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Receptionist

2 months ago

King of Prussia, United States PAREXEL Full time

We are currently looking for a part-time Receptionist (30 hours/week) to be based in our office in Prague. In this role you will:

  • Handle all telephone calls in a professional and efficient manner

  • Develop effective relationships with internal client

  • General administrative functions (filing, printing, copying, faxing, laminating etc)

  • Greet visitors (clients/vendors) with a professional and positive attitude and in line with the security procedures

  • Coordination of transport/taxi arrangement for visitors

  • Process and responsible incoming and outgoing mail, faxes and packages

  • Coordinate courier express service

  • Manage ‘Lost and Found‘ item

  • Trip to post office for mail delivery service and postage stamp management

  • Monitor and Make order of stationary, catering, office supplies according

  • to request (Oracle)

  • Process and investigate payment of routine cost such office rental,

  • management fee, maintenance cost, courier & Facilities supplies etc. (Kofax),

  • Security management for all entrances & CCTV tracking

  • Office Access Card management

  • Health and Safety

  • Maintain front desk and lobby clean and tidy

  • Coordination with archiving company / confidential destruction

  • Administration of helpdesk requests

  • Attend to vendor when performing maintenance routine

  • AgilQuest (Administrator, reports running, change requests, assist end user)

  • Maintenance of office installations

  • Printers and supplies

  • Supervise Facilities suppliers

  • Provide limited support to remote employees

  • Follow on office utilization

  • Marketing initiatives

  • Acts as first contact point for corporate services related topics, if those

  • services are not locally represented (HR, Finance, IT, procurement), i.e


Skills:

  • Fluent in Czech and English, both verbal and writing

  • Excellent interpersonal and telephone skills

  • Team oriented and with social competence

  • Work creatively in a fast-paced environment

  • Represent PAREXEL to clients in a positive and professional manner

  • Highly service oriented

  • Demonstrate knowledge in coordination and competence for communication at all levels

  • Efficiently organized, good knowledge of Microsoft Windows Office

  • Independence work ability

  • Self-motivated

Knowledge and Experience:

  • Proven experience in the field of customer care service with emphasis on reception.

  • Highly motivated and service orientated starters welcomed

Education:

  • High school diploma

  • Vocational education/professional training as secretary, foreign language correspondence clerk, hotel business employee, management assistant in hotel and hospitality, travel agent