance and Safety
    • Report safety-related incidents in a timely fashion through the Midas/RDE tool.
    • Attend all safety-related training programs and perform work in a safe manner.
    • Monitor the work environment for possible safety issues and ensure others are also performing work in a safe manner.
    • Stay current and comply with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
    Requirements
    • High School Diploma or GED required.
    • Medical Terminology preferred.
    • Associate's Degree preferred.
    • Minimum 2 years experience in Patient Services or related Revenue Cycle job roles required.
    • Proficiency in Microsoft Applications (Excel, Word, PowerPoint) required.
    • Minimum 3 years experience in a medical facility, health insurance, or related medical field preferred.

  • Lead Representative for Patient Access Services

    2 weeks ago

    Flagstaff, Arizona, United States Northern Arizona Healthcare Full time

    Overview The Lead Patient Access Representative plays a crucial role in supporting the training of new personnel within the department, focusing on registration, scheduling, and financial activities for patients. Under the guidance of the Supervisor or Manager, this position also provides essential support during staffing shortages across all shifts,...

  • Patient Access Operations Lead

    1 week ago

    Flagstaff, Arizona, United States Northern Arizona Healthcare Full time

    Overview The Lead Patient Access Representative plays a crucial role in supporting the training and development of new personnel within the department, focusing on registration, scheduling, and financial processes for patients. Under the guidance of the Supervisor or Manager, this position also provides essential support during staffing shortages across...

  • Lead Patient Access Specialist

    2 days ago

    Flagstaff, Arizona, United States Northern Arizona Healthcare Full time

    Job SummaryWe are seeking a highly skilled and experienced Patient Access Representative Lead to join our team at Northern Arizona Healthcare. As a key member of our Patient Access Services team, you will play a critical role in ensuring the smooth and efficient registration and scheduling of patients across our healthcare system.Key...

  • Senior Patient Access Coordinator

    1 week ago

    Flagstaff, Arizona, United States Northern Arizona Healthcare Full time

    Overview The Patient Access Team Lead plays a crucial role in supporting the training and development of new staff members in all aspects of patient registration, scheduling, and financial processes under the guidance of the Supervisor or Manager. This position also provides essential support during periods of staff shortages across various shifts and...

  • Travel Occupational Therapist Assistant

    4 days ago

    Flagstaff, Arizona, United States Access Healthcare Full time

    Job Title: Travel Occupational Therapist AssistantJob Summary:Access Healthcare is seeking a skilled Occupational Therapist Assistant to join our team for a travel job opportunity. As a travel OT Assistant, you will have the chance to work with a variety of patients and develop your skills in a dynamic and supportive environment.Job Responsibilities:Provide...

  • Travel Occupational Therapist Assistant

    3 days ago

    Flagstaff, Arizona, United States Access Healthcare Full time

    Job Title: Travel Occupational Therapist AssistantJob Summary:Access Healthcare is seeking a skilled Occupational Therapist Assistant to join our team for a travel job opportunity. As a travel OT Assistant, you will have the chance to work with a variety of patients and develop your skills in a dynamic and supportive environment.Job Responsibilities:Provide...

  • Lead Business Development Representative

    7 days ago

    Flagstaff, Arizona, United States Summit Business Group Full time

    About the RoleWe are seeking a highly motivated and results-driven Lead Business Development Representative to join our dynamic team at Summit Business Group. As a key member of our sales force, you will be responsible for driving business growth and revenue expansion through strategic sales and business development initiatives.Key ResponsibilitiesSales and...

  • Patient Care Director

    7 days ago

    Flagstaff, Arizona, United States Northern Arizona Hospice Full time

    Job OverviewWe are seeking a highly skilled and compassionate Patient Care Manager to join our team at Northern Arizona Hospice. As a key member of our leadership team, you will play a vital role in ensuring the delivery of exceptional patient care and services.Key Responsibilities:Lead and motivate a team of healthcare professionals to provide high-quality...

  • Patient Care Director

    4 days ago

    Flagstaff, Arizona, United States LHC Group Full time

    Job Summary:We are seeking a highly skilled and compassionate Patient Care Director to join our team at LHC Group. As a key member of our leadership team, you will be responsible for ensuring the delivery of high-quality patient care that meets the highest standards of safety and efficiency.Key Responsibilities:Lead and motivate a team of healthcare...

  • Patient Care Manager

    4 hours ago

    Flagstaff, Arizona, United States Northern Arizona Hospice Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Care Manager to join our team at Northern Arizona Hospice. As a key member of our leadership team, you will play a vital role in ensuring the delivery of high-quality patient care that meets the needs of our patients and their families.Key ResponsibilitiesLeadership and Management: Lead,...

  • Travel Nurse RN Med Surg

    5 days ago

    Flagstaff, Arizona, United States Access Healthcare Full time

    Access Healthcare is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job.Job DetailsSpecialty: Med Surg / TelemetryDiscipline: RNShift: 12 hours, nightsEmployment Type: TravelOur pay package is based on 12 hour shifts and 48 hours per week, with a tax-free stipend amount to be determined.About Access HealthcareAccess Healthcare aims to...

  • Travel Occupational Therapist Assistant

    4 days ago

    Flagstaff, Arizona, United States Access Health Care Physicians LLC Full time

    Job SummaryAccess Healthcare Physicians LLC is seeking a skilled Occupational Therapist to join our team as a Travel Occupational Therapist Assistant. This is a 12-week assignment in a dynamic healthcare setting.Key ResponsibilitiesProvide occupational therapy services to patients in a hospital or clinical setting.Collaborate with healthcare professionals to...

  • Respiratory Therapist Team Lead

    7 days ago

    Flagstaff, Arizona, United States Northern Arizona Healthcare Corporation Full time

    Job SummaryWe are seeking a highly skilled and experienced Respiratory Therapist to join our team at Northern Arizona Healthcare Corporation. As a Lead Respiratory Therapist, you will play a key role in the planning and execution of daily operational, financial, and clinical support to patients, staff, and management within the department.Key...

  • Hospice Patient Care Supervisor

    1 week ago

    Flagstaff, Arizona, United States Northern Arizona Hospice Full time

    Job Overview We are seeking a Patient Care Manager in Hospice to oversee our patient care operations. At Northern Arizona Hospice, part of LHC Group, we foster a culture of compassion, inclusion, and trust, cherishing the meaningful relationships that arise from our work with patients, their families, and the communities we serve. Our commitment is to...

  • Hospice Patient Care Supervisor

    2 weeks ago

    Flagstaff, Arizona, United States Northern Arizona Hospice Full time

    We are seeking a Hospice Patient Care Supervisor to join our dedicated team. At Northern Arizona Hospice, part of LHC Group, we prioritize a culture of compassion, inclusion, and trust, fostering meaningful relationships with patients, their families, and our community. Our commitment is to provide benefits that support your overall well-being: Inspire and...

  • Lead Telemetry Technician

    4 days ago

    Flagstaff, Arizona, United States Northern Arizona Healthcare Corporation Full time

    Job SummaryWe are seeking a highly skilled and experienced Cardiac Rhythm Specialist to join our team at Northern Arizona Healthcare Corporation. As a Lead Telemetry Technician, you will be responsible for conducting and documenting on-going observations of patient cardiac rhythms, ensuring the highest level of patient care and safety.Key...

  • Hospice Patient Care Supervisor

    2 weeks ago

    Flagstaff, Arizona, United States Northern Arizona Hospice Full time

    Position Overview We are seeking a Patient Care Manager in Hospice to oversee and enhance our patient care operations. At Northern Arizona Hospice, a member of LHC Group, we prioritize a culture of compassion, inclusivity, and trust, fostering meaningful relationships with patients, their families, our team members, and the communities we serve. Our mission...

  • Hospice Patient Care Supervisor

    2 weeks ago

    Flagstaff, Arizona, United States Northern Arizona Hospice Full time

    Position Overview We are seeking a Patient Care Manager in Hospice to oversee our patient care operations. At Northern Arizona Hospice, part of LHC Group, we foster a culture of compassion, inclusion, and trust, creating meaningful connections for patients, their families, our staff, and the communities we serve. Our mission is centered around providing...

  • Hospice Patient Care Supervisor

    2 weeks ago

    Flagstaff, Arizona, United States Northern Arizona Hospice Full time

    Job Overview We are seeking a Patient Care Manager specializing in Hospice. At Northern Arizona Hospice, part of LHC Group, we cultivate a culture centered on compassion, inclusivity, and trust, fostering meaningful relationships that benefit our patients, their families, our staff, and the communities we serve. Our mission is to provide exceptional care to...

  • Hospice Patient Care Supervisor

    2 weeks ago

    Flagstaff, Arizona, United States Northern Arizona Hospice Full time

    We are seeking a Hospice Patient Care Supervisor to lead our dedicated team. At Northern Arizona Hospice, part of LHC Group, we foster a culture of compassion, inclusivity, and trust, emphasizing the profound connections we create with patients, their families, and the communities we serve. Our mission revolves around enhancing the lives of those in need. We...